| Author |
Message |
David Ellis
Guest
|
 Posted:
Wed Dec 14, 2005 12:48 am Post subject:
Zone Alarm Pro 6.1 excessive memory usage? |
|
|
XP SP2 Task Manager Processes shows vsmon.exe grows from
about 22MB when first started to over one gigabyte of memory
usage during a couple of hours even when no network
connection is enabled. Page file grows accordingly. No such
problem with free ZA 5.5.
Computer has two gigs of RAM. Windows firewall is disabled.
eTrust r7 and Ad-Aware SE scans with latest signatures show
no problem.
I'd appreciate hearing from someone who can suggest a line
of investigation. A solution would be even better. :=)
--David |
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|
 |
Volker Birk
Guest
|
| Posted:
Wed Dec 14, 2005 1:39 am Post subject:
Re: Zone Alarm Pro 6.1 excessive memory usage? |
|
|
David Ellis <antispam@nowhere.org> wrote:
| Quote: | XP SP2 Task Manager Processes shows vsmon.exe grows from
about 22MB when first started to over one gigabyte of memory
usage during a couple of hours even when no network
connection is enabled. Page file grows accordingly. No such
problem with free ZA 5.5.
Computer has two gigs of RAM. Windows firewall is disabled.
eTrust r7 and Ad-Aware SE scans with latest signatures show
no problem.
I'd appreciate hearing from someone who can suggest a line
of investigation. A solution would be even better. :=)
|
Solution: remove Zone Alarm and enable the Windows-Firewall.
Yours,
VB.
--
"Ich bin ein freier Mensch und werde jetzt von meinen Freiheitsrechten
Gebrauch machen - und zwar ausgiebig - natürlich nur in dem Rahmen, den
Otto Schily mir noch zur Verfügung stellt."
Wolfgang Clement am 10.10.05 als Noch-Superminister |
|
| Back to top |
|
|
David Ellis
Guest
|
| Posted:
Wed Dec 14, 2005 2:04 am Post subject:
Re: Zone Alarm Pro 6.1 excessive memory usage? |
|
|
Volker Birk wrote:
| Quote: | David Ellis <antispam@nowhere.org> wrote:
XP SP2 Task Manager Processes shows vsmon.exe grows from
about 22MB when first started to over one gigabyte of memory
usage during a couple of hours even when no network
connection is enabled. Page file grows accordingly. No such
problem with free ZA 5.5.
Computer has two gigs of RAM. Windows firewall is disabled.
eTrust r7 and Ad-Aware SE scans with latest signatures show
no problem.
I'd appreciate hearing from someone who can suggest a line
of investigation. A solution would be even better. :=)
Solution: remove Zone Alarm and enable the Windows-Firewall.
Yours,
VB.
|
Volker, without outbound control, a program can send the
computer's files and tables any time to any destination
without permission. Is there any software available that
adds ZA-style outbound control to WFW?
--D |
|
| Back to top |
|
|
Leythos
Guest
|
| Posted:
Wed Dec 14, 2005 2:10 am Post subject:
Re: Zone Alarm Pro 6.1 excessive memory usage? |
|
|
In article <TPCdnZqrtJHAtALenZ2dnUVZ_s6dnZ2d@sti.net>,
antispam@nowhere.org says...
| Quote: | Volker Birk wrote:
David Ellis <antispam@nowhere.org> wrote:
XP SP2 Task Manager Processes shows vsmon.exe grows from
about 22MB when first started to over one gigabyte of memory
usage during a couple of hours even when no network
connection is enabled. Page file grows accordingly. No such
problem with free ZA 5.5.
Computer has two gigs of RAM. Windows firewall is disabled.
eTrust r7 and Ad-Aware SE scans with latest signatures show
no problem.
I'd appreciate hearing from someone who can suggest a line
of investigation. A solution would be even better. :=)
Solution: remove Zone Alarm and enable the Windows-Firewall.
Yours,
VB.
Volker, without outbound control, a program can send the
computer's files and tables any time to any destination
without permission. Is there any software available that
adds ZA-style outbound control to WFW?
|
No, keep using ZoneAlarm, it's better than WFW.
