| Author |
Message |
Bonehead
Guest
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 Posted:
Sun Jul 17, 2005 7:05 am Post subject:
Why is my connection breaking!?! |
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Hey, I need some help desperately. I've got a 2wire 1000SW Homeportal.
It used to work fine but now it seems like every other minute th
connection breaks and the broadband light starts flashing orange fo
about 30 seconds or so. I can't really download or play any game
online anymore so I'd really like any advice on how to fix thi
problem. thanks!
--
Bonehead |
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Guest
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| Posted:
Sun Jul 17, 2005 4:20 pm Post subject:
Re: Why is my connection breaking!?! |
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Bonehead <Bonehead.1say8k@news.broadbandbanter.com> wrote:
| Quote: | connection breaks and the broadband light starts flashing orange
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I'ts not something you can fix, you need to call your ISP and get them
to fix it.
[I'm assuming you haven't added any phones (without DSL splitters) and
that you don't own your DSL modem] |
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Kay Archer
Guest
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| Posted:
Mon Jul 18, 2005 8:20 am Post subject:
Re: Why is my connection breaking!?! |
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"Bonehead" <Bonehead.1say8k@news.broadbandbanter.com> wrote in message
news:Bonehead.1say8k@news.broadbandbanter.com...
| Quote: |
Hey, I need some help desperately. I've got a 2wire 1000SW Homeportal.
It used to work fine but now it seems like every other minute the
connection breaks and the broadband light starts flashing orange for
about 30 seconds or so. I can't really download or play any games
online anymore so I'd really like any advice on how to fix this
problem. thanks!!
|
Intermittant sycnh:
Is there any source of EMI near the modem?
Possibilities include (but are not limited to):
Is it close the CRT or the computer power supply?
Is it close to a halogen lamp or cordless phone (esp. the base station for a
900mhz phone)?
Is it on the same circuit as a heavy duty or cyclical appliance (microwave
oven, refrigerator or fan)?
Does any of the wiring run alongside of an AC power or extension cord?
Is there any change to the pattern after you power cycle the modem?
If you are an SBCIS customer: call, tell the agent you have intermittant
synch and answer no to all the above questions. The matter will then be
referred to SBCASI for troubleshooting. |
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Press2Esc
Guest
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| Posted:
Thu Jul 28, 2005 11:27 pm Post subject:
Re: Why is my connection breaking!?! |
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Boner,
If this is a relatively new connection, make sure ALL your phones i
your house are plugged into a DSL filter.....
P2E
Bonehead Wrote:
| Quote: | Hey, I need some help desperately. I've got a 2wire 1000SW Homeportal.
It used to work fine but now it seems like every other minute th
connection breaks and the broadband light starts flashing orange fo
about 30 seconds or so. I can't really download or play any game
online anymore so I'd really like any advice on how to fix thi
problem. thanks!
|
--
Press2Esc |
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USMCSgt
Guest
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| Posted:
Sat Jul 30, 2005 4:20 pm Post subject:
Re: Why is my connection breaking!?! |
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Kay Archer Wrote:
| Quote: | "Bonehead" Bonehead.1say8k@news.broadbandbanter.com wrote in message
news:Bonehead.1say8k@news.broadbandbanter.com...-
Hey, I need some help desperately. I've got a 2wire 1000S
Homeportal.
It used to work fine but now it seems like every other minute the
connection breaks and the broadband light starts flashing orange for
about 30 seconds or so. I can't really download or play any games
online anymore so I'd really like any advice on how to fix this
problem. thanks!!-
Intermittant sycnh:
Is there any source of EMI near the modem?
Possibilities include (but are not limited to):
Is it close the CRT or the computer power supply?
Is it close to a halogen lamp or cordless phone (esp. the base statio
for a
900mhz phone)?
Is it on the same circuit as a heavy duty or cyclical applianc
(microwave
oven, refrigerator or fan)?
Does any of the wiring run alongside of an AC power or extension cord?
Is there any change to the pattern after you power cycle the modem?
