Netwaiting/Caller ID Problem

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Netwaiting/Caller ID Problem

Postby Gary Kaucher » Mon Dec 12, 2005 1:03 am

Windows 98
Netwaiting 2.5.5B Version
Modem Blaster V.92 PCI (Model DI5633)
Call Waiting and Caller ID service provided by telephone comapany
V.90 Connection to ISP


When using Faxtalk Communicator for my voicemail I have no problem getting
Caller ID to work and properly identify the caller and phone number.

I am able to use Netwaiting and my V.90 ISP connection to detect incoming
calls while on the internet. I then disconnect and answer my phone. It's not
MOH, but it does the job. However, the Caller ID info that is displayed in
this scenario is from the previous phone call, and not the one that I am
answering. Is there a way to fix this?

Thanks,

Gary
Gary Kaucher
 

Re: Netwaiting/Caller ID Problem

Postby R.L. Horn » Tue Dec 13, 2005 12:04 am

Call Waiting and Caller ID service provided by telephone comapany

However, the Caller ID info that is displayed in this scenario is from the
previous phone call,

Are you sure you have call-waiting caller-id? SBC considers it to be a
separate service and I'd guess that other telcos do as well. Of course,
even if you don't, the modem shouldn't be giving you the previous callers
number.
R.L. Horn
 

Re: Netwaiting/Caller ID Problem

Postby R.L. Horn » Tue Dec 13, 2005 4:15 am

It depends on how your telco packages services.

Earlier I mentioned SBC: SBC Texas has a cute little trick where they bill
Caller ID and Call Waiting Caller ID separately, the punchline being that
when you get the default "three service" package you pay extra for Call
Waiting.

Of course, if other Caller ID devices work properly, that wouldn't be the
problem...
R.L. Horn
 

Re: Netwaiting/Caller ID Problem

Postby Gary Kaucher » Tue Dec 13, 2005 4:20 am

Is there a separate caller ID intended just for call waiting? Maybe that's
my problem.
Also, since my ISP access number is V.90, I can't technically "accept" the
calls; I have to disconnect from the internet to take the call.

Gary
Gary Kaucher
 


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