OTM error (Can not Authenticate: 8000401a)
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OTM error (Can not Authenticate: 8000401a)

 
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mjamm
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Posted: Mon Nov 08, 2004 10:49 pm    Post subject: OTM error (Can not Authenticate: 8000401a) Reply with quote

Has anyone seen the (Can not Authenticate: 8000401a) on OTM clients.
We see the error on all clients if no one is physically logged into
the Server at the console.

Logging into the Server via Terminal Services and logging in to the
server does not remedy the issue, until someone physically logs into
the console at the server.

Anyone experience this?
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Posted: Tue Nov 09, 2004 10:13 am    Post subject: Re: OTM error (Can not Authenticate: 8000401a) Reply with quote

From Nortel Solution Search:



Configuring a Windows 2000 server to allow OTM client access without user
logged in.

By default, OTM applications are configured to run in interactive mode; that
is, a Windows user (with administrative privileges) must be logged into the
Server PC for OTM applications to run on the clients (this include both PC
and Web clients).

The following configuration change is recommended for a Windows 2000 Server
to allow OTM client access without the administrative user logged in to the
Server at all times:

On the Windows 2000 Server:

1. Go to Start -> Programs -> Administrative Tools -> Component Services .

2. From Component Services window, expand Computers -> My Computer -> COM+
Applications.

3. Select OTM Application and open the Properties window.

4. Select the Identity tab and click on the "This User" radio button.

5. Enter the local administrator account and password.

6. Click OK.




"mjamm" <mjamm1@aol.com> wrote in message
news:68b7a5fe.0411080949.5b716763@posting.google.com...
Quote:
Has anyone seen the (Can not Authenticate: 8000401a) on OTM clients.
We see the error on all clients if no one is physically logged into
the Server at the console.

Logging into the Server via Terminal Services and logging in to the
server does not remedy the issue, until someone physically logs into
the console at the server.

Anyone experience this?
Back to top
 
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