Michael Andrews
Guest
|
 Posted:
Thu Sep 29, 2005 4:21 pm Post subject:
Call Pilot + Symposium = ??? |
|
|
We're going to finally be migrating off of Meridian Mail to Call Pilot
in the near future to take advantage of the Nortel discount that ends
this year, etc.
I seem to recall hearing briefly that users with Symposium have issues
with integrating Call Pilot at their site. Possibly something about
scripting not working correctly with IVR's, I'm not positive.
Does anyone have any experiences with similar migrations? Any
"gotchas!" I should be aware of to prepare beforehand? We're running
the final version of Meridian Mail along with Symposium Call Center
Server 5.0 and Symposium Web Client 4.0. I'm not positive right now
which service releases of each we're running. It is not a co-resident
setup.
Thanks for any info you can supply! It's greatly appreciated,
Michael Andrews |
|
FAQ
Memberlist
Register
Profile
Log in to check your private messages
Log in