Caller ID from CS1000 Not Thrown to Contact Center 6
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Caller ID from CS1000 Not Thrown to Contact Center 6

 
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gabkhorh



Joined: 16 Dec 2008
Posts: 5
Posted: Tue Dec 16, 2008 10:30 am    Post subject: Caller ID from CS1000 Not Thrown to Contact Center 6 Reply with quote
Hi,

facing a problem with caller id.
Currently the caller ID for calls that are made through analog CO trunks from CS1000 are not being thrown out to CC6. I have realised it when i'm checking on the AML traces. Instead it shows the specific trunk access code and member. There is no such issue for ISDN30. Is it due to configuration? Does anyone have any idea?

Thanks.
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