--
spam999free@rrohio.com
remove 999 in order to email me |
|
| Back to top |
|
|
David Ellis
Guest
|
| Posted:
Wed Dec 14, 2005 2:36 am Post subject:
Re: Zone Alarm Pro 6.1 excessive memory usage? |
|
|
Leythos wrote:
| Quote: | In article <TPCdnZqrtJHAtALenZ2dnUVZ_s6dnZ2d@sti.net>,
antispam@nowhere.org says...
Volker Birk wrote:
David Ellis <antispam@nowhere.org> wrote:
XP SP2 Task Manager Processes shows vsmon.exe grows from
about 22MB when first started to over one gigabyte of memory
usage during a couple of hours even when no network
connection is enabled. Page file grows accordingly. No such
problem with free ZA 5.5.
Computer has two gigs of RAM. Windows firewall is disabled.
eTrust r7 and Ad-Aware SE scans with latest signatures show
no problem.
I'd appreciate hearing from someone who can suggest a line
of investigation. A solution would be even better. :=)
Solution: remove Zone Alarm and enable the Windows-Firewall.
Yours,
VB.
Volker, without outbound control, a program can send the
computer's files and tables any time to any destination
without permission. Is there any software available that
adds ZA-style outbound control to WFW?
No, keep using ZoneAlarm, it's better than WFW.
I was hoping for a line of investigation into a technical |
problem, not an argument about which FW is best. Can anyone
offer such help? This is my first time on the forum.
--David |
|
| Back to top |
|
|
Leythos
Guest
|
| Posted:
Wed Dec 14, 2005 2:46 am Post subject:
Re: Zone Alarm Pro 6.1 excessive memory usage? |
|
|
In article <3eCdnQkzfp96rQLeRVn-rg@sti.net>, antispam@nowhere.org
says...
| Quote: | Volker, without outbound control, a program can send the
computer's files and tables any time to any destination
without permission. Is there any software available that
adds ZA-style outbound control to WFW?
No, keep using ZoneAlarm, it's better than WFW.
I was hoping for a line of investigation into a technical
problem, not an argument about which FW is best. Can anyone
offer such help? This is my first time on the forum.
|
But the simple fact is that VB and his ilk don't want you using anything
better than WFW, not sure why, but they don't.
If you want to use something, just about anything on the market is going
to be better thant the WFW.
As for memory use, if you are running the latest updates for ZA, have a
clean system, have a NAT device in front of your computer so that ZA
doesn't have to deal with the normal background chatter of the Internet,
then you should not have any issues with Memory Use by ZA.
What is your setup?
What OS, service pack installed? Memory before doing anything other than
booting Windows, amount of memory that ZA consumes, when does it start
consuming excessive memory?
What version of ZA, what updates have you installed?
What version of AV software are you running?
--
spam999free@rrohio.com
remove 999 in order to email me |
|
| Back to top |
|
|
Volker Birk
Guest
|
| Posted:
Wed Dec 14, 2005 3:25 am Post subject:
Re: Zone Alarm Pro 6.1 excessive memory usage? |
|
|
David Ellis <antispam@nowhere.org> wrote:
| Quote: | Volker, without outbound control, a program can send the
computer's files and tables any time to any destination
without permission. Is there any software available that
adds ZA-style outbound control to WFW?
|
Zone Alarm cannot prevent this, too. Please read my postings here.
Yours,
VB.
--
"Ich bin ein freier Mensch und werde jetzt von meinen Freiheitsrechten
Gebrauch machen - und zwar ausgiebig - natürlich nur in dem Rahmen, den
Otto Schily mir noch zur Verfügung stellt."
Wolfgang Clement am 10.10.05 als Noch-Superminister |
|
| Back to top |
|
|
David Ellis
Guest
|
| Posted:
Wed Dec 14, 2005 5:20 am Post subject:
Re: Zone Alarm Pro 6.1 excessive memory usage? |
|
|
Leythos wrote:
| Quote: | In article <3eCdnQkzfp96rQLeRVn-rg@sti.net>, antispam@nowhere.org
says...
Volker, without outbound control, a program can send the
computer's files and tables any time to any destination
without permission. Is there any software available that
adds ZA-style outbound control to WFW?
No, keep using ZoneAlarm, it's better than WFW.
