| Author |
Message |
Art Jackson
Guest
|
 Posted:
Fri Dec 24, 2004 3:46 am Post subject:
Motorola SB5100 Question |
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I have been looking at my SB5100 Configuration and Status settings.
Everything seems to be working fine, but when I looked at the Log
section, all the dates are 01-01-1970, and there is a not at the bottom
that reads "Log has reached it's maximum size, older data was lost". I
didn't find anywhere to clear the log. Also in the status page, it tells
me that "Establish Time of Day" is Done. I suppose that is set by my
cable provider, (Adelphia). Are they responsible for the incorrect
date/time on my Log. The times of the log entries are not in sequential
order, so that leads me to believe that there may be entries from
several days included. Most of the entries are near to 00:xx hours,
which may be occuring at power up and shortly thereafter. That makes me
wonder if Adelphia it setting the date/time to 01-01-1970/00:00 each
time I power up and connect. I always power down everything at night,
then power up each morning. Neither down/up time is anywhere near 00:00.
Could anyone shed any light on this? Thanks. |
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Art Jackson
Guest
|
| Posted:
Sat Dec 25, 2004 12:26 am Post subject:
Re: Motorola SB5100 Question |
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Art Jackson wrote:
| Quote: | I have been looking at my SB5100 Configuration and Status settings.
Everything seems to be working fine, but when I looked at the Log
section, all the dates are 01-01-1970, and there is a not at the bottom
that reads "Log has reached it's maximum size, older data was lost". I
didn't find anywhere to clear the log. Also in the status page, it tells
me that "Establish Time of Day" is Done. I suppose that is set by my
cable provider, (Adelphia). Are they responsible for the incorrect
date/time on my Log. The times of the log entries are not in sequential
order, so that leads me to believe that there may be entries from
several days included. Most of the entries are near to 00:xx hours,
which may be occuring at power up and shortly thereafter. That makes me
wonder if Adelphia it setting the date/time to 01-01-1970/00:00 each
time I power up and connect. I always power down everything at night,
then power up each morning. Neither down/up time is anywhere near 00:00.
Could anyone shed any light on this? Thanks.
|
Upon closer examination of the Log, I see that every time I power up the
modem, it is requesting ToD information from my ISP, however, it goes on
to state that there is "No Response Received". So that would indicate it
is a failure of Adelphia to send the information, and the modem defaults
to 01-01-1970 00:00 each time. |
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Karyn Guilmore
Guest
|
| Posted:
Sat Dec 25, 2004 4:02 am Post subject:
Re: Motorola SB5100 Question |
|
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Art Jackson wrote:
| Quote: | I have been looking at my SB5100 Configuration and Status settings.
Everything seems to be working fine, but when I looked at the Log
section, all the dates are 01-01-1970, and there is a not at the bottom
that reads "Log has reached it's maximum size, older data was lost". I
didn't find anywhere to clear the log. Also in the status page, it tells
me that "Establish Time of Day" is Done. I suppose that is set by my
cable provider, (Adelphia). Are they responsible for the incorrect
date/time on my Log. The times of the log entries are not in sequential
order, so that leads me to believe that there may be entries from
several days included. Most of the entries are near to 00:xx hours,
which may be occuring at power up and shortly thereafter. That makes me
wonder if Adelphia it setting the date/time to 01-01-1970/00:00 each
time I power up and connect. I always power down everything at night,
then power up each morning. Neither down/up time is anywhere near 00:00.
Could anyone shed any light on this? Thanks.
|
The modem depends on an NTP server provided by the ISP. It defaults to
01-01-1970 when it's unable to fetch the current time and date.
When this happens, the SB5100 will make an entry in the log: "ToD
request sent- No Response received".
Several years ago when I subscribed to OOL, I was wondering the same
exact thing. I wrote a simple SNTP v1 & v2 client to poll the IP which
my ISP provides for the modem to get it's Time of Day ( % docsdiag -vv |
grep -i "time server" ) and found that the NTP daemon was simply turned
off (at the ISP).
Recently, I noticed that my modem fetched the time. I posted a note
thanking the Engineers and received a private reply that indeed the CMTS
I'm on had just had it's NTP (ToD) server turned on.
Take a look at my messages on the issue:
http://www.dslreports.com/forum/remark,12031392~mode=flat
-------
I suggest you try to find out the Adelphia assigned NTP server with a
utility like DocsDiag (if SNMP is enabled and the read string wasn't
changed; I don't know about whether this is true or not of Adelphia).
If not ask a tech or make a post in the Adelphia forum on
BroadBandReports [ http://www.dslreports.com/forum/adelphia ]
Then download/write any utility which queries SNTP servers and run it
against your particular server.
