| Author |
Message |
Guest
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 Posted:
Sun Oct 23, 2005 4:20 pm Post subject:
My splitter keeps failing |
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Hello,
I am having trouble with a Digital splitter that keeps failing and has
required replacement 4 times in 2 months. I have Cablevision which
splits one time after entering my home. After splitting, one cable
goes to my HDTV Digital box for my tv, the other cable goes to my cable
modem. While trying to go online, I would get the message "cannot find
server." After my original conversation with Cablevision over the
phone he advised that I connect my modem directly to the incoming
cable, thereby bypassing the splitter and that worked. I immediately
replaced the splitter and things were fine. The same thing has now
happened four times in 2 months. Is this very unusual and is there
something that could remedy this problem?? |
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$Bill
Guest
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| Posted:
Sun Oct 23, 2005 4:20 pm Post subject:
Re: My splitter keeps failing |
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cthiim@optonline.net wrote:
| Quote: | Hello,
I am having trouble with a Digital splitter that keeps failing and has
required replacement 4 times in 2 months. I have Cablevision which
splits one time after entering my home. After splitting, one cable
goes to my HDTV Digital box for my tv, the other cable goes to my cable
modem. While trying to go online, I would get the message "cannot find
server." After my original conversation with Cablevision over the
phone he advised that I connect my modem directly to the incoming
cable, thereby bypassing the splitter and that worked. I immediately
replaced the splitter and things were fine. The same thing has now
happened four times in 2 months. Is this very unusual and is there
something that could remedy this problem??
|
Brand of splitter and model ?
Mhz range ?
Digital ?
Db drop per leg and number of legs ? Are all legs the same drop ?
Does it list any of these specs ? : Intermodulation, Isolation, Return Loss, Insertion Loss
Maybe you just need better quality ?
What sort of power levels is your modem showing ? |
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Guest
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| Posted:
Sun Oct 23, 2005 4:20 pm Post subject:
Re: My splitter keeps failing |
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Thanks for replying.
Viewsonics brand. One input - two outputs. -3.5 dB for each output.
5-1000 NHz. "2-way Digital Plus Splitter" surge protected. The
Cablevision walk in center has given me the same type of splitter each
time. When I asked if it was a common problem, the guy told me it
wasn't uncommon...The modem lights are all on, not blinking. |
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$Bill
Guest
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| Posted:
Sun Oct 23, 2005 4:20 pm Post subject:
Re: My splitter keeps failing |
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cthiim@optonline.net wrote:
| Quote: | Thanks for replying.
Viewsonics brand. One input - two outputs. -3.5 dB for each output.
5-1000 NHz. "2-way Digital Plus Splitter" surge protected. The
Cablevision walk in center has given me the same type of splitter each
time. When I asked if it was a common problem, the guy told me it
wasn't uncommon...The modem lights are all on, not blinking.
|
Probably a decent splitter, but I have no experience with that brand.
Are you turning the old one back in ? Maybe they keep giving you
one of your bad ones back each time. :)
You could bust your wallet for a couple of dollars and find a different
brand and see if it makes a difference.
Here's several at an eBay store:
http://stores.ebay.com/ANGELS-CABLE-TV-AND-SATELLITE-STORE_SPLITTERS_W0QQssPageNameZVIStoreHeaderLinksQQtZkm? |
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Gary
Guest
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| Posted:
Sun Oct 23, 2005 9:46 pm Post subject:
Re: My splitter keeps failing |
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Make sure the connectors on the cables are good. It could be that by
replacing the splitter, you're tightening loose connectors at the same time.
Over time, they may could themselves loose.
Not only should the connectors be screwed tightly to the splitter (but not
too tight), they need to be properly attached to the coax. It might be
worth it to have a cable tech come to your home and replace the connectors,
as they (should) use the best connectors and attachment tools.