If you are an SBCIS customer: call, tell the agent you hav
intermittant
synch and answer no to all the above questions. The matter will the
be
referred to SBCASI for troubleshooting.
|
I had a similar problem earlier this year. In addition the voice phon
would not work, but DSL would connect intermittently. I had let it g
for a while because it would only break the connection after like a fe
hours of use and then disconnect - but would lock up the computer whe
it did. It got worse one day and would hold the connect for a fe
minutes at most or no connection at worst. Which is when I starte
calling the ISP.
After working with my ISP and through them the phone company, th
problem was finally found and resolved. ISP had no problems on thei
end. We got the phone company to check out the local telecomm box fo
the neighborhood with out finding any problems there. Finally the
sent a tech to look at my room and the box in my building. The proble
was that the physical phone/DSL line from my room to the building's bo
had a partially cut wire. After cutting and restripping the end of th
wire I never had a problem with it again
--
USMCSgt |
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Kay Archer
Guest
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| Posted:
Sat Jul 30, 2005 10:10 pm Post subject:
Re: Why is my connection breaking!?! |
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| Quote: | After working with my ISP and through them the phone company, the
problem was finally found and resolved. ISP had no problems on their
end. We got the phone company to check out the local telecomm box for
the neighborhood with out finding any problems there. Finally they
sent a tech to look at my room and the box in my building. The problem
was that the physical phone/DSL line from my room to the building's box
had a partially cut wire. After cutting and restripping the end of the
wire I never had a problem with it again.
|
Were you charged for the service call, since the problem was on your side of
the wiring? |
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David Schwartz
Guest
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| Posted:
Sun Jul 31, 2005 12:20 am Post subject:
Re: Why is my connection breaking!?! |
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"USMCSgt" <USMCSgt.1szhku@news.broadbandbanter.com> wrote in message
news:USMCSgt.1szhku@news.broadbandbanter.com...
| Quote: | After working with my ISP and through them the phone company, the
problem was finally found and resolved. ISP had no problems on their
end. We got the phone company to check out the local telecomm box for
the neighborhood with out finding any problems there. Finally they
sent a tech to look at my room and the box in my building. The problem
was that the physical phone/DSL line from my room to the building's box
had a partially cut wire. After cutting and restripping the end of the
wire I never had a problem with it again.
|
You should *ALWAYS* test at, and only at, the point of entry.
DS |
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USMCSgt
Guest
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| Posted:
Sun Jul 31, 2005 1:38 pm Post subject:
Re: Why is my connection breaking!?! |
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David Schwartz Wrote:
| Quote: | "USMCSgt" USMCSgt.1szhku@news.broadbandbanter.com wrote in message
news:USMCSgt.1szhku@news.broadbandbanter.com...
-
After working with my ISP and through them the phone company, the
problem was finally found and resolved. ISP had no problems on their
end. We got the phone company to check out the local telecomm bo
for
the neighborhood with out finding any problems there. Finally they
sent a tech to look at my room and the box in my building. Th
problem
was that the physical phone/DSL line from my room to the building'
box
had a partially cut wire. After cutting and restripping the end o
the
wire I never had a problem with it again.-
You should *ALWAYS* test at, and only at, the point of entry.
DS
|
I guess I am in a sort of special situation - I live in a barracks, an
as such my point of entry is the phone jack in my room. It might be th
same for somebody in an apartment. The box in the basement belongs t
the phone company, and even with their tools it took them about 1
minutes to find my room's connection (nothing was marked and there ar
about 70 rooms in my building
--
USMCSgt |
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David Schwartz
Guest
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| Posted:
Mon Aug 01, 2005 12:20 am Post subject:
Re: Why is my connection breaking!?! |
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"USMCSgt" <USMCSgt.1t1c8w@news.broadbandbanter.com> wrote in message
news:USMCSgt.1t1c8w@news.broadbandbanter.com...
| Quote: | I guess I am in a sort of special situation - I live in a barracks, and
as such my point of entry is the phone jack in my room. It might be the
same for somebody in an apartment. The box in the basement belongs to
the phone company, and even with their tools it took them about 15
minutes to find my room's connection (nothing was marked and there are
about 70 rooms in my building)
|
Yeah, that is very different from the typical home or standalone
business installation.
DS |
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