I was hoping for a line of investigation into a technical
problem, not an argument about which FW is best. Can anyone
offer such help? This is my first time on the forum.
But the simple fact is that VB and his ilk don't want you using anything
better than WFW, not sure why, but they don't.
If you want to use something, just about anything on the market is going
to be better thant the WFW.
As for memory use, if you are running the latest updates for ZA, have a
clean system, have a NAT device in front of your computer so that ZA
doesn't have to deal with the normal background chatter of the Internet,
then you should not have any issues with Memory Use by ZA.
What is your setup?
What OS, service pack installed? Memory before doing anything other than
booting Windows, amount of memory that ZA consumes, when does it start
consuming excessive memory?
What version of ZA, what updates have you installed?
What version of AV software are you running?
XPpro SP2 at home connected to a satellite server by |
wireless network hotspot 50 feet away. There is no
additional network interface.
AV is eTrust r7. Zone Alarm Pro 6.1.737.000, their latest.
The Dell 8400 has 2GB RAM, dual processor.
The memory problem occurs regardless of whether the wireless
adapter is enabled or disabled. ZAP uses about 22MB of
memory at first, then over a period of an hour or two
vsmon.exe grows to over one gigabyte (page file grows) and
keeps growing. I restart it periodically to get the memory back.
I've just had e-mail from Zone Labs tech support and, if I
understand what they're asking for, they want me to follow
an elaborate uninstall procedure (2pp. of 8-point type) to
make sure, name by name, every file associated with the
product is removed, then install the same version again. I'm
waiting for clarification before doing so.
In the meantime, I'd prefer to diagnose the cause if
possible. I wonder, for example, if the dual processor is a
problem for ZAP. I haven't thought to mention it to Zone
Labs. And I have not sought a way to temporarily disable the
second processor.
Thanks for your response. --D |
|
| Back to top |
|
|
Leythos
Guest
|
| Posted:
Wed Dec 14, 2005 6:23 am Post subject:
Re: Zone Alarm Pro 6.1 excessive memory usage? |
|
|
In article <oNidnQMqpo7PygLeRVn-qQ@sti.net>, antispam@nowhere.org
says...
| Quote: | Leythos wrote:
In article <3eCdnQkzfp96rQLeRVn-rg@sti.net>, antispam@nowhere.org
says...
Volker, without outbound control, a program can send the
computer's files and tables any time to any destination
without permission. Is there any software available that
adds ZA-style outbound control to WFW?
No, keep using ZoneAlarm, it's better than WFW.
I was hoping for a line of investigation into a technical
problem, not an argument about which FW is best. Can anyone
offer such help? This is my first time on the forum.
But the simple fact is that VB and his ilk don't want you using anything
better than WFW, not sure why, but they don't.
If you want to use something, just about anything on the market is going
to be better thant the WFW.
As for memory use, if you are running the latest updates for ZA, have a
clean system, have a NAT device in front of your computer so that ZA
doesn't have to deal with the normal background chatter of the Internet,
then you should not have any issues with Memory Use by ZA.
What is your setup?
What OS, service pack installed? Memory before doing anything other than
booting Windows, amount of memory that ZA consumes, when does it start
consuming excessive memory?
What version of ZA, what updates have you installed?
What version of AV software are you running?
XPpro SP2 at home connected to a satellite server by
wireless network hotspot 50 feet away. There is no
additional network interface.
AV is eTrust r7. Zone Alarm Pro 6.1.737.000, their latest.
The Dell 8400 has 2GB RAM, dual processor.
|
I don't see a Dual CPU option for the 8400, do you mean Hyper-Threaded
as what you are calling Dual Processor?
| Quote: | The memory problem occurs regardless of whether the wireless
adapter is enabled or disabled. ZAP uses about 22MB of
memory at first, then over a period of an hour or two
vsmon.exe grows to over one gigabyte (page file grows) and
keeps growing. I restart it periodically to get the memory back.
