POOR performance with netmeetin and HIGH speed, sp2??
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POOR performance with netmeetin and HIGH speed, sp2??

 
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Atlpup
Guest
Posted: Tue Feb 08, 2005 11:59 pm    Post subject: POOR performance with netmeetin and HIGH speed, sp2?? Reply with quote
I have dsl at my home (with not the greatest connection speeds, but it works).

I have been running netmeeting with family and friends (all dsl or cable
connections) fine for as long as I can remember.

I was asked by another friend to netmeeting with him. I have never before
connected with him. When we did, it seemed to take a while to connect, but
we did connect.

When he shared his desktop (or single window for that matter), I do see what
he shares. However, it takes a while to display. Also, when he gives me
control - ANYTHING I do takes up to several minutes (best case) to see a
response.

His dsl connections are excellent.

The only thing I can think of is that he is running SP2 while ALL other
people I have connected with are SP1 or win98.

I found Microsoft document: http://support.microsoft.com/kb/878451 which
talks about Remote desktop sharing and SP2.

From what I can tell from this article I would think that I wouldn't get ANY
sharing to work on his pc.

So I am wondering if I should have him (a VERY NOVICE computer user) apply
this fix?

Any thoughts out there..

Thanks
Back to top
Brian Sullivan MVP
Guest
Posted: Wed Feb 09, 2005 1:30 am    Post subject: Re: POOR performance with netmeetin and HIGH speed, sp2?? Reply with quote
On Tue, 8 Feb 2005 10:59:04 -0800, Atlpup wrote:

Quote:
I have dsl at my home (with not the greatest connection speeds, but it works).

I have been running netmeeting with family and friends (all dsl or cable
connections) fine for as long as I can remember.

I was asked by another friend to netmeeting with him. I have never before
connected with him. When we did, it seemed to take a while to connect, but
we did connect.

When he shared his desktop (or single window for that matter), I do see what
he shares. However, it takes a while to display. Also, when he gives me
control - ANYTHING I do takes up to several minutes (best case) to see a
response.



AFAIK there is nothing SP2 that would cause the symptoms you see. There is
an issue with the "QoS Packet Scheduler" but as far as I know it affects
only audio/video. http://radio.weblogs.com/0127028/2004/10/18.html#a215 has
information on disable it (as I said I don't think it can affect data
functions but if you want to try -- it really doesn't do any harm to shut
it off in normal non corporate settings).

I am guessing it is something in the network path between you causing the
problem (temporary router overload, an over subscribed upstream path or ..)



Quote:
His dsl connections are excellent.

The only thing I can think of is that he is running SP2 while ALL other
people I have connected with are SP1 or win98.

I found Microsoft document: http://support.microsoft.com/kb/878451 which
talks about Remote desktop sharing and SP2.

From what I can tell from this article I would think that I wouldn't get ANY
sharing to work on his pc.

So I am wondering if I should have him (a VERY NOVICE computer user) apply
this fix?


This fix is for unattended RDS so I don't think is an issue. The fact that
you connect in a "normal" call and are able to share his desktop means this
fix is not in play.

--
Brian Sullivan (MVP)
Meeting by Wire ( www.meetingbywire.com)
Back to top
Paul B
Guest
Posted: Wed Feb 09, 2005 2:41 am    Post subject: Re: POOR performance with netmeetin and HIGH speed, sp2?? Reply with quote
Brian,

Thanks... I found out the info on RDS after I posted. I agree, doesn't apply
here.

My friend is directly on the internet with NO router or other hardware. He
is running fibre from his street. I am on a router, but then again I can
connect to family members (not on routers) and other friends (router).

I am curious what is so different about this issue. It is incredibly SLOW.
I mean it takes SEVERAL minutes from the time I do something, until it
responds back on my pc (on his it is immediate).

Any thoughts..

"Brian Sullivan MVP" wrote:

Quote:
On Tue, 8 Feb 2005 10:59:04 -0800, Atlpup wrote:

I have dsl at my home (with not the greatest connection speeds, but it works).

I have been running netmeeting with family and friends (all dsl or cable
connections) fine for as long as I can remember.

I was asked by another friend to netmeeting with him. I have never before
connected with him. When we did, it seemed to take a while to connect, but
we did connect.

When he shared his desktop (or single window for that matter), I do see what
he shares. However, it takes a while to display. Also, when he gives me
control - ANYTHING I do takes up to several minutes (best case) to see a
response.



