| Author |
Message |
Jock
Guest
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 Posted:
Sun Nov 20, 2005 5:20 pm Post subject:
Zone Alarm Disconnects Router from Internet |
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Zone Alarm Pro 6 disconnects my router from the internet regularly
and without being asked to do so.
I have to stop Zone Alarm, re-initialise the router and start Zone
Alarm again. This is getting to be a PITA. (If I leave Zone Alarm
running, I cannot re-initialise the router).
There's no real support from Zone Labs, only forums (which their
system won't let me join and FAQs which don't addresse this problem.
Any ideas? Or anyone have the telephone number for the UK office?
--
Jock.
I never believe anything until it's been officially
denied. -- Claude Cockburn |
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Volker Birk
Guest
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| Posted:
Sun Nov 20, 2005 5:20 pm Post subject:
Re: Zone Alarm Disconnects Router from Internet |
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Jock <real_class_a2003@yahoo.fr> wrote:
| Quote: | There's no real support from Zone Labs
|
Why are you using their products then?
Yours,
VB.
--
"Ich bin ein freier Mensch und werde jetzt von meinen Freiheitsrechten
Gebrauch machen - und zwar ausgiebig - natürlich nur in dem Rahmen, den
Otto Schily mir noch zur Verfügung stellt."
Wolfgang Clement am 10.10.05 als Noch-Superminister |
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Kerodo
Guest
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| Posted:
Sun Nov 20, 2005 5:20 pm Post subject:
Re: Zone Alarm Disconnects Router from Internet |
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In article <5kq0o15edfhugiivcacqq3gba3do3gtbo4@4ax.com>,
real_class_a2003@yahoo.fr says...
| Quote: | Zone Alarm Pro 6 disconnects my router from the internet regularly
and without being asked to do so.
I have to stop Zone Alarm, re-initialise the router and start Zone
Alarm again. This is getting to be a PITA. (If I leave Zone Alarm
running, I cannot re-initialise the router).
There's no real support from Zone Labs, only forums (which their
system won't let me join and FAQs which don't addresse this problem.
Any ideas? Or anyone have the telephone number for the UK office?
|
Might not be ZA at all, but your router.. I have heard of this
happening on many routers. You might check and see if you get problems
without ZA running.
--
Kerodo |
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Craig
Guest
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| Posted:
Sun Nov 20, 2005 5:20 pm Post subject:
Re: Zone Alarm Disconnects Router from Internet |
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"Jock" <real_class_a2003@yahoo.fr> wrote in message
news:5kq0o15edfhugiivcacqq3gba3do3gtbo4@4ax.com...
| Quote: | Zone Alarm Pro 6 disconnects my router from the internet regularly
and without being asked to do so.
I have to stop Zone Alarm, re-initialise the router and start Zone
Alarm again. This is getting to be a PITA. (If I leave Zone Alarm
running, I cannot re-initialise the router).
|
Do your ZAP Alerts and Logs show anything important being blocked? Is your
router network in ZAP's Trusted Zone?
Craig |
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Jock
Guest
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| Posted:
Mon Nov 21, 2005 3:46 am Post subject:
Re: Zone Alarm Disconnects Router from Internet |
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|
On Sun, 20 Nov 2005 12:37:49 GMT, "Craig" <wpyr@REMOVEMEworldnet.att.net>
wrote:
| Quote: |
"Jock" <real_class_a2003@yahoo.fr> wrote in message
news:5kq0o15edfhugiivcacqq3gba3do3gtbo4@4ax.com...
Zone Alarm Pro 6 disconnects my router from the internet regularly
and without being asked to do so.
I have to stop Zone Alarm, re-initialise the router and start Zone
Alarm again. This is getting to be a PITA. (If I leave Zone Alarm
running, I cannot re-initialise the router).
Do your ZAP Alerts and Logs show anything important being blocked? Is your
router network in ZAP's Trusted Zone?
|
Yes it is in the trusted zone. There's a network of two other machines
attached to the router. They work.
What am I looking for in the logs? And which log?
--
Jock.
I never believe anything until it's been officially
denied. -- Claude Cockburn |
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Jock
Guest
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| Posted:
Mon Nov 21, 2005 3:48 am Post subject:
Re: Zone Alarm Disconnects Router from Internet |
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On Sun, 20 Nov 2005 04:52:39 -0800, Kerodo <loopback@localhost.com> wrote:
| Quote: | In article <5kq0o15edfhugiivcacqq3gba3do3gtbo4@4ax.com>,
real_class_a2003@yahoo.fr says...
Zone Alarm Pro 6 disconnects my router from the internet regularly
and without being asked to do so.
I have to stop Zone Alarm, re-initialise the router and start Zone
Alarm again. This is getting to be a PITA. (If I leave Zone Alarm
running, I cannot re-initialise the router).
There's no real support from Zone Labs, only forums (which their
system won't let me join and FAQs which don't addresse this problem.
Any ideas? Or anyone have the telephone number for the UK office?
