| Author |
Message |
LurfysMa
Guest
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 Posted:
Wed Oct 19, 2005 4:51 am Post subject:
DSL or Cable |
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I have had DSL for several years. I think it's from XO/Covad. I'm not
sure because I get it through the company that we lease our computers
from so I don't pay the provider directly.
The leasing company is no longer providing broadband service as aprt
of the lease and my lease is up. So, in addition to upgrading our
computers, I also need to decide what to do about broadband.
I liked the DSL initially, but that may have been because I previously
had dial up. Lately, it hasn't been so good. I keep hearing that cable
is much faster. Is that true?
We have Comcast in this area (SF Bay Area). The computers are in a
home office and we have Comcast cable TV. I have found Comcast to be a
big, impersonal, not very freindly company, but the cable TV service
has been pretty good. Are they a reasonable provider and a good
alternative to DSL?
I just got off the phone with them. They say they can install a
business plan for $90/mo that promises 5MB/512KB bandwidth. I thinjk
that's several times what I have now with DSL. Is that valid?
Comcast has several non-business plans that are a lot cheaper. I asked
the guy what the differences are. He said bandwidth and 24/7 tech
support. Would I be better off just getting a home service? I don't
mind the $75-90/mo if the sergvice is really significantly better.
I also called Earthlink. They were my ISP a long time ago and were
pretty good. They tried to sell me a SDSL package for $250/mo that was
only 768KB both ways. The guy said that it would be faster than cable.
How can I tell what speed I will actually see and cut through the
hype?
Also, I would like to make the transition without problems, if
possible. Is there anything I need to do to ensure that I get over to
the new provider smoothly? I am mainly worried about email.
Thanks for any tips or pointers.
--
For email, use Usenet-20031220@spamex.com |
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$Bill
Guest
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| Posted:
Wed Oct 19, 2005 7:58 am Post subject:
Re: DSL or Cable |
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LurfysMa wrote:
| Quote: | I have had DSL for several years. I think it's from XO/Covad. I'm not
sure because I get it through the company that we lease our computers
from so I don't pay the provider directly.
The leasing company is no longer providing broadband service as aprt
of the lease and my lease is up. So, in addition to upgrading our
computers, I also need to decide what to do about broadband.
I liked the DSL initially, but that may have been because I previously
had dial up. Lately, it hasn't been so good. I keep hearing that cable
is much faster. Is that true?
We have Comcast in this area (SF Bay Area). The computers are in a
home office and we have Comcast cable TV. I have found Comcast to be a
big, impersonal, not very freindly company, but the cable TV service
has been pretty good. Are they a reasonable provider and a good
alternative to DSL?
I just got off the phone with them. They say they can install a
business plan for $90/mo that promises 5MB/512KB bandwidth. I thinjk
that's several times what I have now with DSL. Is that valid?
|
For $90/mo you can get both and have all the dependability you want.
Get the home cable bandwidth and the dependability of DSL if the
cable goes down. With two different providers, you have much less
chance of down time.
| Quote: | Comcast has several non-business plans that are a lot cheaper. I asked
the guy what the differences are. He said bandwidth and 24/7 tech
support. Would I be better off just getting a home service? I don't
mind the $75-90/mo if the sergvice is really significantly better.
I also called Earthlink. They were my ISP a long time ago and were
pretty good. They tried to sell me a SDSL package for $250/mo that was
only 768KB both ways. The guy said that it would be faster than cable.
How can I tell what speed I will actually see and cut through the
hype?
|
Home DSL should be less than $40 from what I've seen.
I generally would avoid business anything - they don't seem practical
to me.
| Quote: | Also, I would like to make the transition without problems, if
possible. Is there anything I need to do to ensure that I get over to
the new provider smoothly? I am mainly worried about email.
Thanks for any tips or pointers. |
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Robert Nichols
Guest
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| Posted:
Wed Oct 19, 2005 3:03 pm Post subject:
Re: DSL or Cable |
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|
In article <bj1bl1hanudu24k1i6ovbotl13t1i7j4q2@4ax.com>,
LurfysMa <invalid@invalid.invalid> wrote:
:I have had DSL for several years. I think it's from XO/Covad. I'm not
:sure because I get it through the company that we lease our computers
:from so I don't pay the provider directly.
:
:The leasing company is no longer providing broadband service as aprt
:of the lease and my lease is up. So, in addition to upgrading our
:computers, I also need to decide what to do about broadband.
:
:I liked the DSL initially, but that may have been because I previously
:had dial up. Lately, it hasn't been so good. I keep hearing that cable
:is much faster. Is that true?
:
:We have Comcast in this area (SF Bay Area). The computers are in a
:home office and we have Comcast cable TV. I have found Comcast to be a
:big, impersonal, not very freindly company, but the cable TV service
:has been pretty good. Are they a reasonable provider and a good
:alternative to DSL?