I've just had e-mail from Zone Labs tech support and, if I
understand what they're asking for, they want me to follow
an elaborate uninstall procedure (2pp. of 8-point type) to
make sure, name by name, every file associated with the
product is removed, then install the same version again. I'm
waiting for clarification before doing so.
|
It sounds reasonable - uninstall, ensure that it's the last thing you
install, so that nothing new walks over it's files.....
| Quote: | In the meantime, I'd prefer to diagnose the cause if
possible. I wonder, for example, if the dual processor is a
problem for ZAP. I haven't thought to mention it to Zone
Labs. And I have not sought a way to temporarily disable the
second processor.
|
Again, you won't be able to diagnose it without their code/technical
documents, you can guess about it, but you would do better to uninstall
and reinstall it, then see if the problem comes back, if not, reinstall
SP2 and see how it works, follow by reinstalling apps until the problem
comes back.
| Quote: | Thanks for your response. --D
|
I don't think the Dual CPU's have anything to do with your problem, I've
got a lot of Dual Systems, not all running ZAP, but have run on Duals in
the past, and not seen any issues.
Try what they suggested, then reinstall - if it stops then you know it
was something that walked overtop of the files used by ZAP, then, if you
really want to know which one it was, reinstall the apps one at a time
and test until you find the one that caused the problem - make sure to
post back your testing results.
--
spam999free@rrohio.com
remove 999 in order to email me |
|
| Back to top |
|
|
David Ellis
Guest
|
| Posted:
Wed Dec 14, 2005 8:05 am Post subject:
Re: Zone Alarm Pro 6.1 excessive memory usage? |
|
|
Leythos wrote:
| Quote: | In article <oNidnQMqpo7PygLeRVn-qQ@sti.net>, antispam@nowhere.org
says...
Leythos wrote:
In article <3eCdnQkzfp96rQLeRVn-rg@sti.net>, antispam@nowhere.org
says...
Volker, without outbound control, a program can send the
computer's files and tables any time to any destination
without permission. Is there any software available that
adds ZA-style outbound control to WFW?
No, keep using ZoneAlarm, it's better than WFW.
I was hoping for a line of investigation into a technical
problem, not an argument about which FW is best. Can anyone
offer such help? This is my first time on the forum.
But the simple fact is that VB and his ilk don't want you using anything
better than WFW, not sure why, but they don't.
If you want to use something, just about anything on the market is going
to be better thant the WFW.
As for memory use, if you are running the latest updates for ZA, have a
clean system, have a NAT device in front of your computer so that ZA
doesn't have to deal with the normal background chatter of the Internet,
then you should not have any issues with Memory Use by ZA.
What is your setup?
What OS, service pack installed? Memory before doing anything other than
booting Windows, amount of memory that ZA consumes, when does it start
consuming excessive memory?
What version of ZA, what updates have you installed?
What version of AV software are you running?
XPpro SP2 at home connected to a satellite server by
wireless network hotspot 50 feet away. There is no
additional network interface.
AV is eTrust r7. Zone Alarm Pro 6.1.737.000, their latest.
The Dell 8400 has 2GB RAM, dual processor.
I don't see a Dual CPU option for the 8400, do you mean Hyper-Threaded
as what you are calling Dual Processor?
System Properties Device Manager Processors lists two |
Intel(R) Pentium(R) 4 CPU 3.40GHz
I discovered this by accident when Windows Task Manager
Performance had two panes for CPU Usage History and the
graphs rarely matched. I had not ordered, nor paid for, dual
processors.
| Quote: |
The memory problem occurs regardless of whether the wireless
adapter is enabled or disabled. ZAP uses about 22MB of
memory at first, then over a period of an hour or two
vsmon.exe grows to over one gigabyte (page file grows) and
keeps growing. I restart it periodically to get the memory back.
I've just had e-mail from Zone Labs tech support and, if I
understand what they're asking for, they want me to follow
an elaborate uninstall procedure (2pp. of 8-point type) to
make sure, name by name, every file associated with the
product is removed, then install the same version again. I'm
waiting for clarification before doing so.
It sounds reasonable - uninstall, ensure that it's the last thing you
install, so that nothing new walks over it's files.....
In the meantime, I'd prefer to diagnose the cause if
possible. I wonder, for example, if the dual processor is a
problem for ZAP. I haven't thought to mention it to Zone
Labs. And I have not sought a way to temporarily disable the
second processor.
