Cannot establish connection with ADSL provider
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Cannot establish connection with ADSL provider

 
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John Chajecki
Guest





Posted: Mon Dec 05, 2005 3:12 am    Post subject: Cannot establish connection with ADSL provider Reply with quote

Hi,

I've ytied everything I can think of, but I can't get the ADSL interface to establish a connection with my provider (PIPEX) on my Cisco 837 router. If I use DHCP, then I do not get an IP address assignement. The provider says that I should be using DHCP and confirm that an IP address has in fact be leased. The Cisco dosent seemm to see it though.

If I use Negotiated, then I do appear get an IP address, but no connectivity. When I run the interface test if fails on something called 'Exit interface'. The options in the suggested fix do not appear to match any options available on the router.

Here is my config:


Current configuration : 5811 bytes
!
version 12.3
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname LydiSoft-ADSL
!
boot-start-marker
boot-end-marker
!
memory-size iomem 5
no logging buffered
enable secret 5 $mysecret
enable password sh1l0h
!
no aaa new-model
!
resource policy
!
ip subnet-zero
no ip routing
!
!
no ip dhcp use vrf connected
!
!
ip dhcp update dns both
no ip cef
ip domain name mill-corner.ath.cx
ip name-server 62.241.162.200
ip name-server 62.241.163.200
no ip ips deny-action ips-interface
ip ddns update method sdm_ddns1
HTTP
add http://username:password@members.dyndns.org/nic/update?system=dyndns&hostname=<h>&myip=<a>
remove http://username:password@members.dyndns.org/nic/update?system=dyndns&hostname=<h>&myip=<a>
!
!
no ftp-server write-enable
!
crypto pki trustpoint TP-self-signed-2353383044
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2353383044
revocation-check none
rsakeypair TP-self-signed-2353383044
!
!
crypto pki certificate chain TP-self-signed-2353383044
certificate self-signed 01
......

quit
partition flash 2 10 2
!
username admin secret 5 $password
username jchajecki privilege 15 secret 5 $password
username chajj001 privilege 15 secret 5 $password
!
!
no crypto isakmp ccm
!
!
!
interface Ethernet0
description Internal LAN$ETH-LAN$
ip address 10.210.210.58 255.255.255.224
ip access-group 100 in
ip nat inside
ip virtual-reassembly
no ip route-cache
hold-queue 100 out
!
interface Ethernet2
no ip address
no ip route-cache
shutdown
hold-queue 100 out
!
interface ATM0
no ip address
no ip route-cache
no atm ilmi-keepalive
dsl operating-mode auto
!
interface ATM0.1 point-to-point
no ip route-cache
pvc 0/38
encapsulation aal5mux ppp dialer
dialer pool-member 1
!
!
interface FastEthernet1
duplex auto
speed auto
!
interface FastEthernet2
shutdown
duplex auto
speed auto
!
interface FastEthernet3
shutdown
duplex auto
speed auto
!
interface FastEthernet4
speed auto
full-duplex
!
interface Dialer0
ip address dhcp client-id Ethernet0
ip nat outside
ip virtual-reassembly
encapsulation ppp
dialer pool 1
dialer-group 1
ppp authentication chap pap callin
ppp chap hostname arbk23@xtreme2.pipex.net
ppp chap password 0 oongikoo
ppp pap sent-username arbk23@xtreme2.pipex.net password 0 oongikoo
!
ip classless
!
ip http server
ip http access-class 1
ip http secure-server
!
ip nat inside source list 2 interface Dialer0 overload
!
access-list 1 remark Auto generated by SDM Management Access feature
access-list 1 remark SDM_ACL Category=1
access-list 1 permit 10.210.210.64 0.0.0.31
access-list 1 permit 10.210.210.32 0.0.0.31
access-list 2 remark INSIDE_IF=Ethernet0
access-list 2 remark SDM_ACL Category=2
access-list 2 permit 10.210.210.32 0.0.0.31
access-list 100 remark Auto generated by SDM Management Access feature
access-list 100 remark SDM_ACL Category=1
access-list 100 permit tcp 10.210.210.64 0.0.0.31 host 10.210.210.58 eq 22
access-list 100 permit tcp 10.210.210.32 0.0.0.31 host 10.210.210.58 eq 22
access-list 100 permit tcp 10.210.210.64 0.0.0.31 host 10.210.210.58 eq 443
access-list 100 permit tcp 10.210.210.32 0.0.0.31 host 10.210.210.58 eq 443
access-list 100 permit tcp 10.210.210.64 0.0.0.31 host 10.210.210.58 eq cmd
access-list 100 permit tcp 10.210.210.32 0.0.0.31 host 10.210.210.58 eq cmd
access-list 100 deny tcp any host 10.210.210.58 eq telnet
access-list 100 deny tcp any host 10.210.210.58 eq 22
access-list 100 deny tcp any host 10.210.210.58 eq www
access-list 100 deny tcp any host 10.210.210.58 eq 443
access-list 100 deny tcp any host 10.210.210.58 eq cmd
access-list 100 deny udp any host 10.210.210.58 eq snmp
access-list 100 permit ip any any
access-list 101 remark Auto generated by SDM Management Access feature
access-list 101 remark SDM_ACL Category=1
access-list 101 permit ip 10.210.210.64 0.0.0.31 any
access-list 101 permit ip 10.210.210.32 0.0.0.31 any
dialer-list 1 protocol ip permit
!
!
control-plane
!
banner login ^CUnauthorised users strictly prohibited! If you are not authorised to log on then please disconnect now.^C
!
line con 0
no modem enable
line aux 0
line vty 0 4
access-class 101 in
password password
login
transport input ssh
!
scheduler max-task-time 5000
end

