| Author |
Message |
Guest
|
 Posted:
Wed Dec 29, 2004 3:15 am Post subject:
dsl and fax receiving on analog modem? |
|
|
Hello,
I have had dsl for about two years. The service has worked fine we have
been able to have internet traffic and receive faxes through a analog
modem simultaniously. Reciently, with in the last 2 - 3 weeks we have
lost this ability. We can send faxes simultaniousaly but are not able
to receive simultaniousaly. We spoke to our isp and the provider of
the telephone line. Both parties say that their service has nothing to
do with our problem. I don't think we have donHello,
I have had dsl for about two years. The service has worked fine, I have
been able to have internet traffic and receive faxes through an analog
modem simultaneously and receive the faxes through Winfax. Recently,
with in the last 2 - 3 weeks I have lost this ability. I can send faxes
simultaneously but are not able to receive simultaneously. By this I
mean data traffic and voice traffic on the line. I spoke to our isp
and the provider of the telephone line (They are different). Both
parties say that their service has nothing to do with our problem. I
don't think I have installed any new software with in this time span to
cause this problem. I installed SP2. I changed our filters that did not
fix the problem. Currently I are receiving all faxes on a fax machine
but it is not as good as receiving them on the computer. Would anyone
know anything about what is happening or have a suggestion? I would
like to be able to regain the same level of usability in the future.
P.S. Although Symantec (the maker of Winfax) suggest that I use a
separate line for faxing, I have been able to do this for more than a
year.
Thanks.
NYC Subway |
|
| Back to top |
|
 |
Rick Wintjen
Guest
|
| Posted:
Wed Dec 29, 2004 3:48 am Post subject:
Re: dsl and fax receiving on analog modem? |
|
|
nycsubways@earthlink.net wrote:
| Quote: | Hello,
I have had dsl for about two years. The service has worked fine we have
been able to have internet traffic and receive faxes through a analog
modem simultaniously. Reciently, with in the last 2 - 3 weeks we have
lost this ability. We can send faxes simultaniousaly but are not able
to receive simultaniousaly. We spoke to our isp and the provider of
the telephone line. Both parties say that their service has nothing to
do with our problem. I don't think we have donHello,
I have had dsl for about two years. The service has worked fine, I have
been able to have internet traffic and receive faxes through an analog
modem simultaneously and receive the faxes through Winfax. Recently,
with in the last 2 - 3 weeks I have lost this ability. I can send faxes
simultaneously but are not able to receive simultaneously. By this I
mean data traffic and voice traffic on the line. I spoke to our isp
and the provider of the telephone line (They are different). Both
parties say that their service has nothing to do with our problem. I
don't think I have installed any new software with in this time span to
cause this problem. I installed SP2. I changed our filters that did not
fix the problem. Currently I are receiving all faxes on a fax machine
but it is not as good as receiving them on the computer. Would anyone
know anything about what is happening or have a suggestion? I would
like to be able to regain the same level of usability in the future.
P.S. Although Symantec (the maker of Winfax) suggest that I use a
separate line for faxing, I have been able to do this for more than a
year.
Thanks.
NYC Subway
I assume that you have a low-pass DSL filter between the modem in the PC |
and the line to the DSL modem. If so, you may need to update the drivers
in your PC, especially if the modem is built-in from the manufacturer. I
had to update some drivers from HP for my laptop after SP2 was installed. |
|
| Back to top |
|
|
Guest
|
| Posted:
Thu Jan 06, 2005 8:03 am Post subject:
Re: dsl and fax receiving on analog modem? |
|
|
I agree, I did not check that we did install SP2. I will try that and
see if it helps. Thank you. |
|
| Back to top |
|
|
|
|
|
|
FAQ
Memberlist
Register
Profile
Log in to check your private messages
Log in