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Message |
Guest
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 Posted:
Fri Oct 07, 2005 8:22 am Post subject:
AIUTO: problemi audio NETMEETING |
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Premesso: spero sia la sezione giusta per la mia richiesta di aiuto.
Il mio vecchio PC mi consentiva senza problemi l'uso di Netmeeting.
Utilizzo ADSL e Zyxel e usavo anche Zonealarm senza difficolta'. In
queste settimane ho cambiato il PC con un Asus A8N-E liscia. La scheda
madre ha un suo firewall Nvidia. ADSL e Zyxel sono rimasti. Ho provato
anche ha disttivare completamente il Nvidia firewall senza risultati.
Il problema e' esclusivamente sulla parte audio/video perche' la
chiamata avviene e tutte le altre funzioni di Netmeeting vanno bene.
Cioe' condivisione chat, lavagna trasferimento files sono ok.
Se ricollego il vecchio computer tutto funziona benissimo.
Ritengo quindi che sia linea ADSL che Zyxel non creino problemi.
Qualche SANTO ha un idea del problema?
Sarei molto grato perche' l'utilizzo di Netmeeting e' molto importante
per me.
Grazie.
PS: l'audio con MSN messenger e' invece funzionante.
Volevo agiungere che oggi, nella disperazione, ho provato anche a
rimuovere il firewall di Nvidia. Pensavo fosse il responsabile del
problema. Invece tutto come prima.
Sarei molto grato se qualcuno mi potesse dare qualche indicazione,
almeno da dove cominciare. Ho fatto anche ricerche via google ma non
trovo risposte. |
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Guest
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| Posted:
Fri Oct 07, 2005 8:22 am Post subject:
Re: AIUTO: problemi audio NETMEETING |
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Just traslated in English
My old PC allowed me, without problems the use of Netmeeting.
I have ADSL and Zyxel 660. Last week I changed my PC with an Asus
A8N-E. The motherboard has his own Nvidia firewall. ADSL and Zyxel
still there. I even tried to disable completely the Nvidia firewall
without results.
The problem is exclusively on the part audio/video because' all the
other functions of Netmeeting are all right. Means share program, chat,
whiteboard, transfer files are ok.
If I connect the old computer all it works very well.
So I believe ADSL line and Zyxel don't create problems.
Anyone has any idea how to fix the problem?
I would be very thankful because' the use of Netmeeting and' very
important for me.
Thanks.
PS: instead the audio with MSN messenger is working.
Today I have also tried to remove completely the firewall of Nvidia. I
thought was the reason of the problem. Instead nothing has changed. |
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Brian Sullivan
Guest
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| Posted:
Fri Oct 07, 2005 4:21 pm Post subject:
Re: AIUTO: problemi audio NETMEETING |
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On 6 Oct 2005 21:40:02 -0700, xccapp@gmail.com wrote:
| Quote: | Just traslated in English
My old PC allowed me, without problems the use of Netmeeting.
I have ADSL and Zyxel 660. Last week I changed my PC with an Asus
A8N-E. The motherboard has his own Nvidia firewall. ADSL and Zyxel
still there. I even tried to disable completely the Nvidia firewall
without results.
The problem is exclusively on the part audio/video because' all the
other functions of Netmeeting are all right. Means share program, chat,
whiteboard, transfer files are ok.
If I connect the old computer all it works very well.
So I believe ADSL line and Zyxel don't create problems.
|
Routers usually cause blockage of incoming NetMeeting audio/video unless
they have built in H.323 proxy functions or you are using the dmz feature
of the router.
Are you using the dmz?
| Quote: | Anyone has any idea how to fix the problem?
I would be very thankful because' the use of Netmeeting and' very
important for me.
Thanks.
PS: instead the audio with MSN messenger is working.
Today I have also tried to remove completely the firewall of Nvidia. I
thought was the reason of the problem. Instead nothing has changed.
|
The firewall could be the source of the problem. Is the dmz configured on
the router to point to a specific IP? Perhaps the new computer is
using/obtains a different IP?
--
Brian Sullivan
Courses by Wire (http://www.coursesbywire.com) |
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Guest
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| Posted:
Sun Oct 09, 2005 2:02 pm Post subject:
Re: AIUTO: problemi audio NETMEETING |
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Well today I did another test. I removed the Zyxel router 660R and I
reinstall my old modem robotics 56K. Surprise: same problem Netmeeting
connect and all functions (I easely share desktop and program of my
father, chat, whiteboard etc.) but, as the ADSL, no sound. The sound
bar is dead. No sign of move.
If I keep in mind that Netmeeting is working fine with my router in the
old computer, I start to think that something is connected with the
sound.