Again, you won't be able to diagnose it without their code/technical
documents, you can guess about it, but you would do better to uninstall
and reinstall it, then see if the problem comes back, if not, reinstall
SP2 and see how it works, follow by reinstalling apps until the problem
comes back.
|
No app was installed after ZA Pro.
| Quote: |
Thanks for your response. --D
I don't think the Dual CPU's have anything to do with your problem, I've
got a lot of Dual Systems, not all running ZAP, but have run on Duals in
the past, and not seen any issues.
Try what they suggested, then reinstall - if it stops then you know it
was something that walked overtop of the files used by ZAP, then, if you
really want to know which one it was, reinstall the apps one at a time
and test until you find the one that caused the problem - make sure to
post back your testing results.
The recommended removal procedure and reinstall have been |
done. No change in symptoms. Tech support has been asked
what's next. I'll keep you posted.
--D |
|
| Back to top |
|
|
Duane Arnold
Guest
|
| Posted:
Wed Dec 14, 2005 9:23 am Post subject:
Re: Zone Alarm Pro 6.1 excessive memory usage? |
|
|
Volker Birk wrote:
| Quote: | David Ellis <antispam@nowhere.org> wrote:
System Properties Device Manager Processors lists two
Intel(R) Pentium(R) 4 CPU 3.40GHz
I discovered this by accident when Windows Task Manager
Performance had two panes for CPU Usage History and the
graphs rarely matched. I had not ordered, nor paid for, dual
processors.
I don't think, that you have two - looks like one processor with
Hyperthreading.
|
On top of that, the program has to be programmed to use the dual
processors technology.
I doubt that ZA is using the technology.
Duane :) |
|
| Back to top |
|
|
Volker Birk
Guest
|
| Posted:
Wed Dec 14, 2005 9:23 am Post subject:
Re: Zone Alarm Pro 6.1 excessive memory usage? |
|
|
David Ellis <antispam@nowhere.org> wrote:
| Quote: | System Properties Device Manager Processors lists two
Intel(R) Pentium(R) 4 CPU 3.40GHz
I discovered this by accident when Windows Task Manager
Performance had two panes for CPU Usage History and the
graphs rarely matched. I had not ordered, nor paid for, dual
processors.
|
I don't think, that you have two - looks like one processor with
Hyperthreading.
Yours,
VB.
--
"Ich bin ein freier Mensch und werde jetzt von meinen Freiheitsrechten
Gebrauch machen - und zwar ausgiebig - natürlich nur in dem Rahmen, den
Otto Schily mir noch zur Verfügung stellt."
Wolfgang Clement am 10.10.05 als Noch-Superminister |
|
| Back to top |
|
|
Duane Arnold
Guest
|
| Posted:
Wed Dec 14, 2005 9:23 am Post subject:
Re: Zone Alarm Pro 6.1 excessive memory usage? |
|
|
David Ellis wrote:
| Quote: | Leythos wrote:
In article <oNidnQMqpo7PygLeRVn-qQ@sti.net>, antispam@nowhere.org says...
Leythos wrote:
In article <3eCdnQkzfp96rQLeRVn-rg@sti.net>, antispam@nowhere.org
says...
Volker, without outbound control, a program can send the
computer's files and tables any time to any destination without
permission. Is there any software available that adds ZA-style
outbound control to WFW?
No, keep using ZoneAlarm, it's better than WFW.
I was hoping for a line of investigation into a technical problem,
not an argument about which FW is best. Can anyone offer such help?
This is my first time on the forum.
But the simple fact is that VB and his ilk don't want you using
anything better than WFW, not sure why, but they don't.
If you want to use something, just about anything on the market is
going to be better thant the WFW.
As for memory use, if you are running the latest updates for ZA,
have a clean system, have a NAT device in front of your computer so
that ZA doesn't have to deal with the normal background chatter of
the Internet, then you should not have any issues with Memory Use by
ZA.
What is your setup?
What OS, service pack installed? Memory before doing anything other
than booting Windows, amount of memory that ZA consumes, when does
it start consuming excessive memory?
What version of ZA, what updates have you installed?
What version of AV software are you running?
XPpro SP2 at home connected to a satellite server by wireless network
hotspot 50 feet away. There is no additional network interface.
