ISDN Newbie : questions about Netgear XM128
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ISDN Newbie : questions about Netgear XM128

 
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Chris
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Posted: Wed Nov 03, 2004 9:03 pm    Post subject: ISDN Newbie : questions about Netgear XM128 Reply with quote

I have just switched from regular dial up (where I was getting 24k) to
ISDN (my only other option in my area). I am using an external
Netgear XM128 on Com 1 on XP Home.

Since I'm new to ISDN I am having a few problems and thought maybe
someone can help me.

1) I can get the modem to connect at 64K but I cannot get it to
connect at 128 and my ISP says that my account is switched over to
128. If I run Hyperterm and run an AT&V command it says that my
outgoing is set to PPP 64k. How do I change this to PPP 128k? Is
there an AT command for this?

2) When I installed my modem (XP Home) it also installed a Zyxel modem
on the same com and everything. Should I delete it, delete the
netgear or what? When I bring up the properties of each the Zyxel has
ISDN options on it (including 128K PPP) but the netgear does NOT have
an ISDN tab. I may try deleting both, rebooting and seeing exactly
when it installs the Zyxel as I didn't really notice this at first. I
can issue AT commands for the Netgear in hyperterminal but couldn't
get any response from the Zyxel.

3) This one may be solved as of today but I wont find out until
tonight. When I am online at 64k I can pick up my primary line and
call out but no one can call in (busy). Based on what I saw online I
needed to get "Additional Call Appearance" turn on by bellsouth. I
have requested this today so we'll see if this takes care of it.

4) This morning it was looking stormy out so my wife shut down my
computer, but the external ISDN modem is still on. However when she
did this the phone no longer worked. Please tell me that my phones
should work as long as the modem is on, regarless of if the PC is on
or not.

5) This one may be solved tonight as well but I though I'd see if
anyone else is doing this. When the phone guy came out he didn't come
into my house but I told him we have 2 jacks in our house. one is
just the primary line and one has the primary and another phone line
on it (the one I was using for dialup) and the previous phone guy had
just stuck a splitter in the jack. He said he couldn't come in
without charging me a bunch of money but if I understood him correctly
he says he wired up the single line jack for me so that where the
double line jack is, if I will take a regular phone wire out of the
port 2 on my modem and put in that 2nd jack it will make my OTHER
single line jack work. Anyone ever heard of this or am I asking for
trouble by looping a line back out to the jack from the modem?

Thanks,
Chris
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Loren Amelang
Guest





Posted: Thu Nov 04, 2004 3:00 am    Post subject: Re: ISDN Newbie : questions about Netgear XM128 Reply with quote

On 3 Nov 2004 08:03:19 -0800, iwd@wingnet.net (Chris) wrote:

Quote:
I have just switched from regular dial up (where I was getting 24k) to
ISDN (my only other option in my area). I am using an external
Netgear XM128 on Com 1 on XP Home.
....
outgoing is set to PPP 64k. How do I change this to PPP 128k? Is
there an AT command for this?

My only experience is with their routers, so I can't help with that.

Quote:
2) When I installed my modem (XP Home) it also installed a Zyxel modem
on the same com and everything. Should I delete it, delete the
netgear or what?

Some Netgear stuff was made by Zyxel. At least with routers, one could
use whichever software worked best at the time.

Quote:
3) This one may be solved as of today but I wont find out until
tonight. When I am online at 64k I can pick up my primary line and
call out but no one can call in (busy). Based on what I saw online I
needed to get "Additional Call Appearance" turn on by bellsouth. I
have requested this today so we'll see if this takes care of it.

Again, my experience is with routers, but typically Netgear stuff
locked a particular incoming phone number to a particular B-channel.
When it used a channel to dial out, the corresponding phone number was
busy to incoming calls, even with ACA. That is not an ISDN limitation,
and most other equipment can use either B-channel with either phone
number.

Quote:
4) This morning it was looking stormy out so my wife shut down my
computer, but the external ISDN modem is still on. However when she
did this the phone no longer worked. Please tell me that my phones
should work as long as the modem is on, regarless of if the PC is on
or not.

I would hope so. But I only know so for routers.

Quote:
5) ... Anyone ever heard of this or am I asking for
trouble by looping a line back out to the jack from the modem?

I have both ISDN lines fed back into my house wiring along with a
separate POTS line - no problems. Well, except for the time a
lightning induced surge from the house wiring fried the output of a
router, which was not protected as well as the ISDN input...