Might not be ZA at all, but your router.. I have heard of this
happening on many routers. You might check and see if you get problems
without ZA running.
|
Thing is it didn't happen until I bought and installed ZA. I'd be rather
reluctant to stay on line without a firewall. It only disconnected once
today.
The router is only a simple cheap alternative to the ADSL modem supplied
by my ISP, and doesn't have its own firewall.
--
Jock.
I never believe anything until it's been officially
denied. -- Claude Cockburn |
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Duane Arnold
Guest
|
| Posted:
Mon Nov 21, 2005 3:52 am Post subject:
Re: Zone Alarm Disconnects Router from Internet |
|
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Jock <real_class_a2003@yahoo.fr> wrote in
news:5kq0o15edfhugiivcacqq3gba3do3gtbo4@4ax.com:
| Quote: | Zone Alarm Pro 6 disconnects my router from the internet regularly
and without being asked to do so.
I have to stop Zone Alarm, re-initialise the router and start Zone
Alarm again. This is getting to be a PITA. (If I leave Zone Alarm
running, I cannot re-initialise the router).
There's no real support from Zone Labs, only forums (which their
system won't let me join and FAQs which don't addresse this problem.
Any ideas? Or anyone have the telephone number for the UK office?
|
If ZA is not running as part of the firmware the router is using, then
what does one have to do with the other?
Duane :) |
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Jock
Guest
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| Posted:
Mon Nov 21, 2005 3:52 am Post subject:
Re: Zone Alarm Disconnects Router from Internet |
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On 20 Nov 2005 15:59:45 +0100, Volker Birk <bumens@dingens.org> wrote:
| Quote: | Jock <real_class_a2003@yahoo.fr> wrote:
There's no real support from Zone Labs
Why are you using their products then?
|
I tend to trust large companies to organise some sort of interactive
support.
As it happens you can actually talk to them, but they don't advertise
this on their sites. They don't even publish the telephone number of
their local office. If they did publicise these things they would
probably have to employ more staff, and that would never do, would it?
--
Jock.
I never believe anything until it's been officially
denied. -- Claude Cockburn |
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Jason Edwards
Guest
|
| Posted:
Mon Nov 21, 2005 4:26 am Post subject:
Re: Zone Alarm Disconnects Router from Internet |
|
|
"Jock" <real_class_a2003@yahoo.fr> wrote in message
news:emr1o1pr66jv6mbphvkgv9l1jfo9j4iluj@4ax.com...
| Quote: | On Sun, 20 Nov 2005 04:52:39 -0800, Kerodo <loopback@localhost.com> wrote:
In article <5kq0o15edfhugiivcacqq3gba3do3gtbo4@4ax.com>,
real_class_a2003@yahoo.fr says...
Zone Alarm Pro 6 disconnects my router from the internet regularly
and without being asked to do so.
[cut]
Thing is it didn't happen until I bought and installed ZA.
|
Why did you buy and install ZA?
| Quote: | I'd be rather
reluctant to stay on line without a firewall.
|
Why? I don't mean to be rude but you are demonstrating that you have no clue
what ZA is actually doing and would be much better off using the Windows
firewall, assuming you have Windows XP SP2.
You said in another post that two other machines are connected to your
router. Do they continue working when your machine disconnects?
What does ipconfig /all say when you are connected and when you are
disconnected?
Jason
| Quote: | It only disconnected once
today.
The router is only a simple cheap alternative to the ADSL modem supplied
by my ISP, and doesn't have its own firewall.
--
Jock.
I never believe anything until it's been officially
denied. -- Claude Cockburn |
|
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Wolfgang Kueter
Guest
|
| Posted:
Mon Nov 21, 2005 5:54 am Post subject:
Re: Zone Alarm Disconnects Router from Internet |
|
|
Jock wrote:
| Quote: | I tend to trust large companies to organise some sort of interactive
support.
|
And if you don't get that support despite the fact that you payed for the
product you show up here whining for free support from others for a
commercial product.
The product you bought is crap, it does not provide real sucurity and can
safely be uninstalled. The best one can say about it is that is does not
do too much harm, concerning security it is pure snak-oil.
Wolfgang |
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Jock
Guest
|
| Posted:
Tue Nov 22, 2005 1:11 am Post subject:
Re: Zone Alarm Disconnects Router from Internet |
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|
On Sun, 20 Nov 2005 22:26:26 -0000, "Jason Edwards" <none1@invalid.invalid>
wrote:
| Quote: | reluctant to stay on line without a firewall.
Why? I don't mean to be rude but you are demonstrating that you have no clue
what ZA is actually doing and would be much better off using the Windows
firewall, assuming you have Windows XP SP2.
|
You may not be far wrong there! What is a firewall for if not to
keep intruders out. The XP firewall only works in one direction,
ZA looks at both incoming and outgoing traffic.
| Quote: | You said in another post that two other machines are connected to your
router. Do they continue working when your machine disconnects?
What does ipconfig /all say when you are connected and when you are
disconnected?
|
I didn't think to check, but while I was re-installing XP on the 'host'
computer, the other two remained connected.
