Waking up a sleeping computer
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Waking up a sleeping computer

 
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Lindy5814
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Posted: Thu Jun 03, 2004 7:06 am    Post subject: Waking up a sleeping computer Reply with quote

HI - Need some help! I'm working from home this week and was set up with
Netmeeting. It was working yesterday and then today I had some problems.
Seems after a few hours, it doesn't work anymore. Nobody is bothering it
at work - I log on the same way. I had IT look at it again and make sure
everything was working, then I tried it again, it worked. NOw a few hours
later - I connect - get NO errors - Dialed call is accepted etc - but
nothing - No desk top comes up - Is my computer at work sleeing? I have
asked that IT take it off saver mode or whatever but does that matter.
What else could be going wrong? I'm ready to cry!
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Brian Sullivan MVP
Guest





Posted: Thu Jun 03, 2004 6:13 pm    Post subject: Re: Waking up a sleeping computer Reply with quote

Lindy5814 wrote:
Quote:
HI - Need some help! I'm working from home this week and was set up
with Netmeeting. It was working yesterday and then today I had some
problems. Seems after a few hours, it doesn't work anymore. Nobody
is bothering it at work - I log on the same way. I had IT look at it
again and make sure everything was working, then I tried it again, it
worked. NOw a few hours later - I connect - get NO errors - Dialed
call is accepted etc - but nothing - No desk top comes up

Dialed call ?-- is this some sort of server you are connecting to? The
dialing and connection function is unrelated to NetMeeting.



Quote:
Is my
computer at work sleeing? I have asked that IT take it off saver
mode or whatever but does that matter. What else could be going
wrong? I'm ready to cry!


It is possible the machine at the other end is set to hibernate/stand by and
the network interface is powered off -- with the only way to repower it
being local.

Generally the network card will have some setting that allows you to specify
what will happen on standby ( if the machine is set to hibernate though
nothing but local action will help).

If you want the machine to be available via RDS it must be set to not
hibernate and to allow the network interface bring the machine out of
standby. Exactly how to do that will be operating
system/configuration/device dependent.

I don't know if this is related to the problem you are facing.

There have also been situations where the RDS function seems just to "go
away" usually after abnormal call termination. I don't know what the cause
of these problems are so this could be related to your problem as well.




--
Brian Sullivan
Meeting by Wire ( http://www.meetingbywire.com)
------------
Is your PC protected? --
http://www.microsoft.com/security/protect/default.asp
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