Line Redirection Question
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Line Redirection Question

 
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Frank
Guest
Posted: Tue Feb 08, 2005 3:23 am    Post subject: Line Redirection Question Reply with quote
I am trying to set up line redirection on a Norstar system and have a
question.

I have set "allow redirection" to "Yes" - I go to the station
and hit "Feature 84" - I'm prompted to "Select Line Out" and I hit one of
the two line out buttons on the phone.

I am then prompted to "Enter Digits" - I enter the phone number that I
want to redirect to. Here's where I'm stuck. Eventually it will say
"Feature Timeout" - is there another step that I'm missing? Do I need to
say "OK"?

Thanks in advance for any assistance!
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Nortec in MN
Guest
Posted: Tue Feb 08, 2005 8:12 am    Post subject: Re: Line Redirection Question Reply with quote
"Frank" <frank@doomsday.com> wrote in message
news:Pine.LNX.4.44.0502071615150.25295-100000@ns.doomsday.com...
Quote:

I am trying to set up line redirection on a Norstar system and have a
question.

I have set "allow redirection" to "Yes" - I go to the station
and hit "Feature 84" - I'm prompted to "Select Line Out" and I hit one of
the two line out buttons on the phone.

I am then prompted to "Enter Digits" - I enter the phone number that I
want to redirect to. Here's where I'm stuck. Eventually it will say
"Feature Timeout" - is there another step that I'm missing? Do I need to
say "OK"?

Thanks in advance for any assistance!



Yes - You also need to select the line you wish to redirect. See your
System Coordinator guide that comes with the system - it covers this in
detail.
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Frank
Guest
Posted: Tue Feb 08, 2005 8:01 pm    Post subject: Re: Line Redirection Question Reply with quote
Well, I wouldn't exactly say that the Coordinator Guide covers this in
detail. On pages 118 and 119 the guide says:

1. Press Feature 84
2. Select the outgoing line to be used for redirected calls.
3. Enter the number to which calls are redirected.
4. Select the lines to be redirected.

So it's not much more detailed than what you posted - though I do
sincerely appreciate your response.

If I select another of the two lines on the phone I just get a dialtone
and no line redirection takes place.

When they say to select the line to be redirected do they mean to just hit
the key corresponding to the line? That's what I'm trying but it doesn't
seem to be working.

Any idea what I'm doing wrong?


On Mon, 7 Feb 2005, Nortec in MN wrote:

Quote:
Yes - You also need to select the line you wish to redirect. See your
System Coordinator guide that comes with the system - it covers this in
detail.

"Frank" <frank@doomsday.com> wrote in message

I am trying to set up line redirection on a Norstar system and have a
question.

I have set "allow redirection" to "Yes" - I go to the station
and hit "Feature 84" - I'm prompted to "Select Line Out" and I hit one of
the two line out buttons on the phone.

I am then prompted to "Enter Digits" - I enter the phone number that I
want to redirect to. Here's where I'm stuck. Eventually it will say
"Feature Timeout" - is there another step that I'm missing? Do I need to
say "OK"?

Thanks in advance for any assistance!
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Muttsnuts



Joined: 21 Feb 2005
Posts: 4
Posted: Mon Feb 21, 2005 9:20 pm    Post subject: re:Line Redirection Question Reply with quote
When it says select line to be rediirected I'd normally sellect "All" then press OK it then normally responds "programmed"
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Sofeska



Joined: 12 Sep 2005
Posts: 2
Posted: Mon Sep 12, 2005 4:54 pm    Post subject: Reply with quote
Hi Frank
I'm trying to redirect line too and I'm havibg the same problem like you. any help is more than welcome
Thanks
Daniela
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