AFAIK there is nothing SP2 that would cause the symptoms you see. There is
an issue with the "QoS Packet Scheduler" but as far as I know it affects
only audio/video. http://radio.weblogs.com/0127028/2004/10/18.html#a215 has
information on disable it (as I said I don't think it can affect data
functions but if you want to try -- it really doesn't do any harm to shut
it off in normal non corporate settings).

I am guessing it is something in the network path between you causing the
problem (temporary router overload, an over subscribed upstream path or ..)



His dsl connections are excellent.

The only thing I can think of is that he is running SP2 while ALL other
people I have connected with are SP1 or win98.

I found Microsoft document: http://support.microsoft.com/kb/878451 which
talks about Remote desktop sharing and SP2.

From what I can tell from this article I would think that I wouldn't get ANY
sharing to work on his pc.

So I am wondering if I should have him (a VERY NOVICE computer user) apply
this fix?


This fix is for unattended RDS so I don't think is an issue. The fact that
you connect in a "normal" call and are able to share his desktop means this
fix is not in play.

--
Brian Sullivan (MVP)
Meeting by Wire ( www.meetingbywire.com)
Back to top
Paul B
Guest
Posted: Wed Feb 09, 2005 2:45 am    Post subject: Re: POOR performance with netmeetin and HIGH speed, sp2?? Reply with quote
Brian

Thanks.. Soon after I posted this, I realized RDC wasn't in play here.

So what makes this one person's connection so bad? He is not on any firewall
or router. He is running fibre from the street.

I can connect fine with other family members/friends (both with routers and
none). What makes his situation so SLOW that when I connect and click on
something SEVERAL minutes go by before I see it on my end (instant on his
end).

Anything I can do to troubleshoot??

Thanks

"Brian Sullivan MVP" wrote:

Quote:
On Tue, 8 Feb 2005 10:59:04 -0800, Atlpup wrote:

I have dsl at my home (with not the greatest connection speeds, but it works).

I have been running netmeeting with family and friends (all dsl or cable
connections) fine for as long as I can remember.

I was asked by another friend to netmeeting with him. I have never before
connected with him. When we did, it seemed to take a while to connect, but
we did connect.

When he shared his desktop (or single window for that matter), I do see what
he shares. However, it takes a while to display. Also, when he gives me
control - ANYTHING I do takes up to several minutes (best case) to see a
response.



AFAIK there is nothing SP2 that would cause the symptoms you see. There is
an issue with the "QoS Packet Scheduler" but as far as I know it affects
only audio/video. http://radio.weblogs.com/0127028/2004/10/18.html#a215 has
information on disable it (as I said I don't think it can affect data
functions but if you want to try -- it really doesn't do any harm to shut
it off in normal non corporate settings).

I am guessing it is something in the network path between you causing the
problem (temporary router overload, an over subscribed upstream path or ..)



His dsl connections are excellent.

The only thing I can think of is that he is running SP2 while ALL other
people I have connected with are SP1 or win98.

I found Microsoft document: http://support.microsoft.com/kb/878451 which
talks about Remote desktop sharing and SP2.

From what I can tell from this article I would think that I wouldn't get ANY
sharing to work on his pc.

So I am wondering if I should have him (a VERY NOVICE computer user) apply
this fix?


This fix is for unattended RDS so I don't think is an issue. The fact that
you connect in a "normal" call and are able to share his desktop means this
fix is not in play.

--
Brian Sullivan (MVP)
Meeting by Wire ( www.meetingbywire.com)


"Brian Sullivan MVP" wrote:

Quote:
On Tue, 8 Feb 2005 10:59:04 -0800, Atlpup wrote:

I have dsl at my home (with not the greatest connection speeds, but it works).

I have been running netmeeting with family and friends (all dsl or cable
connections) fine for as long as I can remember.

I was asked by another friend to netmeeting with him. I have never before
connected with him. When we did, it seemed to take a while to connect, but
we did connect.

When he shared his desktop (or single window for that matter), I do see what
he shares. However, it takes a while to display. Also, when he gives me
control - ANYTHING I do takes up to several minutes (best case) to see a
response.



