| Author |
Message |
seepeejay
Guest
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 Posted:
Wed Oct 20, 2004 5:47 pm Post subject:
Norstar Voicemail |
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Hi,
I've got a 4 port Norstar NAM Voicemail in place and recently we
implemented CCR to direct calls as they come in. Unfortunatly unaware
of the limitation of the 4 ports which are also used by voicemail
users, alot of the calls are getting redirected to reception or
ringing for quite awhile before a port is availible for a caller.
What i'm trying to find out is what my options are for allowing more
people onto the system, I've gotten a quote from bell saying 2
additional ports are 3600 and 4 additional ports are 6700.
Unfortunatly this is a little (slightly alot) out of our budget.
Is there a cheaper alternative to allowing daytime CCR and users
connecting to voicemail to play nice with each other? could a full
upgrade of the voicemail system all together be more economical? and
how much would it involve to configure the new one to act like that
old system (not retain messages, but just reprogram the same
extentions).
I'd be grateful for any suggestions anyone can provide,
Thanks,
Chris |
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Nortec in MN
Guest
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| Posted:
Wed Oct 20, 2004 7:47 pm Post subject:
Re: Norstar Voicemail |
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Since the NAM is history, take a look at the CallPilot150. May be less
expensive too.
"seepeejay" <p1asm1c@hotmail.com> wrote in message
news:bd643ac3.0410200547.7537925c@posting.google.com...
| Quote: | Hi,
I've got a 4 port Norstar NAM Voicemail in place and recently we
implemented CCR to direct calls as they come in. Unfortunatly unaware
of the limitation of the 4 ports which are also used by voicemail
users, alot of the calls are getting redirected to reception or
ringing for quite awhile before a port is availible for a caller.
What i'm trying to find out is what my options are for allowing more
people onto the system, I've gotten a quote from bell saying 2
additional ports are 3600 and 4 additional ports are 6700.
Unfortunatly this is a little (slightly alot) out of our budget.
Is there a cheaper alternative to allowing daytime CCR and users
connecting to voicemail to play nice with each other? could a full
upgrade of the voicemail system all together be more economical? and
how much would it involve to configure the new one to act like that
old system (not retain messages, but just reprogram the same
extentions).
I'd be grateful for any suggestions anyone can provide,
Thanks,
Chris |
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Magsub
Guest
|
| Posted:
Thu Oct 21, 2004 3:49 am Post subject:
Re: Norstar Voicemail |
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|
p1asm1c@hotmail.com (seepeejay) wrote in message news:<bd643ac3.0410200547.7537925c@posting.google.com>...
| Quote: | Hi,
I've got a 4 port Norstar NAM Voicemail in place and recently we
implemented CCR to direct calls as they come in. Unfortunatly unaware
of the limitation of the 4 ports which are also used by voicemail
users, alot of the calls are getting redirected to reception or
ringing for quite awhile before a port is availible for a caller.
What i'm trying to find out is what my options are for allowing more
people onto the system, I've gotten a quote from bell saying 2
additional ports are 3600 and 4 additional ports are 6700.
Unfortunatly this is a little (slightly alot) out of our budget.
Is there a cheaper alternative to allowing daytime CCR and users
connecting to voicemail to play nice with each other? could a full
upgrade of the voicemail system all together be more economical? and
how much would it involve to configure the new one to act like that
old system (not retain messages, but just reprogram the same
extentions).
I'd be grateful for any suggestions anyone can provide,
Thanks,
Chris
|
If you dont need the calls going through CCR or AA and you have PRI,
use DID's for some extensions and take the traffic off the ports. |
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