Loren
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Chris
Guest





Posted: Thu Nov 04, 2004 8:59 pm    Post subject: Re: ISDN Newbie : questions about Netgear XM128 Reply with quote

Quote:
I have just switched from regular dial up (where I was getting 24k) to
ISDN (my only other option in my area). I am using an external
Netgear XM128 on Com 1 on XP Home.
...
outgoing is set to PPP 64k. How do I change this to PPP 128k? Is
there an AT command for this?

My only experience is with their routers, so I can't help with that.

***I got this one working (mostly). Windows would say it connected at
64k but i would watch my modem and a second later the second B channel
would light. But it was never hitting 128k. Doing the CNET bandwidth
test at one channel I would get 59 of 64k but on two channels I was
only getting 79 of 128k. No matter, because 64k is much better than
my old dialup was!

Quote:
3) This one may be solved as of today but I wont find out until
tonight. When I am online at 64k I can pick up my primary line and
call out but no one can call in (busy). Based on what I saw online I
needed to get "Additional Call Appearance" turn on by bellsouth. I
have requested this today so we'll see if this takes care of it.

***I fixed this one too. It can't seem to find a way to make the data
call go out on B2 so I took the easy route. B1 is my data line and B2
is my primary number/voice line. So even if the B1 is in use the B2
(primary line) is working.

Quote:
4) This morning it was looking stormy out so my wife shut down my
computer, but the external ISDN modem is still on. However when she
did this the phone no longer worked. Please tell me that my phones
should work as long as the modem is on, regarless of if the PC is on
or not.

I would hope so. But I only know so for routers.

***This one has me really concerned! There have been 2 or 3 times i
had it working and then something would happen that made the whole
thing freak out. Last night all was working and I picked up the phone
and accidentally hit the flash button. When I did neither line would
come up and all of a sudden nothing was working. I couldn't even open
hyperterm and send AT commands to the modem. No phones
working...nothing. After the 3rd or 4th re-install it "magically"
started working, although I had to go back in and re-ad my SPID and DL
info. It could be just a flaky modem. I am going to order a backup
because this is controlling our primary line and i can't have that
going on.

Quote:
5) ... Anyone ever heard of this or am I asking for
trouble by looping a line back out to the jack from the modem?

I tested this and it works great. I'm really glad the phone guy did
this! My ISDN jack is in the very back of my house and the original
jack was in the front. Since he did this and i tested it, I can now
put either line (primary or secondary) up front. So I'm back to
having two jacks in the house again. Yay phone guy!

Thanks,
Chris
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Loren Amelang
Guest





Posted: Fri Nov 05, 2004 12:25 am    Post subject: Re: ISDN Newbie : questions about Netgear XM128 Reply with quote

On 4 Nov 2004 07:59:23 -0800, iwd@wingnet.net (Chris) wrote:

Quote:
I have just switched from regular dial up (where I was getting 24k) to
ISDN (my only other option in my area). I am using an external
Netgear XM128 on Com 1 on XP Home.

***I got this one working (mostly). Windows would say it connected at
64k but i would watch my modem and a second later the second B channel
would light. But it was never hitting 128k. Doing the CNET bandwidth
test at one channel I would get 59 of 64k but on two channels I was
only getting 79 of 128k.

I don't remember if you said what your serial speed is between modem
and PC. Your measured 79K can't be going through only one channel, so
the modem to ISP part must be working. Even if the serial speed claims
to be over 128K, some PCs can't actually maintain such speeds unless
you buy them a newer, faster serial card.

Quote:
***I fixed this one too. It can't seem to find a way to make the data
call go out on B2 so I took the easy route. B1 is my data line and B2
is my primary number/voice line. So even if the B1 is in use the B2
(primary line) is working.

Exactly what we did...

Quote:
***This one has me really concerned! There have been 2 or 3 times i
had it working and then something would happen that made the whole
thing freak out. Last night all was working and I picked up the phone
and accidentally hit the flash button. When I did neither line would
come up and all of a sudden nothing was working. I couldn't even open
hyperterm and send AT commands to the modem. No phones
working...nothing. After the 3rd or 4th re-install it "magically"
started working, although I had to go back in and re-ad my SPID and DL
info. It could be just a flaky modem. I am going to order a backup
because this is controlling our primary line and i can't have that
going on.

I assume you tried power-cycling the modem first? I had to do that
occasionally, but I never had to re-install PC software.

Not to complicate things, but since you're talking about buying
another box, have you considered a router instead of a modem? The ISDN
to PC connection is ethernet, no question about a fast enough serial
port. Routers could care less whether your PC is on or off, the POTS
ports work regardless. You typically get your choice of serial,
telnet, or a web page to configure them. And if you have two or more
PCs, they can share the ISDN without the hassle of Windows connection
sharing and requiring the main PC to be on. Check Ebay...

Loren
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