Weird Loss of Connectivity Issue -- Help?
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Weird Loss of Connectivity Issue -- Help?

 
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Kyle Stedman
Guest





Posted: Sat Dec 03, 2005 5:21 pm    Post subject: Weird Loss of Connectivity Issue -- Help? Reply with quote

Hi,

I'm on a cable connection, running through a Linksys Cable Gateway.

I cannot connect to the Internet via web browser, but can connect in every
other way (ping, Usenet, E-mail, etc....).

But here's the rub: I use a Cisco VPN client to connect to my office
servers. When the VPN client is installed on my machine (no vpn connection
initiated, just the client installed) I can usually browse normally. If I
lose my browsing ability, initiating a VPN connection restores it, and
keeps it restored for some time AFTER I drop the VPN connection.

If I uninstall the Cisco VPN client, I lose all browser connectivity (but
all other connectivity remains fine).

It's not a DNS problem, because I can't reach sites via straight IP.
Indeed, I can't even connect to my Linksys Gateway via browser.

Any ideas would be appreciated.

Thanks,
Kyle
Back to top
degrub
Guest





Posted: Sat Dec 03, 2005 5:21 pm    Post subject: Re: Weird Loss of Connectivity Issue -- Help? Reply with quote

"ndeed, I can't even connect to my Linksys Gateway via browser."


unplug the cable and start there. Hard reset the cable gateway.
reconfigure. THen work your way out.



Kyle Stedman wrote:

Quote:
Hi,

I'm on a cable connection, running through a Linksys Cable Gateway.

I cannot connect to the Internet via web browser, but can connect in every
other way (ping, Usenet, E-mail, etc....).

But here's the rub: I use a Cisco VPN client to connect to my office
servers. When the VPN client is installed on my machine (no vpn connection
initiated, just the client installed) I can usually browse normally. If I
lose my browsing ability, initiating a VPN connection restores it, and
keeps it restored for some time AFTER I drop the VPN connection.

If I uninstall the Cisco VPN client, I lose all browser connectivity (but
all other connectivity remains fine).

It's not a DNS problem, because I can't reach sites via straight IP.
Indeed, I can't even connect to my Linksys Gateway via browser.

Any ideas would be appreciated.

Thanks,
Kyle
Back to top
degrub
Guest





Posted: Sat Dec 03, 2005 5:21 pm    Post subject: Re: Weird Loss of Connectivity Issue -- Help? Reply with quote

what is ipconfig /all telling you ?


Kyle Stedman wrote:
Quote:
Hi,

I'm on a cable connection, running through a Linksys Cable Gateway.

I cannot connect to the Internet via web browser, but can connect in every
other way (ping, Usenet, E-mail, etc....).

But here's the rub: I use a Cisco VPN client to connect to my office
servers. When the VPN client is installed on my machine (no vpn connection
initiated, just the client installed) I can usually browse normally. If I
lose my browsing ability, initiating a VPN connection restores it, and
keeps it restored for some time AFTER I drop the VPN connection.

If I uninstall the Cisco VPN client, I lose all browser connectivity (but
all other connectivity remains fine).

It's not a DNS problem, because I can't reach sites via straight IP.
Indeed, I can't even connect to my Linksys Gateway via browser.

Any ideas would be appreciated.

Thanks,
Kyle
Back to top
Kyle Stedman
Guest





Posted: Sun Dec 04, 2005 2:03 am    Post subject: Re: Weird Loss of Connectivity Issue -- Help? Reply with quote

Hi Degrub,

If you don't mind, could you e-mail me at kyle_st@yahoo.com?

Don't want to post IPCONFIG info here.
Thanks,

Kyle

degrub <degrub@nospamflash.net> wrote in
news:Kkikf.2814$rq3.1328@newssvr19.news.prodigy.com:

Quote:
what is ipconfig /all telling you ?


Kyle Stedman wrote:
Hi,

I'm on a cable connection, running through a Linksys Cable Gateway.

I cannot connect to the Internet via web browser, but can connect in
every other way (ping, Usenet, E-mail, etc....).

But here's the rub: I use a Cisco VPN client to connect to my office
servers. When the VPN client is installed on my machine (no vpn
connection initiated, just the client installed) I can usually browse
normally. If I lose my browsing ability, initiating a VPN connection
restores it, and keeps it restored for some time AFTER I drop the VPN
connection.

If I uninstall the Cisco VPN client, I lose all browser connectivity
(but all other connectivity remains fine).

It's not a DNS problem, because I can't reach sites via straight IP.
Indeed, I can't even connect to my Linksys Gateway via browser.

Any ideas would be appreciated.