Connected:
Windows IP Configuration
Host Name . . . . . . . . . . . . : aa
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Binatone ADSL 2000 Ethernet-USB
Router
Physical Address. . . . . . . . . : 00-0A-E2-10-25-D6
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.11
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.2
DHCP Server . . . . . . . . . . . : 192.168.1.2
DNS Servers . . . . . . . . . . . : 192.168.1.2
Lease Obtained. . . . . . . . . . : 21 November 2005 10:17:58
Lease Expires . . . . . . . . . . : 19 January 2038 03:14:07
Disconnected, I don't know. I'm not going to disconnect just to find out,
as it is a real hastle to get it started again.
--
Jock.
I never believe anything until it's been officially
denied. -- Claude Cockburn |
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Jock
Guest
|
| Posted:
Tue Nov 22, 2005 1:15 am Post subject:
Re: Zone Alarm Disconnects Router from Internet |
|
|
On Sun, 20 Nov 2005 21:52:17 GMT, Duane Arnold <notme@notme.com> wrote:
| Quote: | Jock <real_class_a2003@yahoo.fr> wrote in
news:5kq0o15edfhugiivcacqq3gba3do3gtbo4@4ax.com:
Zone Alarm Pro 6 disconnects my router from the internet regularly
and without being asked to do so.
I have to stop Zone Alarm, re-initialise the router and start Zone
Alarm again. This is getting to be a PITA. (If I leave Zone Alarm
running, I cannot re-initialise the router).
There's no real support from Zone Labs, only forums (which their
system won't let me join and FAQs which don't addresse this problem.
Any ideas? Or anyone have the telephone number for the UK office?
If ZA is not running as part of the firmware the router is using, then
what does one have to do with the other?
|
You've lost me there.
It's just that I cannot re-initialise/restart the router while ZA
is running. Therefore ZA is the problem!
Some time ago, when I was using the free version of ZA, and I WANTED
to disconnect, I couldn't reconnect from within ZA and couldn't
restart the router. As I understand it you ought to be able to
connect and disconnect from within ZA without having to reboot
the computer, reinstall XP or remortgage your house!
--
Jock.
I never believe anything until it's been officially
denied. -- Claude Cockburn |
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| Back to top |
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Jock
Guest
|
| Posted:
Tue Nov 22, 2005 1:17 am Post subject:
Re: Zone Alarm Disconnects Router from Internet |
|
|
On Mon, 21 Nov 2005 00:54:08 +0100, Wolfgang Kueter <wolfgang@shconnect.de>
wrote:
| Quote: | Jock wrote:
I tend to trust large companies to organise some sort of interactive
support.
And if you don't get that support despite the fact that you payed for the
product you show up here whining for free support from others for a
commercial product.
The product you bought is crap, it does not provide real sucurity and can
safely be uninstalled. The best one can say about it is that is does not
do too much harm, concerning security it is pure snak-oil.
|
I take it you're not a fan of Zone Alarm, then?
You might have been more helpful if you'd suggested an alternative
to ZA.
--
Jock.
I never believe anything until it's been officially
denied. -- Claude Cockburn |
|
| Back to top |
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Wolfgang Kueter
Guest
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| Posted:
Tue Nov 22, 2005 2:07 am Post subject:
Re: Zone Alarm Disconnects Router from Internet |
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Am Mon, 21 Nov 2005 19:17:54 +0000 schrieb Jock:
| Quote: | I take it you're not a fan of Zone Alarm, then?
|
The product is snake-oil like all similar products from other vendors
because the concept of all these tools is broken as designed.
| Quote: | You might have been more helpful if you'd suggested an alternative to ZA.
|
That is easy:
1. Shut down all unwanted services.
2. Use the winXP built in packet filter if you feel you need to filter
incoming traffic.
3. Install only software from sources you trust and use only software you
trust.
4. Don't run software that has has a bad history concerning security.
5. Always use you computer with user rights, never work with administrator
rights.
6. Use Administrator access only for short periods when you really
need it (install software and patches, change system settings etc.).
All that refers to the box itself and it is is enough. No need for
snake-oil and the result is a safe box.
If you want to do some more: There is nothing wrong to filter traffic on
the perimeter (incoming and outgoing if you like) with a separate device.
best wishes
Wolfgang |
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Wolfgang Kueter
Guest
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| Posted:
Tue Nov 22, 2005 2:13 am Post subject:
Re: Zone Alarm Disconnects Router from Internet |
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Am Mon, 21 Nov 2005 19:11:30 +0000 schrieb Jock:
| Quote: | You may not be far wrong there! What is a firewall for if not to
keep intruders out. The XP firewall only works in one direction,
ZA looks at both incoming and outgoing traffic.
|
ZA and all similar products claim that they can control outgoing traffic.
In fact they can't. Quite some existing malware will be able to trick
these tools, switch them off of whatever else.
Once malware that is sufficiently evil is executed the system is toast. It
is toast no matter whether a firewall placebo is installed on the system
or not. The solution is simple: Don't install or ececute malware.
Wolfgang |
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