:
:I just got off the phone with them. They say they can install a
:business plan for $90/mo that promises 5MB/512KB bandwidth. I thinjk
:that's several times what I have now with DSL. Is that valid?
:
:Comcast has several non-business plans that are a lot cheaper. I asked
:the guy what the differences are. He said bandwidth and 24/7 tech
:support. Would I be better off just getting a home service? I don't
:mind the $75-90/mo if the sergvice is really significantly better.
I think you'll find that using Comcast's home service for running a
business is contrary to Comcast's AUP. If your use of the service falls
within the realm of normal home use (not running any publicly accessible
servers, not sending large amounts of email, not continuously using a
large fraction of your bandwidth, etc.) you could probably get away with
it, but Comcast's tech support for home users can be absolutely abysmal
at times. Can your business stand being without service for 3 or 4 days
while Comcast first sends someone to inspect your PC and cable modem
before dispatching a line tech. to track down their line problem?
--
Bob Nichols AT comcast.net I am "RNichols42" |
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BR
Guest
|
| Posted:
Wed Oct 19, 2005 4:20 pm Post subject:
Re: DSL or Cable |
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|
On Wed, 19 Oct 2005 15:03:59 +0000, Robert Nichols wrote:
| Quote: | I think you'll find that using Comcast's home service for running a
business is contrary to Comcast's AUP. If your use of the service falls
within the realm of normal home use (not running any publicly accessible
servers, not sending large amounts of email, not continuously using a
large fraction of your bandwidth, etc.) you could probably get away with
it, but Comcast's tech support for home users can be absolutely abysmal
at times. Can your business stand being without service for 3 or 4 days
while Comcast first sends someone to inspect your PC and cable modem
before dispatching a line tech. to track down their line problem?
|
That does raise the question. Does Comcast have quality assurances as part
of a business account? |
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LurfysMa
Guest
|
| Posted:
Wed Oct 19, 2005 10:28 pm Post subject:
Re: DSL or Cable |
|
|
On Wed, 19 Oct 2005 15:03:59 +0000 (UTC), Robert Nichols
<SEE_SIGNATURE@localhost.localdomain.invalid> wrote:
| Quote: | In article <bj1bl1hanudu24k1i6ovbotl13t1i7j4q2@4ax.com>,
LurfysMa <invalid@invalid.invalid> wrote:
:I have had DSL for several years. I think it's from XO/Covad. I'm not
:sure because I get it through the company that we lease our computers
:from so I don't pay the provider directly.
:
:The leasing company is no longer providing broadband service as aprt
:of the lease and my lease is up. So, in addition to upgrading our
:computers, I also need to decide what to do about broadband.
:
:I liked the DSL initially, but that may have been because I previously
:had dial up. Lately, it hasn't been so good. I keep hearing that cable
:is much faster. Is that true?
:
:We have Comcast in this area (SF Bay Area). The computers are in a
:home office and we have Comcast cable TV. I have found Comcast to be a
:big, impersonal, not very freindly company, but the cable TV service
:has been pretty good. Are they a reasonable provider and a good
:alternative to DSL?
:
:I just got off the phone with them. They say they can install a
:business plan for $90/mo that promises 5MB/512KB bandwidth. I thinjk
:that's several times what I have now with DSL. Is that valid?
:
:Comcast has several non-business plans that are a lot cheaper. I asked
:the guy what the differences are. He said bandwidth and 24/7 tech
:support. Would I be better off just getting a home service? I don't
:mind the $75-90/mo if the sergvice is really significantly better.
I think you'll find that using Comcast's home service for running a
business is contrary to Comcast's AUP. If your use of the service falls
within the realm of normal home use (not running any publicly accessible
servers, not sending large amounts of email, not continuously using a
large fraction of your bandwidth, etc.) you could probably get away with
it, but Comcast's tech support for home users can be absolutely abysmal
at times. Can your business stand being without service for 3 or 4 days
while Comcast first sends someone to inspect your PC and cable modem
before dispatching a line tech. to track down their line problem?
|
I have no doubt that their t/s for home users is non-existent if not
dangerous. The question is whether their business t/s is any better. I
don't mind paying $100/mo if I got reliable service and responsive
t/s. I guess I'll sign up and see.
--
For email, use Usenet-20031220@spamex.com |
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LurfysMa
Guest
|
| Posted:
Wed Oct 19, 2005 10:29 pm Post subject:
Re: DSL or Cable |
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On Wed, 19 Oct 2005 10:35:42 -0500, BR <brodriguez@comcast.net> wrote:
| Quote: | On Wed, 19 Oct 2005 15:03:59 +0000, Robert Nichols wrote:
I think you'll find that using Comcast's home service for running a
business is contrary to Comcast's AUP. If your use of the service falls
within the realm of normal home use (not running any publicly accessible
servers, not sending large amounts of email, not continuously using a
large fraction of your bandwidth, etc.) you could probably get away with
it, but Comcast's tech support for home users can be absolutely abysmal
at times. Can your business stand being without service for 3 or 4 days
while Comcast first sends someone to inspect your PC and cable modem
before dispatching a line tech. to track down their line problem?
