| Author |
Message |
Gary Roach
Guest
|
 Posted:
Tue Dec 07, 2004 10:25 pm Post subject:
IP address in unknown range |
|
|
I just bought a cable modem on e-bay from several thousand miles away and
when i connected it, i got an IP address that doesn't correspond to the
range i expect to get from my cable provider. normally i get an ip starting
with 24, instead i get one starting with 10. It works to the extent that i
can ping the gateway ip which lies in the same subnet as the obtained ip
address. also, i can ping the dns server (which lies in the expected -
24.x.x.x range) but the dns server doesn't respond. any idea why this is?
here's the values dhcp is giving:
ip: 10.66.135.202
subnet: 255.255.240.0
gw: 10.66.128.1
dns: 24.26.1.208
thanks for any help
Gary Roach
ADB Services |
|
| Back to top |
|
 |
Al Puzzuoli
Guest
|
| Posted:
Tue Dec 07, 2004 10:43 pm Post subject:
Re: IP address in unknown range |
|
|
In article <YGltd.3126$%S3.193026@read2.cgocable.net>,
jgroach@NOSPAMcogeco.ca says...
| Quote: | I just bought a cable modem on e-bay from several thousand miles away and
when i connected it, i got an IP address that doesn't correspond to the
range i expect to get from my cable provider. normally i get an ip starting
with 24, instead i get one starting with 10. It works to the extent that i
can ping the gateway ip which lies in the same subnet as the obtained ip
address. also, i can ping the dns server (which lies in the expected -
24.x.x.x range) but the dns server doesn't respond. any idea why this is?
here's the values dhcp is giving:
ip: 10.66.135.202
subnet: 255.255.240.0
gw: 10.66.128.1
dns: 24.26.1.208
thanks for any help
Gary Roach
ADB Services
Hi Gary, |
Is there a way to log into the cable modem and issue a 'reset to
defaults" command or something similar? It sounds like your cable
provider's DHCP server and the modem aren't talking for some reason.
Also, do you know whether your provider locks on to specific MAC
addresses? If so, you may need to call them to tell them you're
changing modems before the new one will be allowed an ip.
--Al |
|
| Back to top |
|
|
Warren
Guest
|
| Posted:
Wed Dec 08, 2004 1:59 am Post subject:
Re: IP address in unknown range |
|
|
Gary Roach wrote:
| Quote: | I just bought a cable modem on e-bay from several thousand miles away
and when i connected it, i got an IP address that doesn't correspond to
the range i expect to get from my cable provider. normally i get an ip
starting with 24, instead i get one starting with 10. It works to the
extent that i can ping the gateway ip which lies in the same subnet as
the obtained ip address. also, i can ping the dns server (which lies in
the expected - 24.x.x.x range) but the dns server doesn't respond. any
idea why this is? here's the values dhcp is giving:
ip: 10.66.135.202
subnet: 255.255.240.0
gw: 10.66.128.1
dns: 24.26.1.208
thanks for any help
|
The 10.* IP address is in a private range, meaning you can only reach
resources within your cable company's network.You can't get beyond a
border router with that IP address.
Did you and your cable company provision the modem? Some companies (like
Comcast) have methods where the customer can self-provision the modem.
They consist of visiting a specific web page within the network. Your
modem will be detected, you enter your account number, and possibly a
key code of some sort, and the provisioning is automatically done. Other
ISP's require you to call them to have your modem provisioned by
customer service.
--
Warren H.
==========
Disclaimer: My views reflect those of myself, and not my
employer, my friends, nor (as she often tells me) my wife.
Any resemblance to the views of anybody living or dead is
coincidental. No animals were hurt in the writing of this
response -- unless you count my dog who desperately wants
to go outside now.
