| Author |
Message |
John Boy
Guest
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 Posted:
Tue Dec 06, 2005 5:24 pm Post subject:
While on the subject of PCANYWHERE |
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I was once able to connect with a friend's machine in Canada.
Now I cannot.
I have the correct IP address, as far as I can see all the boxes are
ticked on my machine. I have checked that he followed my instructions
as given to me by my computer engineer.
Followed all the instructioin to configure as a host, using the
wizard.
Any ideas why his machine suddenly won't let me in.
According to his ISP everything should work, his machine works, we are
still friends so he ain't keeping me out, he wants an occasion bit of
help.
Configuration via Symantec PC Anywhere Version 11.0.1 seems simple
enough to sort out via the wizard. Both have broadband connections Win
XP Pro
John Boy |
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John Boy
Guest
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| Posted:
Tue Dec 06, 2005 6:25 pm Post subject:
Re: While on the subject of PCANYWHERE |
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I thought of that, not for the same reason. I let Netgear take care of
my firewall.
As far as I know the other end have checked and double checked the
firewall and recently had a problem trying to install SP2 so let that
go for a while.
On Tue, 6 Dec 2005 13:17:20 -0500, "Somebody."
<somebody.@spamout.russdoucet.com> wrote:
| Quote: |
"John Boy" <nospam@mydomain.com> wrote in message
news:7qhbp1pr3isn2nes3llttcrcpodq0ufnf6@4ax.com...
I was once able to connect with a friend's machine in Canada.
Now I cannot.
I have the correct IP address, as far as I can see all the boxes are
ticked on my machine. I have checked that he followed my instructions
as given to me by my computer engineer.
Followed all the instructioin to configure as a host, using the
wizard.
Any ideas why his machine suddenly won't let me in.
According to his ISP everything should work, his machine works, we are
still friends so he ain't keeping me out, he wants an occasion bit of
help.
Configuration via Symantec PC Anywhere Version 11.0.1 seems simple
enough to sort out via the wizard. Both have broadband connections Win
XP Pro
John Boy
Has SP2 come out in between now and your last connect? It probably
installed firewalls on one or both sides that are preventing communication.
Add a port exception for UDP 5632 and TCP 5631 to the windows firewall or
any other firewall you're using, to allow PCAW through.
-Russ.
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Somebody.
Guest
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| Posted:
Wed Dec 07, 2005 12:17 am Post subject:
Re: While on the subject of PCANYWHERE |
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"John Boy" <nospam@mydomain.com> wrote in message
news:7qhbp1pr3isn2nes3llttcrcpodq0ufnf6@4ax.com...
| Quote: | I was once able to connect with a friend's machine in Canada.
Now I cannot.
I have the correct IP address, as far as I can see all the boxes are
ticked on my machine. I have checked that he followed my instructions
as given to me by my computer engineer.
Followed all the instructioin to configure as a host, using the
wizard.
Any ideas why his machine suddenly won't let me in.
According to his ISP everything should work, his machine works, we are
still friends so he ain't keeping me out, he wants an occasion bit of
help.
Configuration via Symantec PC Anywhere Version 11.0.1 seems simple
enough to sort out via the wizard. Both have broadband connections Win
XP Pro
John Boy
|
Has SP2 come out in between now and your last connect? It probably
installed firewalls on one or both sides that are preventing communication.
Add a port exception for UDP 5632 and TCP 5631 to the windows firewall or
any other firewall you're using, to allow PCAW through.
-Russ. |
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Somebody.
Guest
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| Posted:
Wed Dec 07, 2005 3:01 am Post subject:
Re: While on the subject of PCANYWHERE |
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"John Boy" <nospam@mydomain.com> wrote in message
news:bllbp1tnsj4ufie36fjh8nf6jb3fl8fm51@4ax.com...
| Quote: | I thought of that, not for the same reason. I let Netgear take care of
my firewall.
As far as I know the other end have checked and double checked the
firewall and recently had a problem trying to install SP2 so let that
go for a while.
Does she have a netgear or other router? |
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DigitalVinyl
Guest
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| Posted:
Wed Dec 07, 2005 7:23 am Post subject:
Re: While on the subject of PCANYWHERE |
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John Boy <nospam@mydomain.com> wrote:
| Quote: | I was once able to connect with a friend's machine in Canada.
Now I cannot.
I have the correct IP address, as far as I can see all the boxes are
ticked on my machine. I have checked that he followed my instructions
as given to me by my computer engineer.
Followed all the instructioin to configure as a host, using the
wizard.
Any ideas why his machine suddenly won't let me in.
According to his ISP everything should work, his machine works, we are
still friends so he ain't keeping me out, he wants an occasion bit of
help.
Configuration via Symantec PC Anywhere Version 11.0.1 seems simple
enough to sort out via the wizard. Both have broadband connections Win
XP Pro
John Boy
|
Since it is XP Pro, have him turn on MS Remote Desktop and log into
his PC with that. Then you can inspect the PCAnywhere yourself. You
may need to uninstall norton and reinstall. I had an odler version of
pc anywhere that had trouble after a WIndows update. |
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John Boy
Guest
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| Posted:
Wed Dec 07, 2005 8:16 am Post subject:
Re: While on the subject of PCANYWHERE |
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OK will try.... another adventure.
