Installing an AOM for a 3905 ACD phone
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Installing an AOM for a 3905 ACD phone

 
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Anthony
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Posted: Mon Nov 15, 2004 9:42 pm    Post subject: Installing an AOM for a 3905 ACD phone Reply with quote

first time installing an add on module for a 39xx series phone.
Normally for the 2616's and the 2216's I just change AOM 0 to AOM 1,
but the 39xx series don't seem to have AOM as an option.

I know it's probably a simple solution, but being at Network Engineer
who had a phone system dumped in his lap, I only have a extremely
basic understanding of the system.
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Bar Bar Black Sheep
Guest





Posted: Tue Nov 16, 2004 1:47 am    Post subject: Re: Installing an AOM for a 3905 ACD phone Reply with quote

Hi,

The Command from memory relates to whether the module is a key based module
or a display based module.

Key ones have i think 11 keys up each side of it with removable button
covers. The Display based has 9 keys up the right hand side a page button at
the bottom and the keys are labeled from within options in the 3905.

Memory serves me right change DBA ( display) or KBA (Key) from 0 to 1.

If you use OTM then it is easy.

Word of warning nortel label the keys from 32 onwards but 32 is the bottom
key on a display based on page 1 and bottom left on the key based.


Hope that helps

Adrian



"Anthony" <anton73@gmail.com> wrote in message
news:a9dea2d3.0411150842.47943394@posting.google.com...
Quote:
first time installing an add on module for a 39xx series phone.
Normally for the 2616's and the 2216's I just change AOM 0 to AOM 1,
but the 39xx series don't seem to have AOM as an option.

I know it's probably a simple solution, but being at Network Engineer
who had a phone system dumped in his lap, I only have a extremely
basic understanding of the system.
Back to top
Matt
Guest





Posted: Tue Nov 16, 2004 5:46 am    Post subject: Re: Installing an AOM for a 3905 ACD phone Reply with quote

Anthony,

The prompt you are looking for is KBA (for the kind you have to put in
paper labels) or DBA (for the self-labeling).

You can do one or the other, but not both. It would be the same as w/
AOM:

KBA 1
-or-
DBA 1

To remove them, NUL all the keys, then do KBA (or DBA) 0.

Hope this helps,
Matt

anton73@gmail.com (Anthony) wrote in message news:<a9dea2d3.0411150842.47943394@posting.google.com>...
Quote:
first time installing an add on module for a 39xx series phone.
Normally for the 2616's and the 2216's I just change AOM 0 to AOM 1,
but the 39xx series don't seem to have AOM as an option.

I know it's probably a simple solution, but being at Network Engineer
who had a phone system dumped in his lap, I only have a extremely
basic understanding of the system.
Back to top
Anthony
Guest





Posted: Thu Nov 18, 2004 1:07 am    Post subject: Re: Installing an AOM for a 3905 ACD phone Reply with quote

thanks, you guys rock!
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