See the Christmas Lights:
http://www.holzemville.com/xmas2004/ |
|
| Back to top |
|
|
Gary Roach
Guest
|
| Posted:
Wed Dec 08, 2004 6:11 pm Post subject:
Re: IP address in unknown range |
|
|
In fact, when i run the diagnostic s/w that came with the modem and look at
the event log, i see an entry that says:
DHCP RENEW WARNING - Field invalid in response 12:34:00 - 12/07/2004
15:34:01 - 12/07/2004
after i did a factory reset, the problem persists and the log is as follows:
Event Description
First Time Last Time Counts
No Ranging Response received - T3 time-out 15:56:02 -
12/07/2004 15:56:02 - 12/07/2004 1
TLV-11 - unrecognized OID
15:56:02 - 12/07/2004 15:56:02 - 12/07/2004 2
EVENT_COLD_START [ST25.01.06 NA_CM2_1.1_ST25_01_06_raw.img] - The Cable
Modem was powered off and back on 15:56:02 - 12/07/2004
15:56:02 - 12/07/2004 1
Last Refresh: 16:01:41 - 12/07/2004
I don't know about locking into MAC addresses but i've seen people take
these modems from house to house and they work.
----- Original Message -----
From: "Al Puzzuoli" <alpuzz@comcast.net>
Newsgroups: comp.dcom.modems.cable
Sent: Tuesday, December 07, 2004 12:43 PM
Subject: Re: IP address in unknown range
| Quote: | In article <YGltd.3126$%S3.193026@read2.cgocable.net>,
jgroach@NOSPAMcogeco.ca says...
I just bought a cable modem on e-bay from several thousand miles away and
when i connected it, i got an IP address that doesn't correspond to the
range i expect to get from my cable provider. normally i get an ip
starting
with 24, instead i get one starting with 10. It works to the extent that
i
can ping the gateway ip which lies in the same subnet as the obtained ip
address. also, i can ping the dns server (which lies in the expected -
24.x.x.x range) but the dns server doesn't respond. any idea why this is?
here's the values dhcp is giving:
ip: 10.66.135.202
subnet: 255.255.240.0
gw: 10.66.128.1
dns: 24.26.1.208
thanks for any help
Gary Roach
ADB Services
Hi Gary,
Is there a way to log into the cable modem and issue a 'reset to
defaults" command or something similar? It sounds like your cable
provider's DHCP server and the modem aren't talking for some reason.
Also, do you know whether your provider locks on to specific MAC
addresses? If so, you may need to call them to tell them you're
changing modems before the new one will be allowed an ip.
--Al
|
|
|
| Back to top |
|
|
Kip Patterson
Guest
|
| Posted:
Wed Dec 08, 2004 6:38 pm Post subject:
Re: IP address in unknown range |
|
|
Gary Roach Wrote:
| Quote: | In fact, when i run the diagnostic s/w that came with the modem and loo
at
the event log, i see an entry that says:
DHCP RENEW WARNING - Field invalid in response 12:34:00 - 12/07/2004
15:34:01 - 12/07/2004
after i did a factory reset, the problem persists and the log is a
follows:
Event Description
First Time Last Time
Counts
No Ranging Response received - T3 time-out
15:56:02 -
12/07/2004 15:56:02 - 12/07/2004 1
TLV-11 - unrecognized OID
15:56:02 - 12/07/2004 15:56:02 - 12/07/2004 2
EVENT_COLD_START [ST25.01.06 NA_CM2_1.1_ST25_01_06_raw.img] - Th
Cable
Modem was powered off and back on 15:56:02 - 12/07/2004
15:56:02 - 12/07/2004 1
Last Refresh: 16:01:41 - 12/07/2004
I don't know about locking into MAC addresses but i've seen peopl
take
these modems from house to house and they work.
----- Original Message -----
From: "Al Puzzuoli" <alpuzz@comcast.net
Newsgroups: comp.dcom.modems.cable
Sent: Tuesday, December 07, 2004 12:43 PM
Subject: Re: IP address in unknown range
In article <YGltd.3126$%S3.193026@read2.cgocable.net>,
jgroach@NOSPAMcogeco.ca says...
