Speed Touch 330 now fails to work??
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Speed Touch 330 now fails to work??

 
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Evilv
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Posted: Tue Sep 13, 2005 10:37 pm    Post subject: Speed Touch 330 now fails to work?? Reply with quote

My friend has an adsl connection to Wanadoo via speedtouch 330 modem
It was working fine, but now has stopped and on running the D
speedtouch diagnostics, I note that the test fails at the first stage
giving a message saying that the PC's (XP Home) tcpip is not installed
Problem is that TCPIP is installed on the device. If it's any help, sh
has kids who click any rubbish that comes up on the music and nonesens
sites they visit, so I reckon they've probably done something, thoug
they don't fiddle with the techie bits - they just use the thing.
note that the ADAWARE anti spyware programme that I installed last tim
there were problems has now vanished and the whole system seems slow t
me.

I tried to unistall TCPIP so I could re-instal it, but this doesn'
seem straightforward on XP which I'm not familiar with - I use 98SE an
Windows 2000, where you can simply delete a protocol, but in this syste
it seems more tricky.

The modem does seem to connect to Wanadoo, but nothing happens when
run explorer, just after a while, I get a message saying that the pag
cannot be displayed. All was fine just a while ago, and both light
show on the modem so the USB and line are OK.

Do any of you have the time to suggest something - sorry to ask -
know this will be a pain.

Regards

Evil

--
Evilv
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Tyson
Guest





Posted: Mon Oct 03, 2005 11:01 pm    Post subject: Re: Speed Touch 330 now fails to work?? Reply with quote

My brother has the same speedtouch modem and the connection wont wor
properly for him too, the two lights light up on the modem but it ofte
disconnects for some reason, and he got the bt people to come round an
try to fix it but they say there is nuthing wrong with it, bu
obviously there was sumthing wrong with it, otherwise it wouldn
constantly disconnection after every two minutes!

Evilv Wrote:
Quote:
My friend has an adsl connection to Wanadoo via speedtouch 330 modem
It was working fine, but now has stopped and on running the D
speedtouch diagnostics, I note that the test fails at the first stage
giving a message saying that the PC's (XP Home) tcpip is not installed
Problem is that TCPIP is installed on the device. If it's any help, sh
has kids who click any rubbish that comes up on the music and nonesens
sites they visit, so I reckon they've probably done something, thoug
they don't fiddle with the techie bits - they just use the thing.
note that the ADAWARE anti spyware programme that I installed last tim
there were problems has now vanished and the whole system seems slow t
me.

I tried to unistall TCPIP so I could re-instal it, but this doesn'
seem straightforward on XP which I'm not familiar with - I use 98SE an
Windows 2000, where you can simply delete a protocol, but in this syste
it seems more tricky.

The modem does seem to connect to Wanadoo, but nothing happens when
run explorer, just after a while, I get a message saying that the pag
cannot be displayed. All was fine just a while ago, and both light
show on the modem so the USB and line are OK.

Do any of you have the time to suggest something - sorry to ask -
know this will be a pain.

Regards

Evil

--
Tyson
Back to top
 
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