I am using the SDM (CRWS dosen't work), but I used CLI to bring the Fatsthernet interfaces up before connecting with SDM.
My supplier requires VC/MUX, ITU G.dmt and PPPoA. IP address delivered by DHCP. VPI/VCI 0,38. Have been playing with this for a few days now trying all sorts of settings but can't get anything to work. Any help or pointers would be greatlt appreciated.

Thanks in advance.
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callsaver



Joined: 20 May 2005
Posts: 36

Posted: Mon Dec 05, 2005 5:03 am    Post subject: Re: Cannot establish connection with ADSL provider Reply with quote

Hi,

Try adding on your Dialer interface -

ip address negotiated
encapsulation ppp
ppp ipcp dns request
ppp ipcp wins request

Cheers

Matt
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John Chajecki
Guest





Posted: Mon Dec 05, 2005 5:20 pm    Post subject: Re: Cannot establish connection with ADSL provider Reply with quote

Matt,

Thanks for your suggestion. I have applied this and now get the following:

Checking interface status... UP
Checking for DNS settings... Successful
Checking interface IP address... Successful
Checking exit interface... Failed

No configured DNS server(s) are routable through the selected interface.

Select 'Enter IP address or hostname' option or add a 'host specific/network specific/default' route through this interface and retest connection.

I can't find an 'Enter IP address or hostname' option anywhere and I'm not sure how to add a 'host specific/network specific/default' route through this interface. Adding a route of 0.0.0.0 0.0.0.0 to Dialer1 or ATM0.1 does not seem to solve the problem.
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John Chajecki
Guest





Posted: Mon Dec 05, 2005 5:20 pm    Post subject: Re: Cannot establish connection with ADSL provider Reply with quote

Matt,

Thanks for your suggestion. I have tried this and now get:

Checking interface status... UP
Checking for DNS settings... Successful
Checking interface IP address... Successful
Checking exit interface... Failed

No configured DNS server(s) are routable through the selected interface.

Select 'Enter IP address or hostname' option or add a 'host specific/network specific/default' route through this interface and retest connection.
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nazgulero
Guest





Posted: Mon Dec 05, 2005 5:20 pm    Post subject: Re: Cannot establish connection with ADSL provider Reply with quote

Hello John,

could you try and take out the statements:

ip name-server 62.241.162.200
ip name-server 62.241.163.200

These should be dynamically assigned by your provider, you will get
them together with the IP address...

Regards,

Naz
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Martin Kayes
Guest





Posted: Mon Dec 05, 2005 5:21 pm    Post subject: Re: Cannot establish connection with ADSL provider Reply with quote

Hi John,

You should try adding these lines to your config to reduce the MTU size,
Pipex's DSLAM is probably dropping your packets as with the PPP
encapsulation added they will be oversized.

interface Ethernet0
ip tcp adjust-mss 1452
!
interface Dialer0
ip mtu 1492
ip tcp adjust-mss 1452


Also, I am not sure why you have a subinterface on the ATM 0, the config
could be simplified to look like this:

interface ATM0
no ip address
no ip mroute-cache
no atm ilmi-keepalive
dsl operating-mode auto
pvc 0/38
encapsulation aal5mux ppp dialer
dialer pool-member 1


Let me know what you get.