BTW 1970-01-01 00:00:00 is the modem default. While it's powered up it
increments it's volitile internal clock. Every time it's rebooted, it
must query the assigned NTP server.
HTH Shed some light.
David
PS Example of my old logs (my ISP had disabled the NTP server and my
logs filled up with hundreds of events like this):
1970-01-08 02:50:16 4-Error D004.3 ToD request sent- No Response received
1970-01-01 00:00:11 3-Critical D003.0 DHCP WARNING - Non-critical
field invalid in response.
1970-01-01 00:00:14 4-Error D004.3 ToD request sent- No Response received
1970-01-01 00:00:13 3-Critical D003.0 DHCP WARNING - Non-critical
field invalid in response.
Example of current logs (with proper time after the ISP enabled the NTP
daemon):
2004-12-15 18:14:19 5-Warning D103.0 DHCP RENEW WARNING - Field
invalid in response
2004-12-01 01:39:34 5-Warning D103.0 DHCP RENEW WARNING - Field
invalid in response
2004-11-30 18:14:19 5-Warning D103.0 DHCP RENEW WARNING - Field
invalid in response |
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Art Jackson
Guest
|
| Posted:
Sat Dec 25, 2004 8:17 pm Post subject:
Re: Motorola SB5100 Question |
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|
Karyn Guilmore wrote:
| Quote: | Art Jackson wrote:
I have been looking at my SB5100 Configuration and Status settings.
Everything seems to be working fine, but when I looked at the Log
section, all the dates are 01-01-1970, and there is a not at the
bottom that reads "Log has reached it's maximum size, older data was
lost". I didn't find anywhere to clear the log. Also in the status
page, it tells me that "Establish Time of Day" is Done. I suppose that
is set by my cable provider, (Adelphia). Are they responsible for the
incorrect date/time on my Log. The times of the log entries are not in
sequential order, so that leads me to believe that there may be
entries from several days included. Most of the entries are near to
00:xx hours, which may be occuring at power up and shortly thereafter.
That makes me wonder if Adelphia it setting the date/time to
01-01-1970/00:00 each time I power up and connect. I always power down
everything at night, then power up each morning. Neither down/up time
is anywhere near 00:00.
Could anyone shed any light on this? Thanks.
The modem depends on an NTP server provided by the ISP. It defaults to
01-01-1970 when it's unable to fetch the current time and date.
When this happens, the SB5100 will make an entry in the log: "ToD
request sent- No Response received".
Several years ago when I subscribed to OOL, I was wondering the same
exact thing. I wrote a simple SNTP v1 & v2 client to poll the IP which
my ISP provides for the modem to get it's Time of Day ( % docsdiag -vv |
grep -i "time server" ) and found that the NTP daemon was simply turned
off (at the ISP).
Recently, I noticed that my modem fetched the time. I posted a note
thanking the Engineers and received a private reply that indeed the CMTS
I'm on had just had it's NTP (ToD) server turned on.
Take a look at my messages on the issue:
http://www.dslreports.com/forum/remark,12031392~mode=flat
-------
I suggest you try to find out the Adelphia assigned NTP server with a
utility like DocsDiag (if SNMP is enabled and the read string wasn't
changed; I don't know about whether this is true or not of Adelphia).
If not ask a tech or make a post in the Adelphia forum on
BroadBandReports [ http://www.dslreports.com/forum/adelphia ]
Then download/write any utility which queries SNTP servers and run it
against your particular server.
BTW 1970-01-01 00:00:00 is the modem default. While it's powered up it
increments it's volitile internal clock. Every time it's rebooted, it
must query the assigned NTP server.
HTH Shed some light.
David
PS Example of my old logs (my ISP had disabled the NTP server and my
logs filled up with hundreds of events like this):
1970-01-08 02:50:16 4-Error D004.3 ToD request sent- No
Response received
1970-01-01 00:00:11 3-Critical D003.0 DHCP WARNING -
Non-critical field invalid in response.
1970-01-01 00:00:14 4-Error D004.3 ToD request sent- No
Response received
1970-01-01 00:00:13 3-Critical D003.0 DHCP WARNING -
Non-critical field invalid in response.
Example of current logs (with proper time after the ISP enabled the NTP
daemon):
2004-12-15 18:14:19 5-Warning D103.0 DHCP RENEW WARNING -
Field invalid in response
2004-12-01 01:39:34 5-Warning D103.0 DHCP RENEW WARNING -
Field invalid in response
2004-11-30 18:14:19 5-Warning D103.0 DHCP RENEW WARNING -
Field invalid in response
|
Thanks Karyn. That is exactly the conclusion that I came to after a
closer look at the log. I'll pursue this issue with Adelphia in the near
future, and also take a look at the forum you mentioned at dslreports.
Merry Christmas and Happy New Year. |
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