AV is eTrust r7. Zone Alarm Pro 6.1.737.000, their latest. The Dell
8400 has 2GB RAM, dual processor.
I don't see a Dual CPU option for the 8400, do you mean Hyper-Threaded
as what you are calling Dual Processor?
System Properties Device Manager Processors lists two Intel(R)
Pentium(R) 4 CPU 3.40GHz
I discovered this by accident when Windows Task Manager Performance had
two panes for CPU Usage History and the graphs rarely matched. I had not
ordered, nor paid for, dual processors.
The memory problem occurs regardless of whether the wireless adapter
is enabled or disabled. ZAP uses about 22MB of memory at first, then
over a period of an hour or two vsmon.exe grows to over one gigabyte
(page file grows) and keeps growing. I restart it periodically to get
the memory back.
I've just had e-mail from Zone Labs tech support and, if I understand
what they're asking for, they want me to follow an elaborate
uninstall procedure (2pp. of 8-point type) to make sure, name by
name, every file associated with the product is removed, then install
the same version again. I'm waiting for clarification before doing so.
It sounds reasonable - uninstall, ensure that it's the last thing you
install, so that nothing new walks over it's files.....
In the meantime, I'd prefer to diagnose the cause if possible. I
wonder, for example, if the dual processor is a problem for ZAP. I
haven't thought to mention it to Zone Labs. And I have not sought a
way to temporarily disable the second processor.
Again, you won't be able to diagnose it without their code/technical
documents, you can guess about it, but you would do better to
uninstall and reinstall it, then see if the problem comes back, if
not, reinstall SP2 and see how it works, follow by reinstalling apps
until the problem comes back.
No app was installed after ZA Pro.
Thanks for your response. --D
I don't think the Dual CPU's have anything to do with your problem,
I've got a lot of Dual Systems, not all running ZAP, but have run on
Duals in the past, and not seen any issues.
Try what they suggested, then reinstall - if it stops then you know it
was something that walked overtop of the files used by ZAP, then, if
you really want to know which one it was, reinstall the apps one at a
time and test until you find the one that caused the problem - make
sure to post back your testing results.
The recommended removal procedure and reinstall have been done. No
change in symptoms. Tech support has been asked what's next. I'll keep
you posted.
--D
|
You can use Process Explorer to look at a running process and see what
is using the process.
http://www.pcworld.com/downloads/file_description/0,fid,23780,00.asp
You right-click a running process and go to Properties PE will tell you
everything about the process. You go to menu Show Lower Pane and Show
all Dll(s) and PE will show you everything that's running with it.
If you think that a personal FW with its worthless Application Control
is going to stop malware from going under, over, around and through the
PFW solution, then you have another thing coming.
You should look for yourself from time to time and don't depend upon a
PFW solution like it's some kind of stops all and ends all crutch.
Long
http://www.windowsecurity.com/articles/Hidden_Backdoors_Trojan_Horses_and_Rootkit_Tools_in_a_Windows_Environment.html
Short
http://tinyurl.com/create.php
You should try to implement some of it if possible.
http://labmice.techtarget.com/articles/winxpsecuritychecklist.htm
Duane :) |
|
| Back to top |
|
|
Ansgar -59cobalt- Wiecher
Guest
|
| Posted:
Wed Dec 14, 2005 5:22 pm Post subject:
Re: Zone Alarm Pro 6.1 excessive memory usage? |
|
|
David Ellis wrote:
| Quote: | Volker Birk wrote:
Solution: remove Zone Alarm and enable the Windows-Firewall.
Volker, without outbound control, a program can send the computer's
files and tables any time to any destination without permission.
|
It can do that anyway by tunneling the connection, even if you try to
control outbound connections. Run malware on your box and you're toast.
Period.
http://www.microsoft.com/technet/community/columns/secmgmt/sm0504.mspx
http://www.microsoft.com/technet/archive/community/columns/security/essays/10imlaws.mspx
cu
59cobalt
--
"Another option [for defragmentation] is to back up your important files,
erase the hard disk, then reinstall Mac OS X and your backed up files."
--http://docs.info.apple.com/article.html?artnum=25668 |
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|
|
Volker Birk
Guest
|
|
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|
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