| Author |
Message |
Frederic
Guest
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 Posted:
Mon Aug 22, 2005 4:21 pm Post subject:
Find Someone Window |
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Hi,
We have some computers with strange behavior when trying to open the
directory.
Actually no window appear like nothing happens. But we can see the Find
Someone window in the task bar at the bottom. If we click on it, nothing
happen. But if we right click on it and choose maximize, the window appears.
It happens only with WinXP SP2 computers. What could be the problem?
Thanks,
Frederic. |
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Brian Sullivan
Guest
|
| Posted:
Mon Aug 22, 2005 4:21 pm Post subject:
Re: Find Someone Window |
|
|
On Mon, 22 Aug 2005 07:36:06 -0700, Frederic wrote:
| Quote: | Hi,
We have some computers with strange behavior when trying to open the
directory.
Actually no window appear like nothing happens. But we can see the Find
Someone window in the task bar at the bottom. If we click on it, nothing
happen. But if we right click on it and choose maximize, the window appears.
It happens only with WinXP SP2 computers. What could be the problem?
|
What happens if you increase the size of the display -- does the screen
appear now?
Can you right click and click restore ? After the restore can you right
click and use size/move? It sounds like a situation where the directory
screen location/size places it off the current screen would cause your
symptoms.
I can't think what might be the root cause. Was the operating system
installed on this machine created by a corporate imaging process? Perhaps
the image was aimed at a larger screen size? |
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Frederic
Guest
|
| Posted:
Tue Aug 23, 2005 1:42 pm Post subject:
Re: Find Someone Window |
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|
As it does not happen every time and not on every computer, I'll try these
tests when it happens again.
But as far as I know, restore doesn't work, maximize was the only action
that give back the window. After that everything works correctly on the
computer.
The OS was installed from a corporate image indeed but not everybody is
experiencing this problem.
I don't really thing that it is a problem of positionning but more the fact
that the window is minimized and not automatically maximized when we open the
directory.
Frederic
"Brian Sullivan" wrote:
| Quote: | On Mon, 22 Aug 2005 07:36:06 -0700, Frederic wrote:
Hi,
We have some computers with strange behavior when trying to open the
directory.
Actually no window appear like nothing happens. But we can see the Find
Someone window in the task bar at the bottom. If we click on it, nothing
happen. But if we right click on it and choose maximize, the window appears.
It happens only with WinXP SP2 computers. What could be the problem?
What happens if you increase the size of the display -- does the screen
appear now?
Can you right click and click restore ? After the restore can you right
click and use size/move? It sounds like a situation where the directory
screen location/size places it off the current screen would cause your
symptoms.
I can't think what might be the root cause. Was the operating system
installed on this machine created by a corporate imaging process? Perhaps
the image was aimed at a larger screen size?
|
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| Back to top |
|
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Frederic
Guest
|
| Posted:
Wed Aug 24, 2005 8:21 am Post subject:
Re: Find Someone Window |
|
|
This is what happens:
* In Netmeeting, we open the directory (corporate one)
* We minimize the window
* We right click on "Find Someone" at the bottom and choose close
* The next time we open the directory there is no directory window but only
"Find Someone" at the bottom
* Clicking on it doesn't work, we have to right click on it and choose
maximize
So everytime we close the window while it is minimized, it will appear
minimized the next time. Well the problem is that we can't restore the window
by clicking on "Find someone" at the bottom but we have to right click and
maximize.
This happen only for XP SP2, for SP1 or other Operating System, the problem
does not appear.
"Frederic" wrote:
| Quote: | As it does not happen every time and not on every computer, I'll try these
tests when it happens again.
But as far as I know, restore doesn't work, maximize was the only action
that give back the window. After that everything works correctly on the
computer.
The OS was installed from a corporate image indeed but not everybody is
experiencing this problem.
I don't really thing that it is a problem of positionning but more the fact
that the window is minimized and not automatically maximized when we open the
directory.
Frederic
"Brian Sullivan" wrote:
On Mon, 22 Aug 2005 07:36:06 -0700, Frederic wrote:
Hi,
We have some computers with strange behavior when trying to open the
directory.
Actually no window appear like nothing happens. But we can see the Find
Someone window in the task bar at the bottom. If we click on it, nothing
happen. But if we right click on it and choose maximize, the window appears.
It happens only with WinXP SP2 computers. What could be the problem?
What happens if you increase the size of the display -- does the screen
appear now?
Can you right click and click restore ? After the restore can you right
click and use size/move? It sounds like a situation where the directory
screen location/size places it off the current screen would cause your
symptoms.
I can't think what might be the root cause. Was the operating system
installed on this machine created by a corporate imaging process? Perhaps
the image was aimed at a larger screen size?
|
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| Back to top |
|
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Brian Sullivan
Guest
|
| Posted:
Wed Aug 24, 2005 4:21 pm Post subject:
Re: Find Someone Window |
|
|
On Wed, 24 Aug 2005 00:36:02 -0700, Frederic wrote:
| Quote: | This is what happens:
* In Netmeeting, we open the directory (corporate one)
* We minimize the window
* We right click on "Find Someone" at the bottom and choose close
* The next time we open the directory there is no directory window but only
"Find Someone" at the bottom
* Clicking on it doesn't work, we have to right click on it and choose
maximize
So everytime we close the window while it is minimized, it will appear
minimized the next time. Well the problem is that we can't restore the window
by clicking on "Find someone" at the bottom but we have to right click and
maximize.
This happen only for XP SP2, for SP1 or other Operating System, the problem
does not appear.
|
OK -- I see the phenomenon as well -- I am not sure what to do about fixing
it though. Nothing I did playing around solved the problem.
Reinstalling NetMeeting (using the procedure at
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q267958) may solve
the immediate problem ( I haven't tried it yet) as it is likely a registry
setting issue but preventing it from happening -- I can't think of a
strategy (other then not minimizing the directory at lall). |
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Brian Sullivan
Guest
|
| Posted:
Wed Aug 24, 2005 4:21 pm Post subject:
Re: Find Someone Window |
|
|
On Wed, 24 Aug 2005 08:35:16 -0400, Brian Sullivan wrote:
| Quote: | On Wed, 24 Aug 2005 00:36:02 -0700, Frederic wrote:
This is what happens:
* In Netmeeting, we open the directory (corporate one)
* We minimize the window
* We right click on "Find Someone" at the bottom and choose close
* The next time we open the directory there is no directory window but only
"Find Someone" at the bottom
* Clicking on it doesn't work, we have to right click on it and choose
maximize
So everytime we close the window while it is minimized, it will appear
minimized the next time. Well the problem is that we can't restore the window
by clicking on "Find someone" at the bottom but we have to right click and
maximize.
This happen only for XP SP2, for SP1 or other Operating System, the problem
does not appear.
OK -- I see the phenomenon as well -- I am not sure what to do about fixing
it though. Nothing I did playing around solved the problem.
Reinstalling NetMeeting (using the procedure at
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q267958) may solve
the immediate problem ( I haven't tried it yet) as it is likely a registry
setting issue but preventing it from happening -- I can't think of a
strategy (other then not minimizing the directory at lall).
|
I found a round about way of fixing it -- sort of.
When the problem occurs, right click on the "Find Someone" in the task bar,
and select maximize, then click on the close button. The next time the
directory is open it is opened not as a maximized window (even though it
fills the full screen)-- it can be moved, resized by clicking on the title
bar and dragging the window, then clicking on a corner to resize. |
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