Regards,

Martin
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Bob Goddard
Guest





Posted: Tue Dec 06, 2005 3:18 am    Post subject: Re: Cannot establish connection with ADSL provider Reply with quote

John Chajecki wrote:

Quote:
Hi,

I've ytied everything I can think of, but I can't get the ADSL
interface to establish a connection with my provider (PIPEX) on my
Cisco 837 router. If I use DHCP, then I do not get an IP address
assignement. The provider says that I should be using DHCP and confirm
that an IP address has in fact be leased. The Cisco dosent seemm to
see it though.

If I use Negotiated, then I do appear get an IP address, but no
connectivity. When I run the interface test if fails on something
called 'Exit interface'. The options in the suggested fix do not
appear to match any options available on the router.

Here is my config:
[...]
ip subnet-zero
no ip routing

You want
ip routing

[...]
Quote:
interface Ethernet2
no ip address
no ip route-cache
shutdown
hold-queue 100 out

How the heck did you get the above interface?

[...]
Quote:
interface FastEthernet4
speed auto
full-duplex

I guess both should be auto or fixed.

[...]
Quote:
interface Dialer0
ip address dhcp client-id Ethernet0

Change the above to:
ip address negotiated
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John Chajeck
Guest





Posted: Tue Dec 06, 2005 3:45 am    Post subject: Re: Cannot establish connection with ADSL provider Reply with quote

[...]
Quote:
interface Ethernet2
no ip address
no ip route-cache
shutdown
hold-queue 100 out

Bob Goddard wrote:
Quote:
How the heck did you get the above interface?

Bob,

I've no idea. It just appeared after a recent IOS update. I've no idea what it referrs to.

I will give your settings a try.


_
John Chajecki
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John Chajeck
Guest





Posted: Tue Dec 06, 2005 3:49 am    Post subject: Re: Cannot establish connection with ADSL provider Reply with quote

Martin,

Quote:
You should try adding these lines to your config to reduce the MTU size,
Pipex's DSLAM is probably dropping your packets as with the PPP
encapsulation added they will be oversized.

Never thought about MTU. Will give it a go.

Quote:
Also, I am not sure why you have a subinterface on the ATM 0...

If you're referring to ATM0.1 then I'm not sure either. Its just how SDM configured it. You can't actually change the ATM0 settings in SDM only ATM0.1, ATM0.2 etc...

Quote:
no ip mroute-cache
no atm ilmi-keepalive

What do these two settings actually do?

Thanks for your suggestions I will try them out.


_
John Chajecki
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John Chajecki
Guest





Posted: Wed Dec 07, 2005 4:34 pm    Post subject: Re: Cannot establish connection with ADSL provider Reply with quote

Thank you to all who responded. I now have internet access.

I believe the crucial points were:

ip address negotiated - thanks Matt

ip routing
ip route 0.0.0.0 0.0.0.0 Dialer0 - thanks to Cisco TAC

You would have thought that the SDM would have put that route in!
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lianco



Joined: 16 Feb 2006
Posts: 1

Posted: Thu Feb 16, 2006 3:51 am    Post subject: Re: Cannot establish connection with ADSL provider Reply with quote

John Chajecki wrote:
Matt,

Thanks for your suggestion. I have applied this and now get the following:

Checking interface status... UP
Checking for DNS settings... Successful
Checking interface IP address... Successful
Checking exit interface... Failed

No configured DNS server(s) are routable through the selected interface.

Select 'Enter IP address or hostname' option or add a 'host specific/network specific/default' route through this interface and retest connection.

I can't find an 'Enter IP address or hostname' option anywhere and I'm not sure how to add a 'host specific/network specific/default' route through this interface. Adding a route of 0.0.0.0 0.0.0.0 to Dialer1 or ATM0.1 does not seem to solve the problem.


Hi John,

I got the exactly same problem as you.... May I know what did you do and where did u set the IP route??

Thank you in advance... Very Happy
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