| Author |
Message |
Ron
Guest
|
 Posted:
Tue May 04, 2004 10:53 am Post subject:
Netmeeting Video/Audio |
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I am running Netmeeting on WinXP (the version embedded
into XP). I have used Netmeeting successfully many times
on a previous machine (Gateway, Pentium/MMX, Win95, 56k
dialup). On this machine (Dell, P4, WinXP Home, DSL) I
cannot receive video or audio. Both parties are logged
onto the same ILS server and the call goes through fine.
However, the other party receives my audio and video
signals fine while I get nothing. The other party does
not have this problem with others and I believe is
running Win2000 and a dial-up connection.
I am also running McAfee Personal Firewall+ with full
internet access granted to Netmeeting. I have also tried
disabling the firewall, but this had no effect.
My DSL modem is an Actiontec DSL Gateway (R1524SU).
I cannot for the life of me figure out why this is
happening.
I ran across an article (816492) in Microsoft's Knowledge
Base that discusses this problem on "Windows XP Embedded
Service Pack 1", however I have no idea if it applies.
Any help would be appreciated. |
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Brian Sullivan MVP
Guest
|
| Posted:
Tue May 04, 2004 4:55 pm Post subject:
Re: Netmeeting Video/Audio |
|
|
Ron wrote:
| Quote: | I am running Netmeeting on WinXP (the version embedded
into XP). I have used Netmeeting successfully many times
on a previous machine (Gateway, Pentium/MMX, Win95, 56k
dialup). On this machine (Dell, P4, WinXP Home, DSL) I
cannot receive video or audio. Both parties are logged
onto the same ILS server and the call goes through fine.
However, the other party receives my audio and video
signals fine while I get nothing. The other party does
not have this problem with others and I believe is
running Win2000 and a dial-up connection.
I am also running McAfee Personal Firewall+ with full
internet access granted to Netmeeting. I have also tried
disabling the firewall, but this had no effect.
My DSL modem is an Actiontec DSL Gateway (R1524SU).
I cannot for the life of me figure out why this is
happening.
I ran across an article (816492) in Microsoft's Knowledge
Base that discusses this problem on "Windows XP Embedded
Service Pack 1", however I have no idea if it applies.
Any help would be appreciated.
|
That specific KB article I don't think is your problem.
There have been problems with QoS Packet Scheduler on XP machines affecting
audio/video transmission in NetMeeting and Messenger but the usual effect is
to prevent outgoing audio/video. The recommended solution is to deisable the
"QoS Packet Scheduler". Your symptom though seems different.
You say you have used NetMeeting before? Is that using the same network
set;up and devices ( dsl with your current modem/gateway)? Your symptom
would occur if you were behind a NAT of some kind ( or a misconfigured
firewall). Is your IP as shown in the help about of NetMeeting from the
"private set" ( 192.168.x.x, 10.x.x.x, 172.16-31.x.x) indicating a NAT?
--
Brian Sullivan
Meeting by Wire ( http://www.meetingbywire.com)
------------
Is your PC protected? --
http://www.microsoft.com/security/protect/default.asp |
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Ron
Guest
|
| Posted:
Wed May 05, 2004 12:42 am Post subject:
Re: Netmeeting Video/Audio |
|
|
As my initial post indicated, my previous successful
usage of Netmeeting was on a different PC/setup ( 56k
dial-up, Win95, etc.) The IP as shown on Netmeeting is
192.168.0.2. Pardon my ignorance but I don't know what
an NAT is. Also, even though my firewall idicates
Netmeeting having full access, I have disabled my
firewall, to see if that would solve the problem, to no
avail.
| Quote: | -----Original Message-----
Ron wrote:
I am running Netmeeting on WinXP (the version embedded
into XP). I have used Netmeeting successfully many
times
on a previous machine (Gateway, Pentium/MMX, Win95, 56k
dialup). On this machine (Dell, P4, WinXP Home, DSL) I
cannot receive video or audio. Both parties are logged
onto the same ILS server and the call goes through
fine.
However, the other party receives my audio and video
signals fine while I get nothing. The other party does
not have this problem with others and I believe is
running Win2000 and a dial-up connection.
I am also running McAfee Personal Firewall+ with full
internet access granted to Netmeeting. I have also
tried
disabling the firewall, but this had no effect.
My DSL modem is an Actiontec DSL Gateway (R1524SU).
I cannot for the life of me figure out why this is
happening.
I ran across an article (816492) in Microsoft's
Knowledge
Base that discusses this problem on "Windows XP
Embedded
Service Pack 1", however I have no idea if it applies.
Any help would be appreciated.
That specific KB article I don't think is your problem.
There have been problems with QoS Packet Scheduler on XP
machines affecting
audio/video transmission in NetMeeting and Messenger but
the usual effect is
to prevent outgoing audio/video. The recommended
solution is to deisable the
"QoS Packet Scheduler". Your symptom though seems
different.
You say you have used NetMeeting before? Is that using
the same network
set;up and devices ( dsl with your current
modem/gateway)? Your symptom
would occur if you were behind a NAT of some kind ( or a
misconfigured
firewall). Is your IP as shown in the help about of
NetMeeting from the
"private set" ( 192.168.x.x, 10.x.x.x, 172.16-31.x.x)
indicating a NAT?
--
Brian Sullivan
Meeting by Wire ( http://www.meetingbywire.com)
------------
Is your PC protected? --
http://www.microsoft.com/security/protect/default.asp
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> |
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Brian Sullivan MVP
Guest
|
| Posted:
Wed May 05, 2004 1:20 am Post subject:
Re: Netmeeting Video/Audio |
|
|
Ron wrote:
| Quote: | As my initial post indicated, my previous successful
usage of Netmeeting was on a different PC/setup ( 56k
dial-up, Win95, etc.) The IP as shown on Netmeeting is
192.168.0.2. Pardon my ignorance but I don't know what
an NAT is. Also, even though my firewall idicates
Netmeeting having full access, I have disabled my
firewall, to see if that would solve the problem, to no
avail.
|
The 192.168.0.2 IP indicates that you are behind a NAT ( router, firewall,
dsl modem) -- in this case your dsl "gateway". NetMeeting exhibits the
symptoms you see in this case.
I don't have any specific knowledge of the device you are using. If you have
control of the device in question and it works like a standard broadband
router using the dmz feature ( if the device has one) will allow two way
audio/video. It may be that you have to contact your dsl provider to get the
device reconfigured ( to bridging mode) or it may be that there is nothing
you can do.
Is the dsl modem an isp supplied device?
--
Brian Sullivan
Meeting by Wire ( http://www.meetingbywire.com)
------------
Is your PC protected? --
http://www.microsoft.com/security/protect/default.asp |
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