If I do the tuning wizard in Netmeeting, both speaker and microphone
are working perfectly .
Great mistery!!!!
My motherboard is an Asus A8N-E with AMD 64 3200+ |
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Brian Sullivan
Guest
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| Posted:
Sun Oct 09, 2005 4:21 pm Post subject:
Re: AIUTO: problemi audio NETMEETING |
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On 9 Oct 2005 02:02:23 -0700, xccapp@gmail.com wrote:
| Quote: | Well today I did another test. I removed the Zyxel router 660R and I
reinstall my old modem robotics 56K. Surprise: same problem Netmeeting
connect and all functions (I easely share desktop and program of my
father, chat, whiteboard etc.) but, as the ADSL, no sound. The sound
bar is dead. No sign of move.
If I keep in mind that Netmeeting is working fine with my router in the
old computer, I start to think that something is connected with the
sound.
If I do the tuning wizard in Netmeeting, both speaker and microphone
are working perfectly .
Great mistery!!!!
My motherboard is an Asus A8N-E with AMD 64 3200+
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I have no idea why the modem connection would cause a problem (unless there
is some local problem with a firewall blockage). Assuming your 3rd party
firewall is in fact disabled, the XP firewall should either also be
disabled (at least to test) or NetMeeting should be entered as an
exception(but I think that is the default setting).
Did you check the dmz function in the router to see if it is set up
correctly? As I indicated before unless your router has an H.323 proxy
(very few have), your connection is going through an H.323 gatekeeper(you
didn't mention it), I assume that your (old) computer was the dmz client of
your router. I would confirm that your new computer is still the dmz client
when connected.
--
Brian Sullivan
Courses by Wire (http://www.coursesbywire.com) |
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Guest
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| Posted:
Mon Oct 10, 2005 4:21 pm Post subject:
Re: AIUTO: problemi audio NETMEETING |
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About the DMZ function I checked but I don't have any in my router (no
wireless, only 1 jack to connect to computer, Zyxel 660R) I have only
WAN and LAN options. My remote management is all set as "LAN only".
What surprise me most, and I don't understand, is why (in both case
router and modem 56K) all the others netmeeting functions are working
perfectly except the audio.
My old computer used a win98. So my next test is get the old hard disk
put it in my new one, alone, and try to instal a win98 system. I want
to see if it's a XP problem or hardware one. |
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Brian Sullivan
Guest
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| Posted:
Mon Oct 10, 2005 4:21 pm Post subject:
Re: AIUTO: problemi audio NETMEETING |
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On 10 Oct 2005 04:28:39 -0700, xccapp@gmail.com wrote:
| Quote: | About the DMZ function I checked but I don't have any in my router (no
wireless, only 1 jack to connect to computer, Zyxel 660R) I have only
WAN and LAN options. My remote management is all set as "LAN only".
|
I don't know the product at all. The router is not a multiple client
gateway then? If there is no dmz function then I presume it is being used
in some sort of "bridging" mode?
| Quote: |
What surprise me most, and I don't understand, is why (in both case
router and modem 56K) all the others netmeeting functions are working
perfectly except the audio.
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And video? If it is a protocol blockage issue both should not work.
| Quote: | My old computer used a win98. So my next test is get the old hard disk
put it in my new one, alone, and try to instal a win98 system. I want
to see if it's a XP problem or hardware one.
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Did you check the QoS Packet scheduler settings at both ends (this is on
XP)?
--
Brian Sullivan
Courses by Wire (http://www.coursesbywire.com) |
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Brian Sullivan
Guest
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| Posted:
Wed Oct 12, 2005 4:21 pm Post subject:
Re: AIUTO: problemi audio NETMEETING |
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On 12 Oct 2005 04:42:15 -0700, xccapp@gmail.com wrote:
[quote]About video, you're right. Behave like the sound. All images are
blocked.
I looked the QoS Packet in local area connection property and it's
not checked. So (because anyway I don't need it now) I directly
uninstall the QoS Packet.
After restart, unfortunately, there were no changes.
The only thing I notice - but could be a very stupid observation, is
the sound of Netmeeting when get connected. I remember a strong snap in
my headphone. Right now the snap is coming out from the computer case
speaker.
Anyway I'm almost ready for the win 98 test on my new machine.
I'm very thankful for you help and suggestion.
[/quote]
No other suggestion comes to mind.
I would continue to test on the local network only though -- leaving
through the router til the end when local connections work correctly.