On Wed, 07 Dec 2005 01:23:32 GMT, DigitalVinyl
<DigitalVinyl@internet.com> wrote:
| Quote: | John Boy <nospam@mydomain.com> wrote:
I was once able to connect with a friend's machine in Canada.
Now I cannot.
I have the correct IP address, as far as I can see all the boxes are
ticked on my machine. I have checked that he followed my instructions
as given to me by my computer engineer.
Followed all the instructioin to configure as a host, using the
wizard.
Any ideas why his machine suddenly won't let me in.
According to his ISP everything should work, his machine works, we are
still friends so he ain't keeping me out, he wants an occasion bit of
help.
Configuration via Symantec PC Anywhere Version 11.0.1 seems simple
enough to sort out via the wizard. Both have broadband connections Win
XP Pro
John Boy
Since it is XP Pro, have him turn on MS Remote Desktop and log into
his PC with that. Then you can inspect the PCAnywhere yourself. You
may need to uninstall norton and reinstall. I had an odler version of
pc anywhere that had trouble after a WIndows update. |
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DigitalVinyl
Guest
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| Posted:
Thu Dec 08, 2005 12:38 am Post subject:
Re: While on the subject of PCANYWHERE |
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John Boy <nospam@mydomain.com> wrote:
| Quote: | OK will try.... another adventure.
On Wed, 07 Dec 2005 01:23:32 GMT, DigitalVinyl
DigitalVinyl@internet.com> wrote:
John Boy <nospam@mydomain.com> wrote:
I was once able to connect with a friend's machine in Canada.
Now I cannot.
I have the correct IP address, as far as I can see all the boxes are
ticked on my machine. I have checked that he followed my instructions
as given to me by my computer engineer.
Followed all the instructioin to configure as a host, using the
wizard.
Any ideas why his machine suddenly won't let me in.
According to his ISP everything should work, his machine works, we are
still friends so he ain't keeping me out, he wants an occasion bit of
help.
Configuration via Symantec PC Anywhere Version 11.0.1 seems simple
enough to sort out via the wizard. Both have broadband connections Win
XP Pro
John Boy
Since it is XP Pro, have him turn on MS Remote Desktop and log into
his PC with that. Then you can inspect the PCAnywhere yourself. You
may need to uninstall norton and reinstall. I had an odler version of
pc anywhere that had trouble after a WIndows update.
|
Just make sure he turns on Remote Desktop not Remote Assistance.
I use RDP to customers and my home all the time. Very useful. I
stopped using PC anywhere once RDP came with XP. |
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Leythos
Guest
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| Posted:
Thu Dec 08, 2005 12:52 am Post subject:
Re: While on the subject of PCANYWHERE |
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In article <ro6ep1dl4j80fnrtvnltf7o9c3ihmqckdm@4ax.com>,
DigitalVinyl@internet.com says...
| Quote: | Just make sure he turns on Remote Desktop not Remote Assistance.
I use RDP to customers and my home all the time. Very useful. I
stopped using PC anywhere once RDP came with XP.
|
We use VNC or TightVNC running on a non-standard port with a password so
that we/they can see the actions as though we're sitting there. When
I've used remote desktop it locks out the users on their side until I'm
done...
--
spam999free@rrohio.com
remove 999 in order to email me |
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DigitalVinyl
Guest
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| Posted:
Thu Dec 08, 2005 6:56 am Post subject:
Re: While on the subject of PCANYWHERE |
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Leythos <void@nowhere.lan> wrote:
| Quote: | In article <ro6ep1dl4j80fnrtvnltf7o9c3ihmqckdm@4ax.com>,
DigitalVinyl@internet.com says...
Just make sure he turns on Remote Desktop not Remote Assistance.
I use RDP to customers and my home all the time. Very useful. I
stopped using PC anywhere once RDP came with XP.
We use VNC or TightVNC running on a non-standard port with a password so
that we/they can see the actions as though we're sitting there. When
I've used remote desktop it locks out the users on their side until I'm
done...
|
I believe Remote Assistance does that functionality, however it is by
invitation only. The host must invite the remote. |
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Somebody.
Guest
|
| Posted:
Thu Dec 08, 2005 5:21 pm Post subject:
Re: While on the subject of PCANYWHERE |
|
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"DigitalVinyl" <DigitalVinyl@internet.com> wrote in message
news:831fp194h0libm8r86ogr12colm4od8fvv@4ax.com...
| Quote: | Leythos <void@nowhere.lan> wrote:
In article <ro6ep1dl4j80fnrtvnltf7o9c3ihmqckdm@4ax.com>,
DigitalVinyl@internet.com says...
Just make sure he turns on Remote Desktop not Remote Assistance.
I use RDP to customers and my home all the time. Very useful. I
stopped using PC anywhere once RDP came with XP.
We use VNC or TightVNC running on a non-standard port with a password so
that we/they can see the actions as though we're sitting there. When
I've used remote desktop it locks out the users on their side until I'm
done...
I believe Remote Assistance does that functionality, however it is by
invitation only. The host must invite the remote.
|
In situations where you can't connect directly due to a firewall, I've found
http://www.gotomeeting.com to be very, very useful. It's by invite only
also, but it works behind firewalls unless the place has taken specific
measures against it.
Plus it's useful in the general sense for meetings, as you can show the
screen (or app) in question to mulitple other people at the same time and
hand keyboard control to whoever you want.
-Russ. |
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