Thanks,
Kyle
Back to top
Bit Twister
Guest





Posted: Sun Dec 04, 2005 2:10 am    Post subject: Re: Weird Loss of Connectivity Issue -- Help? Reply with quote

On Sat, 03 Dec 2005 20:03:30 GMT, Kyle Stedman wrote:
Quote:
Hi Degrub,

If you don't mind, could you e-mail me at kyle_st@yahoo.com?

Don't want to post IPCONFIG info here.

Why, do you think your ip address 67.86.174.188 is a secret.

If worried about your lan, you should be using 192.168.x.x which will
not route accross the internet.
Back to top
Kyle Stedman
Guest





Posted: Sun Dec 04, 2005 2:18 am    Post subject: Re: Weird Loss of Connectivity Issue -- Help? Reply with quote

Bit Twister <BitTwister@mouse-potato.com> wrote in
news:slrndp3utb.t74.BitTwister@wb.home.invalid:

Quote:
On Sat, 03 Dec 2005 20:03:30 GMT, Kyle Stedman wrote:
Hi Degrub,

If you don't mind, could you e-mail me at kyle_st@yahoo.com?

Don't want to post IPCONFIG info here.

Why, do you think your ip address 67.86.174.188 is a secret.

If worried about your lan, you should be using 192.168.x.x which will
not route accross the internet.



Come on, give me a break! I'm new at this :)

Windows IP Configuration



Host Name . . . . . . . . . . . . : gateway-whatever

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Ethernet

Physical Address. . . . . . . . . : bleep, bleep, bleeped

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.10

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 167.206.3.231

167.206.3.165

167.206.3.234

Lease Obtained. . . . . . . . . . : Saturday, December 03, 2005
2:40:24 PM

Lease Expires . . . . . . . . . . : Saturday, December 03, 2005
3:40:24 PM
Back to top
degrub
Guest





Posted: Sun Dec 04, 2005 5:45 am    Post subject: Re: Weird Loss of Connectivity Issue -- Help? Reply with quote

i am assuming the VPN has a 1 hr time-out/refresh ? Otherwise looks
normal to me.

Didn't mean for you to post the ipconfig data. just to look at it and
make sure you were getting services from the expected places.

One other thing to look at - try removing and then installing a browser
- opera, netscape, etc. It looks like that is what has gotten confused
and is using the wrong net connection.



Kyle Stedman wrote:
Quote:
Bit Twister <BitTwister@mouse-potato.com> wrote in
news:slrndp3utb.t74.BitTwister@wb.home.invalid:


On Sat, 03 Dec 2005 20:03:30 GMT, Kyle Stedman wrote:

Hi Degrub,

If you don't mind, could you e-mail me at kyle_st@yahoo.com?

Don't want to post IPCONFIG info here.

Why, do you think your ip address 67.86.174.188 is a secret.

If worried about your lan, you should be using 192.168.x.x which will
not route accross the internet.




Come on, give me a break! I'm new at this :)

Windows IP Configuration



Host Name . . . . . . . . . . . . : gateway-whatever

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Ethernet

Physical Address. . . . . . . . . : bleep, bleep, bleeped

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.10

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 167.206.3.231

167.206.3.165

167.206.3.234

Lease Obtained. . . . . . . . . . : Saturday, December 03, 2005
2:40:24 PM

Lease Expires . . . . . . . . . . : Saturday, December 03, 2005
3:40:24 PM
Back to top
Somebody.
Guest





Posted: Sun Dec 04, 2005 7:20 am    Post subject: Re: Weird Loss of Connectivity Issue -- Help? Reply with quote

"Kyle Stedman" <kyle_st@yahoo.com> wrote in message
news:Xns97219BCFA1429kylest@69.28.186.158...
Quote:
Bit Twister <BitTwister@mouse-potato.com> wrote in
news:slrndp3utb.t74.BitTwister@wb.home.invalid:

On Sat, 03 Dec 2005 20:03:30 GMT, Kyle Stedman wrote:
Hi Degrub,

If you don't mind, could you e-mail me at kyle_st@yahoo.com?

Don't want to post IPCONFIG info here.

Why, do you think your ip address 67.86.174.188 is a secret.

If worried about your lan, you should be using 192.168.x.x which will
not route accross the internet.



Come on, give me a break! I'm new at this :)

Windows IP Configuration



Host Name . . . . . . . . . . . . : gateway-whatever

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Ethernet

Physical Address. . . . . . . . . : bleep, bleep, bleeped

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.10

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 167.206.3.231

167.206.3.165

167.206.3.234

Lease Obtained. . . . . . . . . . : Saturday, December 03, 2005
2:40:24 PM

Lease Expires . . . . . . . . . . : Saturday, December 03, 2005
3:40:24 PM


Just to be sure it's not a DNS issue try browsing somebody by IP, for
example yahoo at http://68.142.226.38/. (ping yahoo.com first and browse
the resultant IP if you don't want to click my hyperlink.)

I'm betting it's not though, since you can't browse to your linksys which
you undoubtably hit via IP not FQDN.