--
Brian Sullivan
Courses by Wire (http://www.coursesbywire.com) |
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Guest
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| Posted:
Wed Oct 12, 2005 4:21 pm Post subject:
Re: AIUTO: problemi audio NETMEETING |
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About video, you're right. Behave like the sound. All images are
blocked.
I looked the QoS Packet in local area connection property and it's
not checked. So (because anyway I don't need it now) I directly
uninstall the QoS Packet.
After restart, unfortunately, there were no changes.
The only thing I notice - but could be a very stupid observation, is
the sound of Netmeeting when get connected. I remember a strong snap in
my headphone. Right now the snap is coming out from the computer case
speaker.
Anyway I'm almost ready for the win 98 test on my new machine.
I'm very thankful for you help and suggestion. |
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Guest
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| Posted:
Sun Oct 16, 2005 4:20 pm Post subject:
Re: AIUTO: problemi audio NETMEETING |
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I just tried to follow the Brian WALKER advice I found in other
newsgroup (see below report) and magically all audio and video features
started working.
I'm very happy.
I just want thanks you all for the help.
Hope this fixed problem will help many others.
Bye
-----------------------------
This was the problem. I debugged through rrcm.dll which
is the module in NetMeeting that creates the UDP ports
that the are used to send and recv audio. I noticed that
the WASSocket call was failing to I just started tracing
thru it until I found was failed. Down in rsvpsp.dll it
tries to make sure that the "RSVP" service is started. It
tried to start it and the start call failed so it failed
to create the socket. I made that fix on the other XP
machine and NetMeeting started working. It seems that the
WSASocket call must request some level of QOS so it
requires that the service be started.
For some reason my QOS RSVP service was set to disabled.
If you stop that service and set it to disabled it should
fail. The best setting would be Manual and let the system
start it as needed.
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Brian Sullivan
Guest
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| Posted:
Sun Oct 16, 2005 4:20 pm Post subject:
Re: AIUTO: problemi audio NETMEETING |
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On 16 Oct 2005 06:45:44 -0700, xccapp@gmail.com wrote:
| Quote: | I just tried to follow the Brian WALKER advice I found in other
newsgroup (see below report) and magically all audio and video features
started working.
I'm very happy.
I just want thanks you all for the help.
Hope this fixed problem will help many others.
Bye
-----------------------------
This was the problem. I debugged through rrcm.dll which
is the module in NetMeeting that creates the UDP ports
that the are used to send and recv audio. I noticed that
the WASSocket call was failing to I just started tracing
thru it until I found was failed. Down in rsvpsp.dll it
tries to make sure that the "RSVP" service is started. It
tried to start it and the start call failed so it failed
to create the socket. I made that fix on the other XP
machine and NetMeeting started working. It seems that the
WSASocket call must request some level of QOS so it
requires that the service be started.
For some reason my QOS RSVP service was set to disabled.
If you stop that service and set it to disabled it should
fail. The best setting would be Manual and let the system
start it as needed.
----------------
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The question is I guess:
"How did the QoS service get disabled?"
I often recommend here to unbind the QoS Packet Scheduler from the network
interface:
http://radio.weblogs.com/0127028/2004/10/18.html
Maybe that advice is being misinterpreted?
--
Brian Sullivan
Courses by Wire (http://www.coursesbywire.com) |
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Guest
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| Posted:
Mon Oct 17, 2005 3:54 pm Post subject:
Re: AIUTO: problemi audio NETMEETING |
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Maybe I'm wrong but we are not talking about the same thing.
I follow your advice as you describe in the link and it's ok. My QoS
Packet Scheduler is not only unchecked but uninstalled.
But my problem was not there.
I have to go in control panel, administative tools, Services, in the
list on the right go to QoS RSVP and start this service.
If I stop it the audio/video in netmeeting stop too.
This, at least, is working for me.
Bye |
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Brian Sullivan
Guest
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| Posted:
Mon Oct 17, 2005 4:21 pm Post subject:
Re: AIUTO: problemi audio NETMEETING |
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On 17 Oct 2005 03:54:50 -0700, xccapp@gmail.com wrote:
| Quote: | Maybe I'm wrong but we are not talking about the same thing.
I follow your advice as you describe in the link and it's ok. My QoS
Packet Scheduler is not only unchecked but uninstalled.
But my problem was not there.
I have to go in control panel, administative tools, Services, in the
list on the right go to QoS RSVP and start this service.
If I stop it the audio/video in netmeeting stop too.
This, at least, is working for me.
Bye
|
You are correct they are two different(but related) issues.
As I indicated though -- the RSVP service is not normally disabled -- the
default setup is to have it Automatic. So the question is why is it
disabled?
--
Brian Sullivan
Courses by Wire (http://www.coursesbywire.com) |
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