AFAIK there is nothing SP2 that would cause the symptoms you see. There is
an issue with the "QoS Packet Scheduler" but as far as I know it affects
only audio/video. http://radio.weblogs.com/0127028/2004/10/18.html#a215 has
information on disable it (as I said I don't think it can affect data
functions but if you want to try -- it really doesn't do any harm to shut
it off in normal non corporate settings).

I am guessing it is something in the network path between you causing the
problem (temporary router overload, an over subscribed upstream path or ..)



His dsl connections are excellent.

The only thing I can think of is that he is running SP2 while ALL other
people I have connected with are SP1 or win98.

I found Microsoft document: http://support.microsoft.com/kb/878451 which
talks about Remote desktop sharing and SP2.

From what I can tell from this article I would think that I wouldn't get ANY
sharing to work on his pc.

So I am wondering if I should have him (a VERY NOVICE computer user) apply
this fix?


This fix is for unattended RDS so I don't think is an issue. The fact that
you connect in a "normal" call and are able to share his desktop means this
fix is not in play.

--
Brian Sullivan (MVP)
Meeting by Wire ( www.meetingbywire.com)
Back to top
Paul B
Guest
Posted: Wed Feb 09, 2005 2:45 am    Post subject: Re: POOR performance with netmeetin and HIGH speed, sp2?? Reply with quote
Brian

Thanks.. Soon after I posted this, I realized RDC wasn't in play here.

So what makes this one person's connection so bad? He is not on any firewall
or router. He is running fibre from the street.

I can connect fine with other family members/friends (both with routers and
none). What makes his situation so SLOW that when I connect and click on
something SEVERAL minutes go by before I see it on my end (instant on his
end).

Anything I can do to troubleshoot??

Thanks

"Brian Sullivan MVP" wrote:

Quote:
On Tue, 8 Feb 2005 10:59:04 -0800, Atlpup wrote:

I have dsl at my home (with not the greatest connection speeds, but it works).

I have been running netmeeting with family and friends (all dsl or cable
connections) fine for as long as I can remember.

I was asked by another friend to netmeeting with him. I have never before
connected with him. When we did, it seemed to take a while to connect, but
we did connect.

When he shared his desktop (or single window for that matter), I do see what
he shares. However, it takes a while to display. Also, when he gives me
control - ANYTHING I do takes up to several minutes (best case) to see a
response.



AFAIK there is nothing SP2 that would cause the symptoms you see. There is
an issue with the "QoS Packet Scheduler" but as far as I know it affects
only audio/video. http://radio.weblogs.com/0127028/2004/10/18.html#a215 has
information on disable it (as I said I don't think it can affect data
functions but if you want to try -- it really doesn't do any harm to shut
it off in normal non corporate settings).

I am guessing it is something in the network path between you causing the
problem (temporary router overload, an over subscribed upstream path or ..)



His dsl connections are excellent.

The only thing I can think of is that he is running SP2 while ALL other
people I have connected with are SP1 or win98.

I found Microsoft document: http://support.microsoft.com/kb/878451 which
talks about Remote desktop sharing and SP2.

From what I can tell from this article I would think that I wouldn't get ANY
sharing to work on his pc.

So I am wondering if I should have him (a VERY NOVICE computer user) apply
this fix?


This fix is for unattended RDS so I don't think is an issue. The fact that
you connect in a "normal" call and are able to share his desktop means this
fix is not in play.

--
Brian Sullivan (MVP)
Meeting by Wire ( www.meetingbywire.com)


"Brian Sullivan MVP" wrote:

Quote:
On Tue, 8 Feb 2005 10:59:04 -0800, Atlpup wrote:

I have dsl at my home (with not the greatest connection speeds, but it works).

I have been running netmeeting with family and friends (all dsl or cable
connections) fine for as long as I can remember.

I was asked by another friend to netmeeting with him. I have never before
connected with him. When we did, it seemed to take a while to connect, but
we did connect.

When he shared his desktop (or single window for that matter), I do see what
he shares. However, it takes a while to display. Also, when he gives me
control - ANYTHING I do takes up to several minutes (best case) to see a
response.



AFAIK there is nothing SP2 that would cause the symptoms you see. There is
an issue with the "QoS Packet Scheduler" but as far as I know it affects
only audio/video. http://radio.weblogs.com/0127028/2004/10/18.html#a215 has
information on disable it (as I said I don't think it can affect data
functions but if you want to try -- it really doesn't do any harm to shut
it off in normal non corporate settings).

