no splitter?
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no splitter?

 
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Marc
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Posted: Sat Jul 09, 2005 12:20 am    Post subject: no splitter? Reply with quote

The way my phone is set up, I have 2 lines coming out of one jack.
There's a splitter and each jack gives me my 2 numbers. If I remove the
splitter and just plug in one jack, and I dial 211, I get one number,
but if I use the splitter, both numbers come up. I don't understand
this but this is how the Cavalier tech hooked it up. My problem is
with the Cavtel DSL. When I start, it's very fast for a minute or two,
then completely slows to a crawl. I called Cavalier support and they
said that the DSL should not go into a splitter but be the lone plug
into the wall jack. Would this be the cause of the slowdown? If so, I
guess I need to install another jack so each jack is a separate phone
number. I still don't understand (and either do they) how a single
jack has one number if plugged in, but if a splitter is used and two
plugs are used, each coming up with a different phone number. I know
it sounds confusing, but I'm getting fed up with Cavalier's technical
support, every time they say they're sending someone over, they never
do! Thanks.
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GlowingBlueMist
Guest





Posted: Sat Jul 09, 2005 7:51 am    Post subject: Re: no splitter? Reply with quote

"Marc" <mas215@aol.com> wrote in message
news:1120865473.350118.113650@g47g2000cwa.googlegroups.com...
Quote:
The way my phone is set up, I have 2 lines coming out of one jack.
There's a splitter and each jack gives me my 2 numbers. If I remove the
splitter and just plug in one jack, and I dial 211, I get one number,
but if I use the splitter, both numbers come up. I don't understand
this but this is how the Cavalier tech hooked it up. My problem is
with the Cavtel DSL. When I start, it's very fast for a minute or two,
then completely slows to a crawl. I called Cavalier support and they
said that the DSL should not go into a splitter but be the lone plug
into the wall jack. Would this be the cause of the slowdown? If so, I
guess I need to install another jack so each jack is a separate phone
number. I still don't understand (and either do they) how a single
jack has one number if plugged in, but if a splitter is used and two
plugs are used, each coming up with a different phone number. I know
it sounds confusing, but I'm getting fed up with Cavalier's technical
support, every time they say they're sending someone over, they never
do! Thanks.
You need to identify if the splitter you are referring to is a DSL splitter

or one of the cheap telephone line splitters like you would purchase at a
discount store. The non-DSL splitters take the center two conductors of the
wall jack and wire them to the center two conductors of the jack that is
usually labeled line #1. The next two outside conductors from the wall jack
are wired to the center conductors of the jack labeled line #2.

For a typical two line phone installation using standard single line phones
the above splitter is used. When on the other hand DSL gets mixed into
things it gets a little more tricky.

A DSL style splitter is not usually designed to handle a two line wall jack.
It takes the center two conductors from the wall jack and after passing
through a filter sends one signal to the center conductors of the jack
labeled DSL and connects the signal also to the center conductors of the
jack labeled phone.

If you do not want to wire the phone lines to individual jacks you need to
plug one of the cheap non-DSL splitters into the wall jack first. Then plug
the DSL splitter into either line #1 or line #2, depending on which phone
line your Telco is piggybacking the DSL signal on. Plug your DSL modem into
the jack labeled DSL and your second phone into the jack labeled Phone.

There are more elegant ways of hooking things up but with your wall jack
already wired using the two different splitter types in series will work.

If your DSL modem comes with two jacks, one labeled DSL and one labeled
Phone you would not need to use a DSL splitter, just the cheap phone
splitter. You would just plug the line after the phone splitter directly
into the DSL modem and your phone into the jack of the DSL labeled Phone.
The DSL modem would then become your DSL splitter and filter all rolled into
one.
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