-Gary |
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M_A_G
Guest
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| Posted:
Sun Oct 23, 2005 10:31 pm Post subject:
Re: My splitter keeps failing |
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In article <0d-dnavmreXsI8beRVn-1A@comcast.com>, bogus-email@hotmail.com
says...
| Quote: | Make sure the connectors on the cables are good. It could be that by
replacing the splitter, you're tightening loose connectors at the same time.
Over time, they may could themselves loose.
Not only should the connectors be screwed tightly to the splitter (but not
too tight), they need to be properly attached to the coax. It might be
worth it to have a cable tech come to your home and replace the connectors,
as they (should) use the best connectors and attachment tools.
-Gary
|
This is good advice. Also check for a preferential ground condition.
This happens when the incoming cable connection is well and properly
grounded, but the outlet that the cable modem (or anything connected to
it) isn't. Any leaky current then flows to ground through the braided
sheath in the cable line and odd things can happen.
Marc |
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Guest
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| Posted:
Mon Oct 24, 2005 1:08 am Post subject:
Re: My splitter keeps failing |
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Thank you all for your advice. I have a Cablevision tech. coming on
Tuesday and I will discuss the problem and your suggestions with him.
I will let you know what happens. For now, my modem is connected to
the main input cable as it enters the house and there is no problem.
(except I can't watch TV) |
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Guest
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| Posted:
Mon Oct 24, 2005 3:08 am Post subject:
Re: My splitter keeps failing |
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Hi Marc,
Thank you for your suggestion. I actually realized that I could place
my modem in a different room that had an unused cable outlet in the
event that there was a leaky current issue like you had described.
SUCCESS...it is now working perfectly, despite using one of the
previously "faulty" splitters. This new connection is even further
downstream (after a 2nd split) and the internet speed seems fine.
Thank you very much for your insight..
Christian
ps-thank you to all that replied |
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George Berger
Guest
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| Posted:
Mon Oct 24, 2005 3:26 am Post subject:
Re: My splitter keeps failing |
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In article <1130105283.274605.126330@f14g2000cwb.googlegroups.com>,
cthiim@optonline.net wrote:
| Quote: | Hi Marc,
Thank you for your suggestion. I actually realized that I could place
my modem in a different room that had an unused cable outlet in the
event that there was a leaky current issue like you had described.
SUCCESS...it is now working perfectly, despite using one of the
previously "faulty" splitters. This new connection is even further
downstream (after a 2nd split) and the internet speed seems fine.
Thank you very much for your insight..
Christian
ps-thank you to all that replied
|
Yes, Christian, this IS a nice place to ask for help and advice. 99.99%
of the responders will offer you advice, based on what they know or can
surmise about your problems.
The odd-ball troll can put a temporary crimp into discussions; however,
you quickly learn how to disregard their posts.
Best, George (The Old Fud)
--
I know that you believe that you understood what you think I said, but I am
not sure you realize that what you heard is not what I meant.
-- Robert McCloskey, State Department spokesman (attributed) |
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NickySantoro
Guest
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| Posted:
Mon Oct 24, 2005 4:20 pm Post subject:
Re: My splitter keeps failing |
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On 23 Oct 2005 06:18:10 -0700, cthiim@optonline.net wrote:
| Quote: | Hello,
I am having trouble with a Digital splitter that keeps failing and has
required replacement 4 times in 2 months. I have Cablevision which
splits one time after entering my home. After splitting, one cable
goes to my HDTV Digital box for my tv, the other cable goes to my cable
modem. While trying to go online, I would get the message "cannot find
server." After my original conversation with Cablevision over the
phone he advised that I connect my modem directly to the incoming
cable, thereby bypassing the splitter and that worked. I immediately
replaced the splitter and things were fine. The same thing has now
happened four times in 2 months. Is this very unusual and is there
something that could remedy this problem??
|
I had what I thought was possibly a splitter problem. Changing out the
splitter would temporarily solve the problem. Turns out it was some
sort of intermittent problem with the coax from the splitter to the
modem. After I changed that piece the problem disappeared for good.
FWIW
YMMV |
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