I am guessing it is something in the network path between you causing the
problem (temporary router overload, an over subscribed upstream path or ..)



His dsl connections are excellent.

The only thing I can think of is that he is running SP2 while ALL other
people I have connected with are SP1 or win98.

I found Microsoft document: http://support.microsoft.com/kb/878451 which
talks about Remote desktop sharing and SP2.

From what I can tell from this article I would think that I wouldn't get ANY
sharing to work on his pc.

So I am wondering if I should have him (a VERY NOVICE computer user) apply
this fix?


This fix is for unattended RDS so I don't think is an issue. The fact that
you connect in a "normal" call and are able to share his desktop means this
fix is not in play.

--
Brian Sullivan (MVP)
Meeting by Wire ( www.meetingbywire.com)
Back to top
Paul B
Guest
Posted: Wed Feb 09, 2005 2:45 am    Post subject: Re: POOR performance with netmeetin and HIGH speed, sp2?? Reply with quote
Brian

Thanks.. Soon after I posted this, I realized RDC wasn't in play here.

So what makes this one person's connection so bad? He is not on any firewall
or router. He is running fibre from the street.

I can connect fine with other family members/friends (both with routers and
none). What makes his situation so SLOW that when I connect and click on
something SEVERAL minutes go by before I see it on my end (instant on his
end).

Anything I can do to troubleshoot??

Thanks

"Brian Sullivan MVP" wrote:

Quote:
On Tue, 8 Feb 2005 10:59:04 -0800, Atlpup wrote:

I have dsl at my home (with not the greatest connection speeds, but it works).

I have been running netmeeting with family and friends (all dsl or cable
connections) fine for as long as I can remember.

I was asked by another friend to netmeeting with him. I have never before
connected with him. When we did, it seemed to take a while to connect, but
we did connect.

When he shared his desktop (or single window for that matter), I do see what
he shares. However, it takes a while to display. Also, when he gives me
control - ANYTHING I do takes up to several minutes (best case) to see a
response.



AFAIK there is nothing SP2 that would cause the symptoms you see. There is
an issue with the "QoS Packet Scheduler" but as far as I know it affects
only audio/video. http://radio.weblogs.com/0127028/2004/10/18.html#a215 has
information on disable it (as I said I don't think it can affect data
functions but if you want to try -- it really doesn't do any harm to shut
it off in normal non corporate settings).

I am guessing it is something in the network path between you causing the
problem (temporary router overload, an over subscribed upstream path or ..)



His dsl connections are excellent.

The only thing I can think of is that he is running SP2 while ALL other
people I have connected with are SP1 or win98.

I found Microsoft document: http://support.microsoft.com/kb/878451 which
talks about Remote desktop sharing and SP2.

From what I can tell from this article I would think that I wouldn't get ANY
sharing to work on his pc.

So I am wondering if I should have him (a VERY NOVICE computer user) apply
this fix?


This fix is for unattended RDS so I don't think is an issue. The fact that
you connect in a "normal" call and are able to share his desktop means this
fix is not in play.

--
Brian Sullivan (MVP)
Meeting by Wire ( www.meetingbywire.com)
Back to top
Brian Sullivan MVP
Guest
Posted: Wed Feb 09, 2005 3:19 am    Post subject: Re: POOR performance with netmeetin and HIGH speed, sp2?? Reply with quote
On Tue, 8 Feb 2005 13:45:06 -0800, Paul B wrote:

Quote:
Brian

Thanks.. Soon after I posted this, I realized RDC wasn't in play here.

So what makes this one person's connection so bad? He is not on any firewall
or router. He is running fibre from the street.

"Fibre from the street" -- not exactly sure what that means --
cable/dsl/satellite residential broadband I am aware but I haven't seen any
residential isps running fibre to residents. Who is the isp?

Quote:

I can connect fine with other family members/friends (both with routers and
none). What makes his situation so SLOW that when I connect and click on
something SEVERAL minutes go by before I see it on my end (instant on his
end).

Anything I can do to troubleshoot??



Using a program like Ping Plotter (http://www.pingplotter.com/) you might
be able to spot a router causing a problem but even if you did -- it is
likely outside your control and short of one or the other changing ISPs it
is unlikely you could do much.



--
Brian Sullivan (MVP)
Meeting by Wire ( www.meetingbywire.com)
Back to top
 
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