URGENT: Polycom SoundPoint 500 sip.ld problem! Can't go on!!
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URGENT: Polycom SoundPoint 500 sip.ld problem! Can't go on!!

 
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DummyBoy
Guest





Posted: Wed Jan 26, 2005 3:30 pm    Post subject: URGENT: Polycom SoundPoint 500 sip.ld problem! Can't go on!! Reply with quote

HI,
I'm trying to set up my asterisk PBX with a polycom SoundPoint 500 IP
phone but the phone gives me the following error while trying booting:
"Error saving application sip.ld"

The log file says:
0221043746|cfg |3|01|Updated bootrom configuration 0004f2003cc2.cfg.
0221043746|cfg |3|01|Updated file phone1.cfg.
0221043747|cfg |3|01|Updated file sip.cfg.
0221043750|cfg |3|01|Updated file ipmid.cfg.
0221043750|cfg |4|01|File is 4633471, which is bigger than file
system.!!
0221043751|app1 |6|01|Error in saving application.

but sip.ld HAS that size!!!

I downloaded all the files from
http://www.freedomphones.net/polycom/files/ as described inside
"http://www.voip-info.org/wiki-Polycom+Phones" page since I searched
inside www.polycom.com site and I found nothing.
Can that file be wrong?
Where can I find the right sip.ld???

Thanks in advance!

DummyBoy
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Steve Blair
Guest





Posted: Wed Feb 16, 2005 8:47 pm    Post subject: Re: URGENT: Polycom SoundPoint 500 sip.ld problem! Can't go Reply with quote

I don't know anything about Polycom phones but in
line #5 the error suggests the device storage is full.

DummyBoy wrote:
Quote:
HI,
I'm trying to set up my asterisk PBX with a polycom SoundPoint 500 IP
phone but the phone gives me the following error while trying booting:
"Error saving application sip.ld"

The log file says:
0221043746|cfg |3|01|Updated bootrom configuration 0004f2003cc2.cfg.
0221043746|cfg |3|01|Updated file phone1.cfg.
0221043747|cfg |3|01|Updated file sip.cfg.
0221043750|cfg |3|01|Updated file ipmid.cfg.
0221043750|cfg |4|01|File is 4633471, which is bigger than file
system.!!
0221043751|app1 |6|01|Error in saving application.

but sip.ld HAS that size!!!

I downloaded all the files from
http://www.freedomphones.net/polycom/files/ as described inside
"http://www.voip-info.org/wiki-Polycom+Phones" page since I searched
inside www.polycom.com site and I found nothing.
Can that file be wrong?
Where can I find the right sip.ld???

Thanks in advance!

DummyBoy
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JDBalogh



Joined: 22 Mar 2005
Posts: 9

Posted: Tue Mar 22, 2005 3:40 am    Post subject: Reply with quote

There is a specific order to upgrading bootrom and load version in Polycom phones. Check thier public information here:

http://www.polycom.com/common/pw_cmp_updateDocKeywords/0,1687,3284,00.pdf

It sounds like you may need to follow an upgrade (or downgrade) of the bootrom to get to the desired version of application load.

HTH,

JDB
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