That does raise the question. Does Comcast have quality assurances as part
of a business account?
|
I'm not as interested in their assurances as in their deliverables.
I've had assurances before that did not exactly pan out...
--
For email, use Usenet-20031220@spamex.com |
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BR
Guest
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| Posted:
Wed Oct 19, 2005 11:54 pm Post subject:
Re: DSL or Cable |
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On Wed, 19 Oct 2005 10:29:01 -0700, LurfysMa wrote:
| Quote: | I'm not as interested in their assurances as in their deliverables. I've
had assurances before that did not exactly pan out...
|
Well the important ones are the ones you can get them to sign off on. In
other words a legally binding contract. |
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$Bill
Guest
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| Posted:
Thu Oct 20, 2005 8:20 am Post subject:
Re: DSL or Cable |
|
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LurfysMa wrote:
| Quote: |
I have no doubt that their t/s for home users is non-existent if not
dangerous. The question is whether their business t/s is any better. I
don't mind paying $100/mo if I got reliable service and responsive
t/s. I guess I'll sign up and see.
|
Why wouldn't you consider getting cable and DSL both for much less money ?
If one goes down, what are chances the other is also down ?
With the additional initial outlay for a dual WAN router ($60 and up), you'd
have the best of both worlds. |
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Eric
Guest
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| Posted:
Tue Oct 25, 2005 9:57 pm Post subject:
Re: DSL or Cable |
|
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| Quote: | I think you'll find that using Comcast's home service for running a
business is contrary to Comcast's AUP. If your use of the service falls
within the realm of normal home use (not running any publicly accessible
|
If you sleep there, it is residental service. Like business phone
lines, the price difference is the only difference. But, since you have
a direct line to a face to face sales rep, you can complain to them and
get pushed to the front of the line if you're having a problem. |
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David Ross
Guest
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| Posted:
Tue Oct 25, 2005 11:26 pm Post subject:
Re: DSL or Cable |
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|
Eric wrote:
| Quote: | I think you'll find that using Comcast's home service for running a
business is contrary to Comcast's AUP. If your use of the service falls
within the realm of normal home use (not running any publicly accessible
If you sleep there, it is residental service. Like business phone
lines, the price difference is the only difference. But, since you have
a direct line to a face to face sales rep, you can complain to them and
get pushed to the front of the line if you're having a problem.
No. |
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James Knott
Guest
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| Posted:
Thu Oct 27, 2005 5:56 am Post subject:
Re: DSL or Cable |
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Eric wrote:
| Quote: | If you sleep there, it is residental service.
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Over the years, I've known a couple of people who'd sleep at work. ;-) |
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Eric
Guest
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| Posted:
Sun Oct 30, 2005 7:09 am Post subject:
Re: DSL or Cable |
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No what? No, you don't get prefered treatment? Well, maybe you have a
lousy sales rep.
No, business phone service is somehow better than residental? Nope, it
is the same POTS you get at home.
No, if you sleep at home, it is not residental? Everything I've heard
is that if you get a cablemodem in your house, it is not business
service, and no one will care if you use it to work at home once in a
while.
FWIW, Comcast business service doesn't allow use of public facing
servers, reselling, or anything the residental service doesn't allow. I
think you get more e-mail accounts and maybe a DNS/hosting service.
Please be more specific than just posting "No" |
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BR
Guest
|
| Posted:
Sun Oct 30, 2005 8:50 am Post subject:
Re: DSL or Cable |
|
|
On Sat, 29 Oct 2005 19:09:13 -0700, Eric wrote:
| Quote: | FWIW, Comcast business service doesn't allow use of public facing
servers, reselling, or anything the residental service doesn't allow. I
think you get more e-mail accounts and maybe a DNS/hosting service.
|
I looked yesterday and Comcast apparently has three plans.
http://www.comcast-ne.com/business/internet.html
Lite, standard, or enhanced.
The first is good for telecommuters.
The second is for branch offices.
The last is for a public-facing, home business.*
*Personally for the money ($160+4), a good web-hosting plan would be
better.
http://www.thehostingchart.com/?igojo=1&mej=406
http://www.top-10-web-hosting.com/ |
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David Ross
Guest
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| Posted:
Mon Oct 31, 2005 3:45 am Post subject:
Re: DSL or Cable |
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| Quote: | No, if you sleep at home, it is not residental? Everything I've heard
is that if you get a cablemodem in your house, it is not business
service, and no one will care if you use it to work at home once in a
while.
|
Phone and cable is a service. Residential is a term they use to market
one level of that service. Just because you sleep in a house doesn't
mean the service that you want there will be called "residence service".
If you want a static IP here from the cable guys, you get to pay for a
business account and they call it that. It just happens to be delivered
to a house. |
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