Help with stupid Vonage, please
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Help with stupid Vonage, please

 
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Sleepy82
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Posted: Wed Dec 14, 2005 9:20 am    Post subject: Help with stupid Vonage, please Reply with quote

I'm going to post this here, and I hope and pray that somebody here
knows what is going on with this stupid thing.........

I have Vonage Broadband, it works sometimes ( like if I sneeze too
hard, the thing goes out-I really hate it). I have a Linksys Broadband
router for it ( RT31P2). Last night, it quit. Flat out quit-I thought
it was just one of those "moments" for it. Well today, I got on my
computer and tried to log on...but couldn't ( I have Time
Warner/roadrunner High speed)...I tried to re-new the IP and couldn't.
Nothing. Nada. So I unplugged the Linksys thing...and plugged the
internet cable directly into my modem....and VIOLA..it worked. TA DA !!
I was online...but that didn't solve my problem because my hubby's
deployed and calls everyday...I have NO phone. I did the power cycle
thing, and it didn't work. I called Vonage they gave me a series of
steps to take, all of which consisted of my Router being plugged into
the Modem to access some sort of web page...I tried to explain to them
that I cannot access the internet with this linksys thing plugged in.
The "phone" lights are constantly flashing. I really want to talk to
him tonight...I called Vonage, but they barely speak english and insist
that power cycling it will fix the problem, however, I have done this 10
times now, and...its not working. Can somebody please help me ??? :mad:


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Sleepy82
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rixride



Joined: 24 Jul 2006
Posts: 28

Posted: Sat Dec 09, 2006 5:06 am    Post subject: Reply with quote

upgrade your firmware, sounds like the firmware is bad.

Also the page is http://192.168.1.1 and you don't need to be on the internet to get to it.
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