So, assuming it's not just a baffed up linksys as another poster suggested
(hint, try your pc on somebody else's network first) than your TCP/IP stack
is probably corrupt. You need to uninstall and reinstall it, which isn't
especially easy but isn't exceedingly hard. A corrupt winsock will blow up
32 bit apps but simple stuff like ftp, ping and telnet will still work.

Your best bet as a somewhat novice might be a utility for it like
http://www.snapfiles.com/get/winsockxpfix.html. Otherwise it involves
browsing your registry, deleting the winsock and winsock 32 keys from
hkeylocalmachine/software, unchecking TCP/IP from one of your adaptors,
saving and rebooting. Then manually add TCP/IP back in, but don't pick it
from the list, say "have disk" and browse to c:\windows\inf for it. This
will cause it to reload the files and hopefully fix the problem.

Your VPN working might be because it uses a different TCP/IP stack that's
customized to deal with split tunneling issues rather than the stock one
that's used for normal connections.

-Russ.
Back to top
Kyle Stedman
Guest





Posted: Sun Dec 04, 2005 9:22 am    Post subject: Re: Weird Loss of Connectivity Issue -- Help? Reply with quote

"Somebody." <somebody.@spamout.russdoucet.com> wrote in
news:4wrkf.4485$43.339@nnrp.ca.mci.com!nnrp1.uunet.ca:

Quote:

"Kyle Stedman" <kyle_st@yahoo.com> wrote in message
news:Xns97219BCFA1429kylest@69.28.186.158...
Bit Twister <BitTwister@mouse-potato.com> wrote in
news:slrndp3utb.t74.BitTwister@wb.home.invalid:

On Sat, 03 Dec 2005 20:03:30 GMT, Kyle Stedman wrote:
Hi Degrub,

If you don't mind, could you e-mail me at kyle_st@yahoo.com?

Don't want to post IPCONFIG info here.

Why, do you think your ip address 67.86.174.188 is a secret.

If worried about your lan, you should be using 192.168.x.x which
will not route accross the internet.



Come on, give me a break! I'm new at this :)

Windows IP Configuration



Host Name . . . . . . . . . . . . : gateway-whatever

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Ethernet

Physical Address. . . . . . . . . : bleep, bleep, bleeped

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.10

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 167.206.3.231

167.206.3.165

167.206.3.234

Lease Obtained. . . . . . . . . . : Saturday, December 03,
2005
2:40:24 PM

Lease Expires . . . . . . . . . . : Saturday, December 03,
2005
3:40:24 PM


Just to be sure it's not a DNS issue try browsing somebody by IP, for
example yahoo at http://68.142.226.38/. (ping yahoo.com first and
browse the resultant IP if you don't want to click my hyperlink.)

I'm betting it's not though, since you can't browse to your linksys
which you undoubtably hit via IP not FQDN.

So, assuming it's not just a baffed up linksys as another poster
suggested (hint, try your pc on somebody else's network first) than
your TCP/IP stack is probably corrupt. You need to uninstall and
reinstall it, which isn't especially easy but isn't exceedingly hard.
A corrupt winsock will blow up 32 bit apps but simple stuff like ftp,
ping and telnet will still work.

Your best bet as a somewhat novice might be a utility for it like
http://www.snapfiles.com/get/winsockxpfix.html. Otherwise it involves
browsing your registry, deleting the winsock and winsock 32 keys from
hkeylocalmachine/software, unchecking TCP/IP from one of your
adaptors, saving and rebooting. Then manually add TCP/IP back in, but
don't pick it from the list, say "have disk" and browse to
c:\windows\inf for it. This will cause it to reload the files and
hopefully fix the problem.

Your VPN working might be because it uses a different TCP/IP stack
that's customized to deal with split tunneling issues rather than the
stock one that's used for normal connections.

-Russ.



Thanks!


I tried it all, and now, some 4 hours later, I've reintalled my OS and
all is working fine.

I think it was some corruption in the TCP/IP stack, where my browsers
couldn't switch between the default connection and vpn connection. Lose
the VPN connection...lose the ability to just browse.

Thanks again,
Kyle
Back to top
Kyle Stedman
Guest





Posted: Sun Dec 04, 2005 9:22 am    Post subject: Re: Weird Loss of Connectivity Issue -- Help? Reply with quote

Thanks!

I tried it all, and now, some 4 hours later, I've reintalled my OS and
all is working fine.

I think it was some corruption in the TCP/IP stack, where my browsers
couldn't switch between the default connection and vpn connection. Lose
the VPN connection...lose the ability to just browse.

Thanks again,
Kyle


degrub <degrub@nospamflash.net> wrote in news:K6qkf.2743$4o7.2501
@newssvr24.news.prodigy.net:

Quote:
i am assuming the VPN has a 1 hr time-out/refresh ? Otherwise looks
normal to me.

