| Author |
Message |
Percival P. Cassidy
Guest
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 Posted:
Fri Dec 17, 2004 6:51 am Post subject:
Charter's new services(?) and pricing |
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About a year ago, having moved to Michigan, I signed up for Charter's
top-level Internet service -- 2Mbps (or perhaps it was only 1.5Mbps -- I
no longer recall, but I know it was a lot less than the 10Mbps I had
with Optimum Online in NY) for $39.99 a month.
A few weeks back, Charter changed newsgroup providers, and the speed and
retention plummeted. To make matters worse, yesterday I received the
following letter:
"December 1, 2004
Dear Charter Communications Customer,
On November 1, 2004 Charter introduced new service levels and a new
pricing structure for our high-speed Internet service. The high-speed
Internet service you currently receive is no longer offered. Our new
offerings are:
384k service: $39.99 a month
3MB service: $49.99 a month
In order to receive the highest residential speed available, please call
today and subscribe to our 3MB package. This package includes parental
e-mail controls, junk mail filters, 10 mailboxes and Internet security
software. If you wish not to subscribe to this package, your account
will automatically be moved to the 384k service for $39.99 a month,
effective January 1, 2005."
Then follows propaganda about an Internet/TV combo package with rate
guaranteed for a year and the bit about getting $10 a month off Internet
service with cable TV service.
Note: if they really do offer 3MB service, that would be good, but I
suspect that they mean 3Mb (i.e., 3 MegaBITS/sec. not 3 MegaBYTES/sec.)
Perce |
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Dave C.
Guest
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| Posted:
Fri Dec 17, 2004 7:00 am Post subject:
Re: Charter's new services(?) and pricing |
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"Percival P. Cassidy" <Nobody@NotMyISP.net> wrote in message
news:%3rwd.13943$0H2.3009@fe05.lga...
| Quote: | About a year ago, having moved to Michigan, I signed up for Charter's
top-level Internet service -- 2Mbps (or perhaps it was only 1.5Mbps -- I
no longer recall, but I know it was a lot less than the 10Mbps I had with
Optimum Online in NY) for $39.99 a month.
A few weeks back, Charter changed newsgroup providers, and the speed and
retention plummeted. To make matters worse, yesterday I received the
following letter:
"December 1, 2004
Dear Charter Communications Customer,
On November 1, 2004 Charter introduced new service levels and a new
pricing structure for our high-speed Internet service. The high-speed
Internet service you currently receive is no longer offered. Our new
offerings are:
384k service: $39.99 a month
3MB service: $49.99 a month
|
You should look into DSL. I know in our area, DSL 1500/256 is being offered
for $30/month. I don't believe that is promotional pricing, it is priced to
compete with cable modem. You will find this speed level to be equal to
what you currently have as far as web browsing and downloads go. -Dave |
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Ron Hunter
Guest
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| Posted:
Fri Dec 17, 2004 4:10 pm Post subject:
Re: Charter's new services(?) and pricing |
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Percival P. Cassidy wrote:
| Quote: | About a year ago, having moved to Michigan, I signed up for Charter's
top-level Internet service -- 2Mbps (or perhaps it was only 1.5Mbps -- I
no longer recall, but I know it was a lot less than the 10Mbps I had
with Optimum Online in NY) for $39.99 a month.
A few weeks back, Charter changed newsgroup providers, and the speed and
retention plummeted. To make matters worse, yesterday I received the
following letter:
"December 1, 2004
Dear Charter Communications Customer,
On November 1, 2004 Charter introduced new service levels and a new
pricing structure for our high-speed Internet service. The high-speed
Internet service you currently receive is no longer offered. Our new
offerings are:
384k service: $39.99 a month
3MB service: $49.99 a month
In order to receive the highest residential speed available, please call
today and subscribe to our 3MB package. This package includes parental
e-mail controls, junk mail filters, 10 mailboxes and Internet security
software. If you wish not to subscribe to this package, your account
will automatically be moved to the 384k service for $39.99 a month,
effective January 1, 2005."
Then follows propaganda about an Internet/TV combo package with rate
guaranteed for a year and the bit about getting $10 a month off Internet
service with cable TV service.
Note: if they really do offer 3MB service, that would be good, but I
suspect that they mean 3Mb (i.e., 3 MegaBITS/sec. not 3 MegaBYTES/sec.)
Perce
Yes, the service is 3mbps (bits/second) and this works out to a download |
speed of about 375kB/s, which isn't bad. So far service has been
reliable in my area (Fort Worth, Tx), and the upload speed doubled to
256kbps at the same time. Since I already have digital TV service as
well, the price didn't change.
Since TW/RR has raised their speeds again, I hope Charter will do so
agains as well in areas such as ours where the infrastructure is
adequate to the higher speeds.
As for the newsreader service, it sucks, but then it always HAS.
You might try Giganews.
--
Ron Hunter rphunter@charter.net |
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