Line Redirection Question

Nortel telecommunications products and systems.

Line Redirection Question

Postby Frank » Mon Feb 07, 2005 10:23 pm

I am trying to set up line redirection on a Norstar system and have a
question.

I have set "allow redirection" to "Yes" - I go to the station
and hit "Feature 84" - I'm prompted to "Select Line Out" and I hit one of
the two line out buttons on the phone.

I am then prompted to "Enter Digits" - I enter the phone number that I
want to redirect to. Here's where I'm stuck. Eventually it will say
"Feature Timeout" - is there another step that I'm missing? Do I need to
say "OK"?

Thanks in advance for any assistance!
Frank
 

Re: Line Redirection Question

Postby Nortec in MN » Tue Feb 08, 2005 3:12 am

Yes - You also need to select the line you wish to redirect. See your
System Coordinator guide that comes with the system - it covers this in
detail.
Nortec in MN
 

Re: Line Redirection Question

Postby Frank » Tue Feb 08, 2005 3:01 pm

Well, I wouldn't exactly say that the Coordinator Guide covers this in
detail. On pages 118 and 119 the guide says:

1. Press Feature 84
2. Select the outgoing line to be used for redirected calls.
3. Enter the number to which calls are redirected.
4. Select the lines to be redirected.

So it's not much more detailed than what you posted - though I do
sincerely appreciate your response.

If I select another of the two lines on the phone I just get a dialtone
and no line redirection takes place.

When they say to select the line to be redirected do they mean to just hit
the key corresponding to the line? That's what I'm trying but it doesn't
seem to be working.

Any idea what I'm doing wrong?
Frank
 

re:Line Redirection Question

Postby Muttsnuts » Mon Feb 21, 2005 4:20 pm

When it says select line to be rediirected I'd normally sellect "All" then press OK it then normally responds "programmed"
Muttsnuts
 
Posts: 4
Joined: Mon Feb 21, 2005 3:57 pm

Postby Sofeska » Mon Sep 12, 2005 11:54 am

Hi Frank
I'm trying to redirect line too and I'm havibg the same problem like you. any help is more than welcome
Thanks
Daniela
Sofeska
 
Posts: 2
Joined: Mon Sep 12, 2005 11:43 am

Postby JvC » Fri Feb 13, 2009 10:52 am

I am having this problem and was wondering if a fix was ever found?

I get to the point of redirecting the lines, and choose ALL and it says “No Line to Use”

Any help/suggestions would be appreciated!

jvc
JvC
 
Posts: 2
Joined: Fri Feb 13, 2009 10:50 am


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