Didn't mean for you to post the ipconfig data. just to look at it and
make sure you were getting services from the expected places.

One other thing to look at - try removing and then installing a
browser
- opera, netscape, etc. It looks like that is what has gotten confused
and is using the wrong net connection.



Kyle Stedman wrote:
Bit Twister <BitTwister@mouse-potato.com> wrote in
news:slrndp3utb.t74.BitTwister@wb.home.invalid:


On Sat, 03 Dec 2005 20:03:30 GMT, Kyle Stedman wrote:

Hi Degrub,

If you don't mind, could you e-mail me at kyle_st@yahoo.com?

Don't want to post IPCONFIG info here.

Why, do you think your ip address 67.86.174.188 is a secret.

If worried about your lan, you should be using 192.168.x.x which will
not route accross the internet.




Come on, give me a break! I'm new at this :)

Windows IP Configuration



Host Name . . . . . . . . . . . . : gateway-whatever

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom NetXtreme
Gigabit
Ethernet

Physical Address. . . . . . . . . : bleep, bleep, bleeped

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.10

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 167.206.3.231

167.206.3.165

167.206.3.234

Lease Obtained. . . . . . . . . . : Saturday, December 03,
2005
2:40:24 PM

Lease Expires . . . . . . . . . . : Saturday, December 03,
2005
3:40:24 PM
Back to top
Somebody.
Guest





Posted: Sun Dec 04, 2005 5:21 pm    Post subject: Re: Weird Loss of Connectivity Issue -- Help? Reply with quote

"Kyle Stedman" <kyle_st@yahoo.com> wrote in message
news:Xns9721EABB2142Ckylest@69.28.186.158...
Quote:
"Somebody." <somebody.@spamout.russdoucet.com> wrote in
news:4wrkf.4485$43.339@nnrp.ca.mci.com!nnrp1.uunet.ca:


"Kyle Stedman" <kyle_st@yahoo.com> wrote in message
news:Xns97219BCFA1429kylest@69.28.186.158...
Bit Twister <BitTwister@mouse-potato.com> wrote in
news:slrndp3utb.t74.BitTwister@wb.home.invalid:

On Sat, 03 Dec 2005 20:03:30 GMT, Kyle Stedman wrote:
Hi Degrub,

If you don't mind, could you e-mail me at kyle_st@yahoo.com?

Don't want to post IPCONFIG info here.

Why, do you think your ip address 67.86.174.188 is a secret.

If worried about your lan, you should be using 192.168.x.x which
will not route accross the internet.



Come on, give me a break! I'm new at this :)

Windows IP Configuration



Host Name . . . . . . . . . . . . : gateway-whatever

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Ethernet

Physical Address. . . . . . . . . : bleep, bleep, bleeped

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.10

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 167.206.3.231

167.206.3.165

167.206.3.234

Lease Obtained. . . . . . . . . . : Saturday, December 03,
2005
2:40:24 PM

Lease Expires . . . . . . . . . . : Saturday, December 03,
2005
3:40:24 PM


Just to be sure it's not a DNS issue try browsing somebody by IP, for
example yahoo at http://68.142.226.38/. (ping yahoo.com first and
browse the resultant IP if you don't want to click my hyperlink.)

I'm betting it's not though, since you can't browse to your linksys
which you undoubtably hit via IP not FQDN.

So, assuming it's not just a baffed up linksys as another poster
suggested (hint, try your pc on somebody else's network first) than
your TCP/IP stack is probably corrupt. You need to uninstall and
reinstall it, which isn't especially easy but isn't exceedingly hard.
A corrupt winsock will blow up 32 bit apps but simple stuff like ftp,
ping and telnet will still work.

Your best bet as a somewhat novice might be a utility for it like
http://www.snapfiles.com/get/winsockxpfix.html. Otherwise it involves
browsing your registry, deleting the winsock and winsock 32 keys from
hkeylocalmachine/software, unchecking TCP/IP from one of your
adaptors, saving and rebooting. Then manually add TCP/IP back in, but
don't pick it from the list, say "have disk" and browse to
c:\windows\inf for it. This will cause it to reload the files and
hopefully fix the problem.

Your VPN working might be because it uses a different TCP/IP stack
that's customized to deal with split tunneling issues rather than the
stock one that's used for normal connections.

-Russ.



Thanks!

I tried it all, and now, some 4 hours later, I've reintalled my OS and
all is working fine.

I think it was some corruption in the TCP/IP stack, where my browsers
couldn't switch between the default connection and vpn connection. Lose
the VPN connection...lose the ability to just browse.

Thanks again,
Kyle

Re-installing your OS is a bit of a "sledgehammer to kill the spider"
approach, but the spider is dead nonetheless.

Glad you got sorted out.

-Russ.
Back to top
 
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