fgoodwin
Guest
|
 Posted:
Tue Nov 08, 2005 4:44 am Post subject:
SBC DSL out for five days . . . |
|
|
.. . . and they say they won't be able to repair it until day six (out
on Thursday, to be repaired on Tuesday).
They say the RT is the problem -- which, if true, would seem to me to
affect more people than just me, so why would it take them so long to
dispatch a repair tech? Is a six day repair interval typical for SBC?
How about for Verizon or BellSouth?
How long do cablecos take to restore their cable modem service? |
|
Kay Archer
Guest
|
| Posted:
Tue Nov 08, 2005 5:20 pm Post subject:
Re: SBC DSL out for five days . . . |
|
|
| Quote: | . . . and they say they won't be able to repair it until day six (out
on Thursday, to be repaired on Tuesday).
They say the RT is the problem -- which, if true, would seem to me to
affect more people than just me, so why would it take them so long to
dispatch a repair tech?
Is a six day repair interval typical for SBC?
No, usually 24 hours unless it has to be repaired by the telco, then add |
24-48 hours. Any outage longer then 24 hours and you can get a credit from
billing when your bill comes in.
| Quote: | How about for Verizon or BellSouth?
How long do cablecos take to restore their cable modem service?
|
My CableOne connection was once out for five days... |
|
FAQ
Memberlist
Register
Profile
Log in to check your private messages
Log in