I just bought a cable modem on e-bay from several thousand mile
away and
when i connected it, i got an IP address that doesn't correspond t
the
range i expect to get from my cable provider. normally i get an ip
starting
with 24, instead i get one starting with 10. It works to the exten
that
i
can ping the gateway ip which lies in the same subnet as th
obtained ip
address. also, i can ping the dns server (which lies in the expecte
-
24.x.x.x range) but the dns server doesn't respond. any idea wh
this is?
here's the values dhcp is giving:
ip: 10.66.135.202
subnet: 255.255.240.0
gw: 10.66.128.1
dns: 24.26.1.208
thanks for any help
Gary Roach
ADB Services
Hi Gary,
Is there a way to log into the cable modem and issue a 'reset to
defaults" command or something similar? It sounds like your cable
provider's DHCP server and the modem aren't talking for some reason.
Also, do you know whether your provider locks on to specific MAC
addresses? If so, you may need to call them to tell them you're
changing modems before the new one will be allowed an ip.
--Al
|
You must register the modem with your ISP. It will not work until yo
do so
--
Kip Patterso
http://forums.speedguide.ne |
|
| Back to top |
|
|
Gary Roach
Guest
|
| Posted:
Thu Dec 09, 2004 6:22 pm Post subject:
Re: IP address in unknown range |
|
|
thanks - i talked to the isp and they won't provision the modem. guess i'm
sol.
"Kip Patterson" <Kip.Patterson.1gy798@no-mx.earth.universe.org> wrote in
message news:1102513509.d745a2e0dc166a0771b34e7abfa417bf@teranews...
| Quote: |
Gary Roach Wrote:
In fact, when i run the diagnostic s/w that came with the modem and look
at
the event log, i see an entry that says:
DHCP RENEW WARNING - Field invalid in response 12:34:00 - 12/07/2004
15:34:01 - 12/07/2004
after i did a factory reset, the problem persists and the log is as
follows:
Event Description
First Time Last Time
Counts
No Ranging Response received - T3 time-out
15:56:02 -
12/07/2004 15:56:02 - 12/07/2004 1
TLV-11 - unrecognized OID
15:56:02 - 12/07/2004 15:56:02 - 12/07/2004 2
EVENT_COLD_START [ST25.01.06 NA_CM2_1.1_ST25_01_06_raw.img] - The
Cable
Modem was powered off and back on 15:56:02 - 12/07/2004
15:56:02 - 12/07/2004 1
Last Refresh: 16:01:41 - 12/07/2004
I don't know about locking into MAC addresses but i've seen people
take
these modems from house to house and they work.
----- Original Message -----
From: "Al Puzzuoli" <alpuzz@comcast.net
Newsgroups: comp.dcom.modems.cable
Sent: Tuesday, December 07, 2004 12:43 PM
Subject: Re: IP address in unknown range
In article <YGltd.3126$%S3.193026@read2.cgocable.net>,
jgroach@NOSPAMcogeco.ca says...
I just bought a cable modem on e-bay from several thousand miles
away and
when i connected it, i got an IP address that doesn't correspond to
the
range i expect to get from my cable provider. normally i get an ip
starting
with 24, instead i get one starting with 10. It works to the extent
that
i
can ping the gateway ip which lies in the same subnet as the
obtained ip
address. also, i can ping the dns server (which lies in the expected
-
24.x.x.x range) but the dns server doesn't respond. any idea why
this is?
here's the values dhcp is giving:
ip: 10.66.135.202
subnet: 255.255.240.0
gw: 10.66.128.1
dns: 24.26.1.208
thanks for any help
Gary Roach
ADB Services
Hi Gary,
Is there a way to log into the cable modem and issue a 'reset to
defaults" command or something similar? It sounds like your cable
provider's DHCP server and the modem aren't talking for some reason.
Also, do you know whether your provider locks on to specific MAC
addresses? If so, you may need to call them to tell them you're
changing modems before the new one will be allowed an ip.
--Al
You must register the modem with your ISP. It will not work until you
do so.
--
Kip Patterson
http://forums.speedguide.net
|
|
|
| Back to top |
|
|
|
|
|
|
FAQ
Memberlist
Register
Profile
Log in to check your private messages
Log in